Palo Alto Networks (TICKER: PANW) Palo Alto Networks Inc Panw Ceo Nikesh Arora On Q3 2021 Results Earnings Call Transcript
Palo Alto Networks, Inc. (NASDAQ:PANW) Q3 2021 Earnings Conference Call
May 20, 2021 5:00 PM ET
Company Participants
Walter Pritchard - SVP, IR
Nikesh Arora - Chairman and Chief Executive Officer
Dipak Golechha - Chief Financial Officer
Lee Klarich - Chief Product Officer
Conference Call Participants
Brian Essex - Goldman Sachs
Fatima Boolani - UBS
Keith Weiss - Morgan Stanley
Sterling Auty - JPMorgan
Saket Kalia - Barclays
Matt Hedberg - RBC
Tal Liani - BofA
Keith Bachman - BMO
Gray Powell - BTIG
Adam Tindle - Raymond James
Michael Turits - KeyBanc
Patrick Colville - Deutsche Bank
Operator
Good afternoon and thank you for joining us for today's conference call
to discuss Palo Alto Networks' Fiscal Third Quarter 2021 Financial
Results. I am Walter Pritchard, Senior Vice President of Investor
Relations and Corporate Development.
This call is being broadcast live over the web and can be accessed on
the Investors section of our website at investors.paloaltonetworks.com.
With me on today's call are Nikesh Arora, our Chairman and Chief
Executive Officer; Dipak Golechha, our Chief Financial Officer; and Lee
Klarich, our Chief Product Officer.
This afternoon, we issued a press release announcing our results for
the fiscal third quarter ended April 30, 2021. If you would like a copy
of the release, you can access it online on our website.
We would like to remind you that during the course of this conference
call, management will make forward-looking statements, including
statements regarding the impact of COVID-19 and the SolarWinds attack
on our business, our customers, the enterprise and cybersecurity
industry, and global economic conditions; our belief that cyber-attacks
will continue to escalate, our expectations regarding the single equity
structure, our expectations related to financial guidance, operating
metrics, and modeling points for the fiscal fourth quarter and fiscal
year 2021; our expectations regarding our business strategy, our
competitive position and the demand and market opportunity for our
products and subscriptions, benefits and timing of new products,
features, subscription offerings, as well as other financial and
operating trends.
These forward-looking statements involve a number of risks and
uncertainties, some of which are beyond our control, which could cause
actual results to differ materially from those anticipated by these
statements. These forward-looking statements apply as of today. You
should not rely on them as representing our views in the future, and we
undertake no obligation to update these statements after this call.
For a more detailed description of these factors that could cause
actual results to differ, please refer to our quarterly report on Form
10-Q filed with the SEC on February 23, 2021, and our earnings release
posted a few minutes ago on our website and filed with the SEC on Form
8-K.
Also please note that certain financial measures we use on this call
are expressed on a non-GAAP basis and have been adjusted to exclude
certain charges. For historical periods, we have provided
reconciliations of these non-GAAP financial measures to our GAAP
financial measures in the supplemental financial information that can
be found in the Investors section of our website located at
investors.paloaltonetworks.com.
And finally, once we have completed our formal remarks, we will be
posting them to our Investor Relations website under the Quarterly
Results section. We'd also like to inform you that we'll be virtually
participating in the JPMorgan 49th Annual Global Technology, Media and
Telecommunications Conference on May 24 and the BofA Securities 2021
Global Technology Conference at June 8. Please also see the Investors
section of our website for additional information about conferences
that we may be participating in.
And with that, I'd like to turn the call over to Nikesh.
Nikesh Arora
Thank you, Walter. Good afternoon and thank you for joining us today
for our earnings call. Let me begin with the current cybersecurity
landscape. After the December SolarStorm attack, we saw an acceleration
in attacks throughout our third quarter and after the quarter closed.
These range from software supply chain attacks like SolarWinds and
Codecov to ransomware attacks like Colonial Pipeline.
Ransomware especially has been in the spotlight recently and data from
our own Unit 42 shows that the average ransom paid in 2020 tripled from
2019 and in 2021 it's more than doubled again. The highest demand we've
seen is $50 million, up from $30 million in 2020, with organized groups
with near nation state discipline perpetrating coordinated attacks.
The targets are not only corporations where healthcare and pharma is a
focus with the pandemic, but also government organizations and shared
infrastructure. The reason for this vulnerability is deep seated.
Organizations run their operations on technology that is decades old,
sometimes predating the internet. They continually bolt on new
technologies to automate facilities, and make them compatible with the
modern internet, but those platforms are inherently insecure.
At the same time, cyber defenses are fragmented, making it very
challenging to block sophisticated attacks and lengthening meantime to
discovery and repair. Lastly, more and more businesses and consumers
are coming online without a baseline of productive protection. In such
a scenario, it is imperative that customers focus on securing their
most critical assets, while also focusing on reducing the fragmentation
and leveraging new technologies like artificial intelligence, machine
learning and using those approaches.
With that backdrop, let's focus on our results. Overall, we saw
continued strong demand environment and our own continued execution
drove Q3 billings revenue and EPS side of guidance. We saw billings
growth accelerated 27% in Q3 ahead of our 24% revenue growth forecast
with growing ratable revenue contribution.
I want to highlight one dynamic regarding our billings to help you
better understand the drivers. During COVID, some customers were asking
for annual billing plans to meet their needs. We noted to you that we
saw success with larger, more strategic transactions in Q3. Along with
these deals, we saw an uptick in annual billings plans. Normalizing for
this, our billings would have grown greater than 28%, nearly two points
higher than we reported, which is the highest billing growth we have
seen in the third quarter since Q3 of fiscal year 2018.
Last year, we saw billings plan have an approximate one point impact
along with billings. We also saw 38% growth in our remaining
performance obligations. This metric is growing faster than both
revenue and deferred revenue, and will be a source of consistent
revenue growth in the future.
Within the strong performance, we also saw 71% growth in ARR or
annualized recurring revenue from our next generation security
offerings, where we finished our third quarter at $970 million up from
$840 million in Q2. These ARR, billing and RPO trends drove 24%
year-over-year growth in our reported revenue.
It's worth noting, given your attention to NGS ARR, that in the very
first week, in the first day of Q4, we transacted one of our largest
next generation security deals in the history of Palo Alto Networks,
with a Fortune 30 manufacturer, which brought in $7 million in NGS ARR.
So we're already at $980 million on the first day of this quarter. With
the acceleration and incremental NGS ARR in Q3 and trends we see in the
business, we continue to have confidence in our Q4 targets of $1.15
billion in [ending] (ph) NGS ARR.
As part of the strong Q3 performance, we saw notable momentum in large
transactions with 901 customers having spent $1 million Palo Alto
Networks in the last four quarters. This cohort of customers was up 29%
year-over-year growing ahead of our overall revenue and billings
growth. This growth in active [indiscernible] customers has accelerated
in recent quarters. As part of this large deal performance, our
business is benefiting from growing adoption of multiple Palo Alto
Network security platforms across startup [indiscernible].
In Q3, 70% of our global 2000 customers have purchased products from
more than one of these platforms and 41% have purchased all three
platforms. This is up from 58% and 25% two years ago.
Turning to our product areas, earlier this year we started the dialogue
around network security and cloud and AI and shared additional
financial metrics to give you more transparency. Having these two
product areas under the common umbrella of our world class R&D and
go-to-market organization is key to our strategy being the largest
cybersecurity company in the world.
Starting with the network security side of our business, we are the
leader in this business. Our strategy of selling customers leading
firewall platform delivered to hardware, software or as a service form
factor underpins our success in this market. This has resulted in the
business that is 28% larger than our next peer on a revenue basis in
Q3. Also if we look at leading indicators that include deferred revenue
and RPO, our scale comes through even further, we are 40% to 50%
larger.
On this leading balance sheet metrics, we're growing faster than our
next peer. Three years ago, when I joined Palo Alto Networks, we were
hardware based Firewall Company. We had a vision of a hybrid world
where the enterprise and data centers would remain predominantly
hardware oriented, growing adoption of software form factors like our
VM series firewalls. Meanwhile, the remote access and remote office
work, this opportunity has been transformed by cloud adoption and
work-from-home trends to feel secure access service edge or SASE
adoption.
The reception to our strategy of delivering a firewall and multiple
form factors has enabled the accelerating Firewall as a Platform growth
rates we just showed you. Within our Firewall as Platform billings,
we're seeing a distinct mix shift towards software. The software mix,
which includes our VMs and SASE business, now makes a 40% of Firewall
as a Platform, up 21 percentage points from a year ago. We saw seven
figure transactions for our software firewall capability, including VM
and CN-Series with a U.S. government agency, a Fortune 30 manufacturer,
and a diversified financial services company.
While, we have seen the significant transition and form factors, one
driver of growth in value in our business, our attach subscription
support have grown at a steady rate over the last several quarters on a
revenue basis. We expect the software mix to continue to increase in
the medium-term, although along with this, we expect to continue to see
attach subscription as a key growth driver.
We're showing you for the first time here, the NetSec annualized
recurring revenue, which was 2.66 billion at the end of Q3 and grew
25%. As a reminder, this does not include our hardware business, which
continues to be significant. This recurring revenue business is a key
driver to strong cash generation, which we have guided to 42% for
NetSec in FY 2021. We believe this high degree of recurring revenue and
strong cash flow generated by NetSec is something that should be more
clear now, given this incremental disclosure over the last two
quarters.
Now, turning to innovation and focusing first on Prisma SaaS, back at
the beginning of the pandemic, we saw customers look to significantly
expand remote access capability, while not compromising security or
user experience. We've met that demand with free remote access trials
and broad proof-of-concepts, enabling customers to see that value in
Prisma Access, as well as supporting the network transformation as they
move to the cloud.
We're seeing these efforts as well as momentum generated for the 2.0
launch, driving strong initial purchases and [indiscernible]
expansions. This quarter, we saw a number of large Prisma Access
transactions including a global technology company, a large
manufacturer, and a Fortune 10 healthcare company, all eight figures or
greater. Additionally over 25% of our Prisma Access new customers in Q3
were [net new] (ph) to Palo Alto Networks.
Lastly, we're seeing early traction in our service provider partners
for Prisma Access, including Comcast, Verizon, Orange Business
Services. These relationships are part of broader initiatives to serve
providers that we see as a significant growth opportunity.
Just yesterday, we announced a significant release in network security
focused around a comprehensive approach to Zero Trust. This is timed
well and last week's executive order out of the White House that
defines Zero Trust in a way that is very consistent with the Palo Alto
Networks strategy.
There has been a lot of noise in the industry around Zero Trust Network
Access, a solution continue to be fragmented around either remote
users, access control, or enterprise apps. Our approach covers all
users and devices, all locations, all apps and the Internet applying
consistent access control and security. Our new PAN-OS 10.1 release
brings cloud based identity controls, integrated CASB and enhancements
to our URL and DNS Security Services.
Palo Alto Networks position across appliance, software and [SASE] (ph)
is unique, and these new innovations are applicable to all our
customers across all form factors. This is one of the most significant
innovation releases for our next core, next generation firewall
franchise, and gives us confidence in continued NetSec growth as we
look forward.
Now, moving on to cloud and AI, On the Prisma Cloud front, we continue
to build on our early leadership position in Cloud Security Posture
Management, Cloud Workload Protection capability, a marketplace
delivered virtual firewalls, where we are the largest player across
this opportunity set. Our strategy is to stay ahead of customer demand
as they adopt cloud native security services across hyperscalars. We
believe we've staked out a leadership position in cloud native security
this business. We've achieved over $250 million in ARR across Prisma
Cloud in our marketplace VM-Series.
Fueling this growth is 39% growth in total customers and 38% growth in
global 2,000 customers across Prisma Cloud. Our unique consumption
model in Prisma Cloud based on credits, enables customers to use any of
our modules across the cloud deployed workloads, including using
multiple capabilities for workloads. We're seeing strong growth in
credit consumption, with over 100% growth year-over-year in Q3.
Despite our strong position with Prisma Cloud, targeting an early
opportunity, we see the next big challenge in security at the developer
level, or shift left security. We recently addressed this with our
acquisition of Bridgecrew completed in Q3.
Traditionally, security issues in code pose a challenge for the CCEL
organization. And we're seeing leading companies drive a collaborative
approach between the CCEL organizations to address this.
Shift Left integrate security into the DevOps process to catch these
issues upfront, where they are easy and quick to fix. It's a win for
developers and a win for security. Bridgecrew has as an open source
product; Checkov, this product delivers significant value to developers
to a free download.
Post the acquisition close on the release of 2.0 of Checkov, we our
Bridgecrew download accelerate was also seeing strong momentum and
speed customers, including a six figure customer in Q3. We're only in
the very early stages of cross selling between Bridgecrew software and
Prisma Cloud our cortex product area, we continue to focus on
delivering significant volumes of innovation to XDR XOR, and our
recently acquired expense product.
In Q3, we deliver a new release of XDR, which expands endpoint query
capability and improved visibility into network activity, XOR we
significantly expand our market based partner integrations to increase
the set of automation and security playbooks that customers can deploy.
Seeing this result in steady cortex customer additions to XDR and extra
customers, there were 2,400 customers starting from essentially scratch
two years ago. Focus in innovation has been validated by the market as
well. We were particularly proud of this validation where Cortex XDR in
Q3 were regarded the best overall results in round three testing
provider. Also in the recently released Forrester Wave, bring endpoint
security software as a service market, named a leader.
Source across 100 partner contributed content packs, and now has over
650 content packs in the marketplace. Our expanse offering was featured
in Tim Jr.'s keynote this week at RSA, where research uncovered that
one-third of leading organizations attack surface is susceptible to
exposure and are the main avenue for ransomware. No other leading
security company has the degree of visibility to identify and prevent
today's most pernicious attack vector.
Within Cortex, we are starting to see an uptick in large customer
signings, such as a seven-figure transaction with the financial service
firm, which included XRD Pro and XR.
Last during Q3, we formed the new unit 42 under the leadership of Wendy
Whitmore, who comes to Palo Alto Networks after building successful
security services businesses. Our new team is a combination of two of
the most capable teams in cybersecurity. The sepsis team is laser
focused on the mission of conducting world class data breach
investigations.
Pas unit 42 team has focused on rapidly building threat intelligence
and Developer Network products. This new unit 42 has completed over
1300 engagements in calendar, 2020, bringing to bear the power 140
consultants and responds to solar winds rant and ransomware attacks,
Microsoft data breaches and other tax immobilizer consultants and rapid
response engagements, which help customers through these difficult
times. As we look forward, we're focused on using services to become an
even more strategic partner to our customers.
As I've reviewed with you here and should be evident innocuous results,
we're seeing broad strength in our business across geographies and
product areas. We see strength in our pipeline, and continued demand
tailwind to remain strong, leading us to raise our FY 2021 guidance.
I also want to update you on our plans we discussed in Q2 around
exploring an equity structure for ClaiSec. We continue to focus on
providing transparency for each part of our business. You'll notice the
error for NetSec, which we've highlighted this quarter, we believe this
has helped investors gain better insight into our overall financial
profile, and especially understanding both sides of the business with a
different growth and free cash flow characteristics.
We have finished all the work required to file any form of equity on
ClaiSec. However, given the state of the market, and offering extensive
conditional shareholders we have decided at this point is best to
continue with a single equity structure, and an integrated P&L
postponing a decision to list ClaiSec equity.
Lastly, we're excited to welcome Aparna Bawa, Chief Operating Officer
at Zoom to Palo Alto Networks Board of Directors. She brings deep
operational, financial and legal expertise, having served in diverse
roles and rapidly growing tech companies such as Zoom, Magento and
Nimble. Her addition comes off as February appointment of Dr. Helene
Gayle to our Board. We continue to have a strong commitment to
diversity at Palo Alto Networks, including at the most senior levels of
governance in our company.
With that, I'll turn the call over to Dipak Golechha, our CFO. We're
excited to have Dipak step into the CFO role, enables smooth transition
within our organization. He brings world-class experience. We're
already seeing him bring someone's experience to bear in driving
improvements.
Over to you Dipak.
Dipak Golechha
Thanks, Nikesh. I'm excited and humbled to be part of this world-class
leadership team. I look forward to driving total shareholder return.
As Nikesh indicated, we have a strong third quarter as we continue to
deliver winning innovation, while simultaneously adding new customers
of pace. The strength gives us confidence to raise guidance for the
year. We delivered billings of $1.3 billion, up 27% year-over-year,
with strong growth across the Board and ahead of our guidance of 20% to
22% growth. We've continued to see some customers ask for billing
plans. Many involving larger transactions as we become a more strategic
partner to our customers.
We've also use our Palo Alto Networks financial services financing
capability here. The dollar-weighted contract duration for new
subscriptions and support billings in the quarter were consistent
year-over-year and remained at approximately three years. We added
approximately 2,400 new customers in the quarter.
Total deferred revenue at the end of Q3 was $4.4 billion, an increase a
30% year-over-year. Remaining performance obligation or RPO was $4.9
billion, an increase of 38% year-over-year. We continue to see these
metrics is becoming more meaningful, as we drive growth from our
ratable business.
Our revenue of $1.07 billion grew 24% year-over-year ahead of our
guidance of 21% to 22% growth driven by via billings and broad business
strengths and amidst an increase in our audible subscription revenue.
We remain focus on driving this high quality revenue with all new
product offerings being pure or substantially all subscription in
nature.
Looking at growth by geography, the Americas grew 24%, EMEA grew 23%
and APAC grew 25% showing broad executional excellence across the
world. Q3 product revenue of $289 million increased 3% compared to
prior year. Q3 subscription revenue of $474 million increased 34%.
Support revenue of $311 million, increased 33%. In total, subscription
and support revenue of $785 million increased 33% and accounted for 73%
of total revenue.
Our Q3 non-GAAP gross margin was 74.6%, which is down 60 basis points
compared to last year, driven by product mix, which are less mature. Q3
non-GAAP operating margin was 17%, an increase of 60 basis points
year-over-year.
There are several factors driving our operating margins. We have
revenue upside, lower travel and event expenses, due to COVID and some
shift in spending out of Q3. At the same time, we continue to
aggressively invest the growth largely in the areas of sale capacity
and R&D investments.
With health conditions improving and geographies of many of our
facilities, including our Santa Clara, headquarters. We're seeing more
employees look to return to the office. We expect this trend will
continue to gain steam in Q4, reversing some of the savings we've seen
in the last few quarters in our OpEx.
Non-GAAP net income for the third quarter increased 22% to $140
million, or $1.38 per diluted share. Our non-GAAP effective tax rate
for Q3 was 22%, the EPS expansion was driven by revenue growth and
operating expense leverage with an undertone of strong investments of
growths. On a GAAP basis for this quarter, net loss increased $140
million, or $1.50 per basic and diluted share. We ended the third
quarter with 9,715 employees, including 39 from the Bridgecrew, at the
close of acquisition.
Turning to the balance sheet and cash flow statement, we finished April
with cash, cash equivalents and investments of $3.8 billion. Q3 cash
flow from operations $278 million, increased by 64% year-over-year.
Free cash flow was $251 million, up to 100% at a margin of 23.4%.
Our DSO was 60 days, a decrease from three days from the prior year
period and flat from second quarter. Our Firewall as a Platform, or
FWaaP, had another strong quarter, as we continue to grow faster than
the market. FWaaP billings grew 26% in Q3, and we continue our
transition from hardware and software and SaaS form factors as Nikesh
highlighted.
Our next generation security or NGS continues to expand, and now
represents 27% of our total billings of $346 million, growing at 70%
year-over-year. In the third quarter, we added $133 million in new NGS,
ARR, reaching $973 million. The acquisition of Bridgecrew, added an
immaterial amount to this number, and we remain confident in our plan
to achieving $1.15 billion in NGS, ARR exiting fiscal year 2021.
Turning now to guidance and modeling points. For the fourth quarter of
2021, we expect billings to be in the range of $1.695 billion to $1.715
billion, an increase of 22% to 23% year-over-year. We expect revenues
to be in the range of $1.165 billion to $1.175 billion, an increase of
23% to 24% year-over-year. We expect non-GAAP ups to be in the range of
$142 to $144, using 101 to 103 million shares.
Additionally, I'd like to provide some modeling points. We expect our
Q4 non-GAAP effective tax rate to remain at 22% and our CapEx in Q4 to
be approximately $30 million to $35 million.
As Nikesh indicated, we're seeing broad drivers across our business in
Q3, driven by foundation of innovation and strong sales execution along
with trends we see in our pipeline and the long trail demand tailwinds
that remain strong, we're raising our fiscal year 2021 guidance.
We expect billings to be in the range of $5.28 billion to $5.3 billion,
an increase of 23% year-over-year. We continue to expect next
generation security, ARR, to be approximately $1.15 billion, an
increase of 77% year over year. We expect revenue to be in the range of
$4.2 billion to $4.21 billion, an increase of 23% -- 24% year over
year. We expect product revenue growth of 1% to 2% year over year. We
expect operating margins to improve by 50%, 50 basis points year over
year. We expect non-GAAP EPS to be in the range of $597, $599, using
$99 to $101 million shares. We expect regarding free cash flow for the
full year, we expect an adjusted free cash flow margin of approximately
30%.
Now let's review our fiscal year projections for NetSec and ClaiSec.
Overall, we are confirming our ClaiSec projections, while raising
NetSec billings by 300 basis points and revenue by 100 basis points,
given the strong performance of SASE, VM-Series and subscription
business overall within that NetSec.
Moving on to adjusted free cash flow. We expect Network Security will
deliver a free cash flow margin of 42% in fiscal year '21, up from 38%
in fiscal year '20. We continue to expect Cloud and AI free cash flow
margin of minus 43% in fiscal year '21 an improvement from negative 59%
in fiscal year 20. While we are focused on growth investments in Cloud
and AI, overtime we expect Cloud and AI to -- to achieve growth,
operating and free capital margins in line with industry benchmarks as
we gain scale, our customer base matures and we become more efficient.
In Q3 we repurchase $350 million in our own stock at an average price
of $322. As of April 30, 2021, we have $652 million remaining available
for repurchases. This is part of a broader capital allocation strategy
focused on balancing priorities and maximizing total shareholder
return. We start with fueling organic investments and managing
priorities across innovation and go to market to set the foundation for
sustainable growth the Palo Alto Networks.
Second, we deploy capital for targeted acquisitions which accelerate
this growth opportunity. We rigorously evaluate targets, focused on
acquiring leading technology, retaining key members of the team and
following through with integrating these acquisitions into our
businesses.
Finally, we work to optimize our capital structure using the options
available to us in this dynamic market that includes deploying debts,
using stock for M&A consideration and also buying back their own stock
when we see it representing the good value.
With that, let's move on to the Q&A portion of the call. Walter over to
you.
Question-and-Answer Session
Operator
Thanks. [Operator Instructions]. Our first question comes from Brian
Essex from Goldman Sachs with Fatima Boolani from UBS on deck.
Brian Essex
Hey. Hi, thank you. Good afternoon and thank you for taking the
question. Maybe for unit cash, we've seen a lot of solid outperformance
relative expectations on a network security side. And nice performance
this quarter with respect to Cloud and AI ARR growth. Wanted to get a
better understanding, given that the outperformance has been on the
network security side, how confident are you in your ability to hit
that $1.150 billion guide for the full year? How do we think about, you
know, how that business is performed relative to your expectations so
far this year?
Nikesh Arora
Brian, remember, two or three years ago when we set out targets for
next generation security business, we didn't have the muscle
[indiscernible] networks to figure out how we can get out of the
firewall business and have that sales force go out and actually go sell
Cloud and AI.
The good news is over the last two and a half years we're building
muscle, we're learning how the market operates. It's kind of
interesting, every one of these markets operate slightly differently.
If you look at NGS, it's a combination of SASE, Prisma Cloud and
Cortex.
Now SASE's characteristic are a lot of the free trials we gave a few
quarters ago and this whole push to work from home is forcing customers
to think hard about their security stack and it's no longer, you can
access half the apps, half the time, you need to be access -- able to
access everything from wherever you are.
So we're seeing network transformations and that's what's driving the
success on SASE and some of the huge wins you had on Prisma access. As
I mentioned one of the deals, which we closed and shipped on the first
of this month is our largest SASE deal ever, which gave us $7 million
of NGS ARR, so you can see approximately the quantum of that deal. So
we're seeing a lot of traction on the access front and the SASE front,
so that's good.
Cortex is an interesting space, because we compete there with people
like CrowdStrike and SentinelOne and the others. We're great on the
product front as we've showed you the Forrester Wave and the MITRE
results. We're trying to create more muscle around being able to do
those deals. Those deals are typically, you got to -- because it's a
competitive market, you got to do a whole bunch of deals there, and
they all range in the $1 million to $5 million range with the higher
end and the smaller below that. So you don't get lumpy deals as you
have to do a lot more deals, so that's what we're doing on the Cortex
front.
Last, but not the least, on the cloud front, we got 2,250 customers,
but there the deals end up being large deals that are slightly lumpy,
and they have very high variability in duration and consumption. So
some deals have moved in the cloud, how to buy credit to the next three
years, how many credits do I need. They suddenly find their deployment
is slower because they haven't deployed fully on GCP or AWS or Azure.
Others, you'll say, they've been customers last three years. They're
upping because they moved all their workloads to the cloud and their
workload ramp is increased.
So, all three of them have slightly different characteristics. That's
why we end up in a portfolio situation. You saw this quarter we added
about $133 million in net new NGS ARR, I just told you about seven
more, because I felt you guys are extremely curious in NGS and I don't
want you guys to go out thinking we're not confident on 1150. So right
now we all feel that we'll get to 1150 on NGS ARR, and it's going to
end up being a portfolio call in terms of some things extremely doing
extremely well something doing normal.
Brian Essex
Got it. Got it. Thank you for that. And then maybe a follow-up with
Dipak. Appreciate the commentary on the improving operating efficiency
or potential to improve the operating efficiency of cloud and AI. And I
think that's one of the things that investors kind of struggle with
when I think we've all looked at this business on the sum of the parts
basis and the performance of each on its own, in the challenge with
cloud AI that its burning cash at the rate that it is, what do you
think about the term -- the timeline for improving profitability and
cash flow generation from that business, because I think that might be
a trigger for investors to maybe look at that business on a standalone
basis and assign it a little bit more value?
Dipak Golechha
Yeah. So, maybe if I answered in two different ways. I mean, we look at
what other companies have done as they've kind of like grown through
there -- they've scaled over time. And we often benchmark ourselves
versus where were they at this time and are there things that we can do
to be able to get there. But at the same time, we're not shy from like
making the right investments, if we see the opportunity there. So
that's why I don't want to really box ourselves into a timeframe. It
really is a question of what opportunities are out there at the time,
so we have a base plan that's constantly improving, but we're also
reflecting on the fact that this is a dynamic market, and sometimes you
need to lean in, if it makes sense for the long-term.
Nikesh Arora
Yeah. If I can add to that.
Brian Essex
Great. Thanks. Oh, go ahead.
Nikesh Arora
Yeah. There are two parts one, as Dipak, highlighted. We continue to
work hard towards getting gross margin efficiency on those products
because the product development is in our control, and Lee who's
sitting to my right, he and his team work hard at trying to make sure
that we optimize the gross margin part. The rest of it honestly is the
question of how much do we want to invest in sales capacity to be able
to drive those? Don't forget, in each of those areas, we are dealing
with extremely competitive situation.
In the case of XDR we deal with dedicated salespeople from CrowdStrike,
they outflank us 8:1 on the number of salespeople. So we have to look
hard at how much investment we want to make on the sales side. We do
get leverage with the Palo Alto sales people, eventually end up with
hand to hand combat.
On the Prisma Cloud side, I'd say we were doing fine and we are doing
fine. But suddenly the equity of the venture markets have gone and
provided phenomenal valuations and dumped a lot of cash in some very
early stage companies who are not dangling large paychecks to our sales
people [indiscernible] got the most qualified cloud security sales.
And so, that's why I think Dipak is right in saying that, we're going
to watch the market carefully. But again, we just told you another
number. $250 million in ARR in cloud security, VMs and public cloud
security. That's a number which is -- outflanks our next competitor by
probably 25 times.
Brian Essex
Super helpful color. Thank you.
Operator
Great, Thanks. So just a reminder, let's limit to one question. So next
up is Fatima Boolani and on deck is Keith Weiss from Morgan Stanley.
Fatima Boolani
Thanks Walter. Nikesh, maybe I'll start with you very quickly. You
talked through a lot of the areas of strength from a product pillar
perspective. But in terms of just zooming back, can you stock rank for
us what specific product areas in the NGS portfolio really were the
drivers of billings acceleration in the quarter? And then I have a
quick follow up for Dipak, please.
Nikesh Arora
Yeah. As I highlighted, SASE is strong. Dipak highlighted the
subscriptions are strong. We're pleased with the way Cortex is evolving
and cloud ends up being lumpy. So some quarters we'll get some very
large deals, and then make up the billing. Some quarters they push. But
across the board, the portfolio is performing in line with our
expectations or slightly ahead, as we said, we hit 973 or 980,
depending on how you count it.
Fatima Boolani
Very good. Dipak, nice to meet you.
Operator
Well, we're just going to go to -- let's just go one question. Let's --
we're going to move on next to Keith Weiss with Sterling Auty from
JPMorgan on deck.
Keith Weiss
Excellent, thank you guys; Very nice quarter and thanks for taking the
question. I think, you guys are doing a very good job of illustrating
the -- there's a difference between firewall appliances and more
generally firewalling capabilities. And you're seeing that firewall is
a platform growth, sustained really well, actually accelerating in
recent quarters.
And I think that's probably one of the key areas that investors are
most cautious on, is the durability of growth and firewalling. Can you
talk to us a little bit about where you're seeing that strength from?
Do you believe it to be durable over the next couple of years, and is
there anything that we should be watching out for in terms of tough
compares or any one-time items from a year ago period that might upset
that that growth trend that you've been seeing in firewall as a
platform?
Nikesh Arora
Well, I'll gave -- I'll make two comments, Keith. One is, is there are
situations where the customers are looking for, like you say,
firewalling capability. We can walk in and say we can solve this
problem with software or we can go deploy tons of hardware to solve the
same problem.
So take a large retailer, then go deploy 1,200 firewalls in each of
their stores; if they choose to go down the hardware route, which is
more costly to deploy, harder to maintain, harder to upgrade over time;
or we can go in and say, let's do that with Prisma SASE, which is a
software dependent solution, which has lower cost of ownership, easier
deployment, easier to solve.
So you're seeing us create some degree of substitution in our customer
base. So if you compare us like-to-like with some of the leading
hardware firewall businesses, which don't have that strength in that
software capability, they cannot deal that substitution capability,
which we think is better for the long term, because we just point to
the ARPU.
So look, we can grow ARPU at 38%. That just means we have future
revenue coming down the pike on the FwaaP front, which is going to be
harder to hunt and kill on a quarterly basis, if you were hardware only
business. So I actually think there's more resilience in our network
security business than most hardware develop -- dependent businesses.
The second piece, I would say, in that context is what was proxy based
architectures is now full firewall in the cloud. We're seeing that in
space and Prisma SASE, people are stepping back and saying, okay, let
me understand this, how do I get my trading system to be accessible
from an employee's home, you can do that with proxy based architecture.
We talked about that [indiscernible] and we're seeing that really bear
out in the success we're seeing in Prisma SASE.
My fellow colleagues Walter and Dipak will not let me throw out more
stats in that area, but I'll just say I'm extremely delighted with the
progress we've made in SASE from where we came. 2.5 years ago, there
used to be a product called GPCS, and we would shudder, like you said
the onetime items. There was one deal when I came to Palo Alto, we
sweated the entire year to see how we left that in the following
quarter. Now we do six of those in the quarter. And we've got tons and
tons lined up in our pipe going forward.
So SASE is strong, which should give us continued strength. I think the
network transformation is in a very, very early stage. If you think
about it, if you see AWS, GCP, Azure clipping $40 billion, $50 billion
of billing in a quarter, all those customers are going to stand up and
realize wait I'm relying on MPLS based architectures to go back to my
data center, now I don't need to go there, I need to go to a public
cloud. And to do that, you got to go SASE. Right now, we firmly believe
we have the best SASE solution in the market. We firmly believe that we
have the most deployed customers out there at scale.
Operator
Great, Thanks. Next question from Sterling Auty and Saket Kalia from
Barclays on deck.
Sterling Auty
Hi. Thanks. It's fun to see Walter on the other side trying to keep us
to one question after all these years. I want to follow up on Keith's
question as well on FWaaP. Help us understand what are the metrics that
we should look at in terms of and you gave a little bit of this last
quarter, but when look at your install base of the on-premise
appliances, as some of that starts to transition to FWaaP, is that
happening? And if it does, how is the dollar-for-dollar comparison? In
other words, do your customers still end up spending more, does they
are still expanding under FWaaP versus their traditional clients? Is it
smaller or the same?
Nikesh Arora
I'm going to bring in my colleague Lee Klarich, who spends a lot of his
time making sure that these transitions work, and we see these
transitions happen, Lee.
Lee Klarich
Yes. Thank you, Nikesh. Good question, and actually last quarter we
provided some insight into this, if you remember. There's effectively
two transitions that we see play out. One transition has to do with
movement of applications from data centers to the cloud, where the form
factor often is changing from a hardware form factor to software form
factors, VM series etcetera.
The other transition is from -- based on how the employees and users
are moving increasingly obviously, moving off the network and soon
moving to more of a hybrid state where, in that case, it often is
moving from hardware to hardware plus cloud-delivered SASE
architectures.
And so as you think about those, the net effect of all of it is
positive for us in terms of the overall spend from customers. There's
some puts and takes, hardware going to VM-Series and the cloud is
relatively similar, hardware going through SASE is actually typically
an uptick in overall spend because it's not just like-for-like, it's
actually SASE includes network as a service.
And a lot of the networking components, global network reach etcetera
and so the overall spend envelope becomes larger as more of the
capabilities actually get integrated into the service that we're
delivering to customers. So overall, positive and we've been now
tracking this and have history of this for a few years to be able to
actually see how that plays out.
Sterling Auty
Great, thank you.
Operator
Great, thanks. Next question from Saket Kalia from Barclays, and then
Matt Hedberg from RBC next.
Saket Kalia
Okay, great. Thanks for taking my question here. Nikesh, maybe for you.
Can you hear me okay, Walter?
Operator
Yeah.
Saket Kalia
Okay, cool. Nikesh, that was helpful commentary on the equity structure
around ClaiSec. I guess the question is what were some of the things
that went into your decision to explore that last quarter, and then
maybe reconsider it this quarter, and is it a matter of timing given
the volatility in the market or would you say that the probability of
exploring that down the road is still relatively low.
Nikesh Arora
I think Saket as we went through the mechanics of creating all the
paper work required to file this. The debate began to happen with some
of our shareholders, as look, the true value creations and they
actually can take this and separate it, because you'll still have a
stub or some sort of tracking stock. And the challenge with separating
it, as you saw, 70% of our customers are buying multiple platforms. 40%
of our customers are buying all three platforms.
We're getting into conversations with CIO, and somebody goes to a
breach or ransomware when they want to go, wall-to-wall and say,
listen, come protect me, protect my cloud, protect my sock, protect my
network transformation. And then we're suddenly saying, look, we have
all this vantage point from where we are, where we can go pitch all
three platforms and go on the lock the customer with security and we're
creating this artificial separation amongst ourselves, we're not going
to be leveraged that.
So that definitely went through the decision. I think the question
which I can keep practicing. So just asked around to Deepak about the
