Fortinet (TICKER: FTNT) Fortinet Inc Ftnt Q2 2023 Earnings Call Transcript
Fortinet, Inc. (NASDAQ:FTNT) Q2 2023 Earnings Conference Call August 3,
2023 4:30 PM ET
Company Participants
Peter Salkowski - SVP of Finance & IR
Ken Xie - Founder, Chairman & CEO
Keith Jensen - CFO & Chief Accounting Officer
Conference Call Participants
Gabriela Borges - Goldman Sachs
Tal Liani - Bank of America Merrill Lynch
Brad Zelnick - Deutsche Bank
Eunji Song - Morgan Stanley
Saket Kalia - Barclays
Shaul Eyal - TD Cowen
Joseph Gallo - Jefferies
Andrew Nowinski - Wells Fargo
Operator
Good day and thank you for standing by. Welcome to the Fortinet Q2 '23
earnings call. At this time, all participants are in listen-only mode.
After the speaker's presentation there will be a question-and-answer
session. [Operator Instructions] Please be advised that today's
conference is being recorded.
I would now like to hand the conference over to your speaker today,
Peter Salkowski, Senior Vice President of Finance.
Peter Salkowski
Thank you, Trace. Good afternoon everyone. This is Peter Salkowski,
Senior Vice President of Finance and Investor Relations at Fortinet. I
am pleased to welcome everyone to our call to discuss Fortinet's
financial results for the second quarter of 2023. Speakers on today's
call are, Ken Xie, Fortinet's Founder Chairman and CEO and Keith
Jensen, our Chief Financial Officer. The live call that will be
available for replay the webcast on the Investor Relations website.
Ken will begin our call today providing a high level perspective of our
business. Keith will then review our financial and operating results
for the second quarter of 2023 before providing guidance for the third
quarter of 2023 and updating the full year. Will then open the call for
questions. During the Q&A session, we ask you to please limit yourself
to one question and one follow up question to allow others to
participate.
Before we begin, I'd like to remind everyone that on today's call, we
will making forward-looking statement. And these forward looking
statements are subject to risks that could cause actual results to
differ materially from those projected Please refer to our SEC filings
in particular the risk factors in our most recent Form 10-K and Form
10-Q for more information. All forward-looking statement reflect the
opinions only as of the date of this presentation and we undertake no
obligation and specifically disclaim any obligation to update
forward-looking statement.
Also, our references to financial metrics that we make today on today's
call are non-GAAP unless stated otherwise. Our GAAP results and GAAP to
non-GAAP reconciliations are located in the earnings press release and
in the presentation that accompanies today's remarks, both of which are
posted on the Investor Relations website.
Ken and Keith's prepared remarks for today's earnings call, will be
posted on the quarterly earnings section of our Investor Relations
website immediately following today's call.
Lastly, all references to growth there on a year-over-year basis unless
noted otherwise. I will now turn the call over, Ken.
Ken Xie
Thanks, Peter. Thank you Were we weren't for joining today's call to
review our second quarter 2023 results. Total revenue in the second
quarter increased 26%, driven by strong revenue growth service, which
30% for the second consecutive quarter, with 34% growth in existing
subscription and scription and non-FortiGate product row over 45%,
which is nearly $2 billion annual run rate, building growth of 18%,
leads to more normalized product revenue growth of 18%.
We believe our building performance reflect large enterprise concern
with the macro environment in addition to some uniquely indigestion
after two years of elevated 30%-plus product building growth during the
supply chain shortage.
According to IDC's latest quarterly security tracker, in addition to
having the number one unit in firewall category for 10 consecutive year
with over 50% market share, Fortinet is now the market share leader in
both unit and revenue. Based on the latest Westland Advisory on
Security and Cybersecurity report, Fortinet was named but only ITOT
network protection platform leader. We are currently one of the top and
the fastest growing OT security vendor in the market that Westland
Advisor expect to grow to $33 billion by 2030.
Including our success line with our broad integrated platform, our
proprietary ASIC security processor, and our ability to converge
network and security both on prem and in the cloud across a single
fully OS operating system, to leverage these advantages and drive
future growth in addition to our leading network security solution, we
have increased our go-to-market investment in universal setting as
demand IoT security, cloud security and security operations. And we
were dedicated more resource to support hybrid infrastructure and
hybrid world.
Today we are announced new FortiGate 90G, our first next generation
firewall after [Indiscernible] with the new security process of flat
FortiASIC, that delivers industry-leading security function,
performance, stability and power efficiency and cost effective price.
The FortiGate manages the fully integrated with our FortiGuard AI-power
security service, and has secure computing reaching up to 16 times
greater than average of our competitors similar price model are using
over 90% less power than competing solution.
We also announced two new SD-WAN service under the performance
monitoring service to simplify operation and enhance digital experience
as well overlay service to facilitate rapid deployment, redundancy and
a seamless interconnection of location with for FortiSASE using SBA
technology. This new SD-WAN service showcase our commitment to
expanding our service leverage our leading installation base for
additional future growth.
We see our single vendor SASE solution opening a large new market, and
one where our sizable SD-WAN installed base can be leveraged as a
significant market access point. Together with newly announced SD-WAN
service, we plan to accelerate our global point of presence pop
deployment, with a dual strategy of investing in our own pops as well
as working with service providers.
Fortinet recently announced results of our IT-dependent analysis by
Forrester, of the cost saving and benefits of the current FortiGate
next gen firewall and FortiGuard AI powered secure surveys within
enterprise datacenter, which include more than 300% return on
investment over three years, pay back in six months and 90% reduction
in time spent on manual updates.
In addition, an independent analysis by Enterprise Strategic Group
established that the customer who deployed Fortinet Security operation
solution, such as FortiEDRand for the FortiNDR reduce their time to
detect and respond to incidents from an average of three weeks to one
hour.
This demonstrates the substantial impact that artificial intelligence
machine learning and the integration of a Fortinet Secure op fabric
product that have operations ability to secure today's rapidly
expanding attack surface.
Finally, new developments in AI such as generative engine show a lot of
promise to various applications of the security. We believe AI
technologies can help us significantly improve productivity, and can be
scaled to a large customer base in areas such as malware detection,
thread hunting, event correlation and automation, as well as safety
network design and troubleshooting.
Before turning the call over to Keith, I would like to thank our
employees, customers, partners and suppliers worldwide for the
continuous support and power. Keith.
Keith Jensen
Thank you, Ken. And good afternoon everyone. Let's start with the key
highlights from the second quarter. Billings growth was 18% as well as
product revenue growth, service revenue growth held firm at 30%,
resulting in total revenue growth of 26%, OT and SD-WAN revenue
continue to perform well as revenue from these products were up 60% and
40%, respectively.
In a sign of our strength in the small and midsized customer segments,
we added a record 6,500 new logos. Operating margins of 26.9% exceeded
the high end of the guidance range by 140 basis points. Free cash flow
was strong at $438 million, representing a margin of 34%, benefiting
from the deferral of certain cash tax payments to the fourth quarter.
Looking at buildings in more detail buildings of $1.54 billion were led
by non-FortiGate billings over 30% growth, representing 34% of total
billings. Non-FortiGate billings growth was driven by networking
FortiGate VM, NAC [ph] and cloud. And as Ken mentioned, non-FortiGate
is nearing a $2 billion annual revenue run-rate.
In terms of industry verticals, government and manufacturing topped the
list as a percentage of total billings, with manufacturing up almost
50%, government and construction were up over 30%, while service
provider and retail were up 1% and down 5% respectively. Retail was
impacted by a very difficult compare, as the industry vertical nearly
doubled in the year earlier period.
Billings growth vary by GIOS with international emerging leading,
followed by Europe and the LatAm. APAC and to a lesser extent U.S.
enterprise were challenged by difficult prior year comparisons. Deals
over $1 million increased from 122 deals to 134 deals.
Turning to revenue and margins. Total revenue grew 26% to $1.29
billion, driven by non-FortiGate growth of over 45% and service revenue
growth of 30%. This was the second consecutive quarter of greater than
30% service revenue growth.
Security subscriptions represent over 55% of all service revenue and
continue to streak a strong increasing sequential quarterly growth
dating back to Q1 of '22 of 23% to Q2 of '23 at 34%. Product revenue of
$473 million increased 18%. Product lead times and backlogs are
expected to approach normal levels in the third quarter.
Total gross margin of 77.9% was up 140 basis points driven by 160 basis
point increase in product gross margin to 63.5%. Product gross margin
has benefited from earlier pricing actions and easing cost pressures
and were partially offset by certain inventory charges. Service
revenues were 63% of total revenues and delivered gross margin of
86.2%. Higher service revenue, offset higher labor costs and increased
cloud delivery costs, as we continue to expand our cloud SASE delivery
models.
We see our single vendor SASE solution opening a large new market and
one where our sizable SD-WAN install base can be leveraged as a
significant market access point. We plan to accelerate our point of
presence or POP deployment, with a dual strategy Ken mentioned
investing in our own POPs, as well as working with third party
providers to accelerate our deployment.
Operating income of $348 million, grew 36% outpacing revenue grew by
more than 10 points as operating discipline resulted in significant
operating leverage. Operating margins of 26.9% exceeded the high-end of
the guidance range and was up 210 basis points due to the strong gross
margin performance and operational efficiencies.
Earnings per share increased 58% to $0.38 per share, and also exceeded
the high-end of the guidance.
Looking into the statement of cash flow summaries on Slide 7 and 8,
free cash flow increased 55% to $438 million. The adjusted free cash
flow, which excludes real estate investments was $498 million,
representing it 38.5% adjusted free cash flow margin. Free cash flow
benefited from the deferral of approximately $190 million in cash tax
payments. As mentioned last quarter, these tax payments together with
other deferred 2023 tax payments are due to be paid in the fourth
quarter.
Capital expenditures were $77 million, including $59 million of real
estate investments. Cash taxes on the quarter were $38 million. The
board recently increased the company's share repurchase authorization
by 500 million. And the total available share buyback authorization is
now approximately $2 billion.
Now I'd like to share a few significant wins from the quarter that
exemplifies the strength of our broad and integrated platform. First, a
global pharmaceutical leader signed an eight-figure deal without
Fortinet Cybersecurity Fabric, investing in our OT aware secure
networking architecture, as well as our AI ops and threat intelligence
solution.
Recognizing the market shift to a platform-based approach to security,
this company selected Fortinet to secure its highly regulated and
sensitive medical data that continues to drive global operational and
financial efficiencies through our broad integrated and automated
platform approach to cybersecurity.
In another deal, one of the largest U.S. school districts which had
recently refreshed its datacenter firewalls to FortiGate was seeking to
improve its network security posture with a NAC solution that offers
better visibility to the devices connected to the network. Fortinet
competed against multiple peers, and was able to win did a FortiNAC's
ease of implementation, centralized management capability and superior
risk remediation, as well as the tight integration to the district's
existing Fortinet security fabric.
This high seven-figure deal was the largest NAC deal in Fortinet's
history.
Finally, in the seven-figure displacement in our largest FortiSASE deal
ever, a large bank on its digital transformation journey, who was
searching for a single vendor SASE solution for its hybrid workforce.
This selected our FortiSASE solution for over 5,000 users, as it
integrates SD-WAN and SASE into a holistic solution and delivers
comprehensive security, both from the cloud and on prem, while ensuring
consistent security policies for all users regardless of their
location, and wherever applications are being accessed. These
transactions illustrate how Fortinet's platform strategy, integrated
operating systems and proprietary ASIC technology continues to resonate
with customers.
Given the heightened interest in AI technology, we could not do this
call without discussing Fortinet's investment and innovations in AI.
Fortinet has been at the forefront of AI and machine learning
innovation for many years, leveraging deep learning and artificial
neural networks to power our products and security services, enabling a
faster, stronger and more accurate defense for our customers.
One of our first AI-powered use cases was the introduction of the
virtual FortiGuard Threat Analyst. FortiGuard addresses threats in real
time with machine learning, coordinated protection and is extensively
used in malware detection and threat hunting. Every time the threat is
identified, FortiGuard generates threat intelligence that automatically
updates defense signatures across the fabric.
In cloud environments where scale and speed are critical, AI and
machine learning can help security teams keep pace with threats on
multiple fronts. All of this happens seamlessly and behind the scenes.
Today, our platform Guest and Analyzer on average more than 100 billion
events every day, to deliver over 1 billion security updates daily
across the Fortinet security fabric and ecosystem.
While many of our competitors OEM their security from different
security vendors. Our AI-driven FortiGuard threat intelligence has been
built in house, which allows us to use AI across different sources.
Adversaries increasingly are using AI in their playbooks to drive
cyberattacks, which only increase the rapidly evolving cybersecurity
threat landscape.
We continue to invest in AI and machine learning technologies across
our products, including generative AI, natural language models, and
other implementations to enhance, simplify and automate security for
our customers.
Before moving to guidance, I'd like to offer some observations about
the second quarter and about the industry. Regarding the second
quarter, we believe macro and certainly impacted our billing
performance to average contract duration, and in the second half of
June, and the elevated level of enterprise deals pushing the future
quarters.
We saw shorter contract duration, with the average term decreasing by
1.5 months to 28 months, creating a 4 to 5 point billings headwind
year-over-year. Normalizing billings growth with a change in contract
duration, yields billings growth in the low-20% range. Having some
level of enterprise deals pushed to future quarters, it's not unusual.
In Q2 '23 however, an unusually large volume of deals that we expected
to close in June, instead push to future periods. From a market
perspective, CIOs continue to prioritize and invest in securing their
organizations in the face of rising cybersecurity threats. We see new
regulatory requirements, such as the recently announced -- those
recently announced by the SEC and the EU Cyber Resilience Act announced
earlier this year. They will continue to provide market tailwinds as
organizations further increase their cybersecurity investments to
comply with new stringent cyber regulations.
The cybersecurity industry remains highly relevant as CIOs prioritize
cyber spending within the overall IT budgets. As such, the longer term
demand drivers for Fortinet net remained very solid.
That said, we do see a return to more normal seasonality for Fortinet
in the back half of the year. That's tailwind such as the supply chain
driven growth subsides. And we cycled prior period price increases.
Moving on to guidance. As a reminder, our third quarter full year
outlook, which are summarized on Slides 11, and 12, are subject to the
disclaimers regarding forward-looking information that Peter provided
at the beginning of the call.
For the third quarter we expect billings in the range of $1,560 million
to $1,620 million which at the midpoint represents growth at 13% and is
consistent with our quarter-over-quarter seasonality prior to the
pandemic. Revenue in the range of $1,315 million to $1,375 million
which at the midpoint represents growth of 17%.
Non-GAAP gross margin of 75.5% or 76.5%. Non-GAAP operating margin of
24.5% to 25.5%. Non-GAAP earnings per share of $0.35 to $0.37. This
assumes a share count of between $795 million and $805 million. Capital
expenditures of $100 million to $130 million non-GAAP tax rate of 17%
cash taxes of $25 million. And as previously mentioned, backlog is
expected to approach normal levels in Q3.
For the full year, we expect billings in the range of $6,490 million to
$6,590 million, which at the midpoint represents growth of 17% and
apply slightly below normal seasonality in Q4. Revenue in the range of
$5,350 million to $5,450 million, which at the midpoint represents
growth of 22.3%. Service revenue in the range of $3,350 million to
$3,410 million with the midpoint represents growth at 28.2%. The
service revenues guidance implies product revenue growth at 13.5%.
Non-GAAP gross margin of 75.25% to 76.25%. Non-GAAP operating margin of
25.25% to 26.25%. Non-GAAP earnings per share of $1.49 to $1.53, which
assumes a share count of between $795 million and $805 million. Capital
expenditures of $335 million to $385 million due to our continued cloud
data center and facilities investments. Non-GAAP tax rate of 17%, cash
taxes of $460 million with approximately $380 million in the fourth
quarter.
We continue to execute our long-term strategy and remain confident in
the strategy and our solutions. While it's a little early to be
providing guidance for next year, we would expect our near term
performance or represents a short term trough. Given our confidence in
our solutions, our offerings -- and taking into account that growth
comparisons will ease as we move through 2024 that this early stage we
would expect billings growth to approach high-teens by the fourth
quarter of 2024.
And with that, I'll now hand the call back over to Peter to begin the
Q&A session.
Peter Salkowski
Thank you, Keith. Operator -- just one quick reminder before doing the
Q&A, if you can please limit yourself to one question and one follow up
question. Operator, you can open the call.
Question-and-Answer Session
Operator
Thank you. [Operator Instructions] Our first question is from
[Indiscernible]. Your line is open.
Unidentified Analyst
Good afternoon. Thank you for taking the question. Ken, I think you
noted that -- and Keith commented to it as well, reflected -- I guess,
the billings performance and guidance reflects enterprise concern about
the macro. Could you give a little bit more color there on what you saw
from a macro perspective?
And I think you pointed to a weak service provider business. I think
investors might draw parallels to what they saw at Juniper last week on
the carrier side. Maybe if you could include a few thoughts on how
dynamics there may be similar or different with regard to what you see?
And then I have a follow-up.
Ken Xie
Sure. I think for the carrier service provider, we do see they're
probably a little bit behind on offer some surveys because the carrier
service provider, if you look back 10-15 years ago, is our biggest
market. It's like about 30% market share comes from the carrier service
provider. But nowadays, security need additional service like some
SASE, all these function -- function in the SASE, which service
provider kind of behind, so we're still working with them and closely
try to help them accelerate the service.
At the same time, we're also starting to invest a little bit more self,
which also, like together with the new service we announced today, the
two new SD-WAN service, we feel invest in certain infrastructure that
will help in drive a lot of new service going forward in the security
space, and also in helping service providers to kind of accelerate some
of their security service beyond the traditional security service.
Keith Jensen
Yes. I would probably add to Ken's comments, particularly as we talk
about service providers and some of the other verticals and customer
segments. And I think there are some lessons that we can see from, for
example, manufacturing, which did extremely well in the quarter. They
continue to have -- I feel they think they're under pressure in the
threat environment, so you see them spending fairly richly. It's still
a surprise,
If you look at the government sector which was strong also, they have
governments in the -- they have budgets on the slowing economy that
maybe some of the other industries don't. And at the other end of the
spectrum, Ken talked about service provider, and people I think are
aware of that story there more broadly. But also retail, I think retail
is really a very clear indicator of a vertical that can be one of the
first that is sometimes impacted by a slowing economy. But also, Ken
made reference to this in his comments, this concept of digestion. A
lot of purchasing around SD-WAN technologies and implementations.
A year ago, you saw very, very high growth a year ago. And now going
through a digestion period, such as the point that it's actually
negative growth in the retail vertical.
Ken Xie
We're also interested in some cloud provider also started getting in
the security space, which also kind of confused some of the enterprise
customer. So that's also sometimes they take a little more time to
evaluate our different solutions. So we do believe this is a hybrid
approach on-premise in the cloud that will be best for the customer,
even the cloud probably much more expensive or cost an average about 3x
to 5x more expensive compared to on-premise, but it's -- combined
altogether probably will be the best solution for customers.
Unidentified Analyst
Got it. That's helpful. And maybe a quick follow-up for Keith, I think
you talked about a reinflection to high teens billings growth next
year. How does performance this quarter and your outlook for the rest
of the year impacted 2025, I guess, $10 billion billings target that
you've previously thrown out there?
Keith Jensen
Yeah. I think that as we go through the second half of the year and we
enter into our normal planning cycle for 2024, I think that will be a
logical output at that point in time to think through what we're seeing
in terms of our 2025 targets.
Unidentified Analyst
Okay, that's helpful. Thank you.
Operator
Thank you very much for your question. Our next question comes from
Gabriela Borges with GS. Your line is open.
Gabriela Borges
Hi, good afternoon. Thank you. Keith, I want to say on the medium-term
outlook, your comment on high-teens billings growth by 4Q '24, if I
heard it right. Maybe just talk us through how you thought about
derisking the six-month and the 18-month kind of outlook? And what are
some of the leading indicators you are looking to determine when
billings growth and product revenue will trough? Thank you.
Keith Jensen
I don't know, Ken, if you want to talk about longer-term trends in the
industry and now avoid [ph] guides for 2024, if you do that.
Ken Xie
Look back to like a -- certainly, yes, with the industry, network
security still have a pretty good pace of growth, probably between 10%
to 20% on average in the last like 30 years. And we feel we have a very
unique, huge advantage solution, which we -- we only want to build our
own ASIC. You can see the product we announced today, which has
probably averaged about 10x better performance, more function compared
to competitive solution and also much less energy consumption, probably
like a 90% less energy consumption.
So that's where the new SP5 actually -- the first product announced
actually is that we have a 14 application engine integrated the ASIC
chip, probably more than double compared to the previous version.
That's also helping drive the next few quarter growth, which each --
probably every quarter, we may plan to announce a new product, you can
see 5. That's a huge advantage and then it also drives the long-term
convergence of networking to network security, which can agreed by
2030, the network security will be larger than the traditional network
in there. So that's what continue to network security side growth.
On the other side, we also mentioned a few other areas. We see kind of
the non-FortiGate part also growing pretty strong, so 45%. It's part of
it because consolidation, part of because certain like security budget
allocation to certain cloud spending can be allocated to some security.
And the other part also, kind of like how to manage on different kind
of vertical and also some inventory side. That's also we try to
balance.
We do believe things will be recovered in the later part of next year.
And because -- the last two years, we see quite a strong product
revenue growth, second quarter over 50%, which is not quite normal. But
it's -- once we get more normal, so that will be pretty much return to
the average in the last 20-30 years, which is about 10% to 20%.
Keith Jensen
Yeah. And as I kind of take that commentary and pull it forward a
little bit and say, Q3 and Q4, and I suspect I'll get a fair amount of
chance -- opportunities to talk about the guidance setting process for
Q3 and Q4. I guess I would start off by saying we've certainly seen
over the last two or three years in various environments we've been in.
You got to be pretty nimble in terms of your assumptions and what
you're looking for.
And with that in mind, I think I called out in the comments, you see
the level of deals that pushed in the second part of June. It was a new
development. We always have linearity of the deals closed to see the
deals push. And I think 1 comment I would offer is that as you look --
as I look to the Q3 guidance setting and the roll-up, the assumptions
for Q3 were to close rates and terms and things of that nature and
push. I would say, look a lot more like the assumptions that we saw in
actual results for Q2 than maybe what we saw with some higher rates,
better rates earlier on. So I think there's some caution built into
that, if you will.
I think also if you kind of look at the results, where the guidance
ends up, you can look at top line growth in Q3 versus Q2 that I think
is in the low-single digit growth sequentially. And that's pretty much
in the range of where we've seen Q2 to Q3 historically, and we would
expect that again.
And then maybe just a little more caution in the fourth quarter where
-- and again, I made a comment earlier that the seasonality assumption
that falls out of the guidance for the full year and is applied to the
fourth quarter actually suggests a lower level of growth in the fourth
quarter than we've seen in other periods. Offering a certain degree of
caution, number one, but also acknowledging that Q4 last year was a
very strong quarter and pretty tough compare.
Ken Xie
Also, we do see some strong growth in the new area like SD-WAN OT,
which grew 40% and 60%, total come on 25% of billings. And also the 5G
growth not quite start yet, so we all have the best product for all
these new solutions. So that's the additional growth, right, as we're
keeping developing.
Gabriela Borges
That all makes sense. Thank you. And just to clarify, is it safe to
assume that 4Q, or are you assuming that 4Q billings will be the trough
for billings growth?
Keith Jensen
Yeah. I'd have to go back and look at the actual compares because the
compares start easy and I don't want to mix up bookings and billings in
this conversation because the timing is a little bit different. But I
think that the growth in billings in Q4 and Q1 of -- Q4 of last year
and Q1 of this year were very, very strong.
Ken Xie
Also, you can refer to the finance presentation #10 page, which we go
back to 13 years since we IPO-ed 13 years ago. So there's some kind of
a growth, some kind of margin information.
Gabriela Borges
Yeah, I do like that Slide 10. Thank you for calling that out. Okay,
thank you.
Ken Xie
Thank you.
Operator
Thank you, very much. Our next question will come from Tal Liani with
Bank of America. Your line is open.
Tal Liani
Yes. Thank you. I'm going to ask my two questions together, with your
permission. The first one is Palo Alto is posting their quarterly call
for Friday evening, which is always a bad sign historically for that
quarter. And then you are reporting weaker than expected, although you
were very positive last quarter. I remember the calls.
So does it mean that the environment deteriorated in the last three
months? And if the environment deteriorated, what is the source for it?
Meaning, is it the backlog drawdown issue that we were concerned with
before? Or is it that customers are deciding not to buy, push out? I'm
trying to understand the meaning of both you and Palo Alto, two
successful companies kind of comments.
The second question is, Keith, in your remarks, you said that projects
were pushed out. But if it were pushed out, why do we see a
deceleration -- continued deceleration into 3Q and 4Q? Because I can
back out your 4Q guidance, and billings is declining from 18% to 13% to
11%. And if it was a push out, then we would have seen a recovery in
the second half from pushouts from 2Q. So how do you connect your
comments about pushouts versus cancellation to the numbers to the
guidance? Thanks.
Keith Jensen
Yeah. I'll go first, and then Ken can talk about what his friend down
the street is doing or not doing, to his knowledge.
As I kind of alluded to, I'm not -- yes, I had pushouts in the quarter.
I'm happy with what I saw in terms of July on deals getting closed, but
I've retained concept of continuing pushouts in Q3 and Q4. I'm not here
to suggest that there's going to be a quarter recovery in that. I think
that this is going to be -- take a little bit longer through this
economy kind of normalizes and this digestion process goes on.
So I think it's really -- yes, picking up something in Q3 from Q2, but
I'm also anticipating I'm going to see some things move from Q3 to Q4.
And also the compares, if you go back and look at in Q3 and Q4 on the
billings line, those are pretty attractive numbers that we put up in Q3
and Q4 of last year. What's he up to?
Ken Xie
I don't know why Palo Alto is like at Friday afternoon, which is
probably -- I'm not one want to answer the question. But on the
industry, we do see some company, especially large companies, to be
more tight on the budget, and also kind of take a little bit long time
to closing. It's not just that this quarter, basically pretty much
starting early this year, there is some sign of that one.
How long will last? It's tough to say, but it's -- nearly the security
is basically an underspend, then they probably will be starting to go
back up after probably a few quarters.
On the other side, if you see when the big environment starting kind of
tough or tight, they tend to be more hand on the current product,
current solution and then buy more service, which we also try to help
new customers net whatever they have on hand to offer more service,
like the SD-WAN service we announced today. So, let's see, the service
revenue starting kind of doing well, leverage or kind of the last few
years. The product revenue growth, which we already be the #1 in the
product revenue in the whole network security space, which is over 28%
market share, and also unit shipment is over 52% market share.
So I think we'll continue to keep leading in the space and with new
technology solutions, like the FortiGate 90G we announced today. But
it's -- for us, more focused on long term. So we do believe the
long-term convergence of network to network security, we feel we have
the best technology product to meet that challenge. And at the same
time, the short-term environment, we tend to be also see as an
opportunity to keep gaining market share.
Tal Liani
Got it. It's -- can you talk about -- I know you don't provide backlog,
but can you talk about the backlog trends and how much of what we're
seeing last quarter, this quarter, next quarter is still supported by
backlog versus the environment itself? We are all looking through this.
The question is whether first half of '24, for example, we can get to
single-digit growth instead of the double digits? You talk about the
end of the year. So I'm not asking you for guidance for first half, but
trying to understand how much of current trends are supported by
backlog.
Ken Xie
Yeah, the backlogs are already back to normal now, back to that before
the supply chain issue. And you can see last year towards the middle to
the end, we already see the FortiGate. We already solved the issue. The
majority of most of that will come from some network-related products.
That's also been eased up in the first half of this year. Backlog kind
of back to normal before the supply chain addition.
And they do have certain cancellation. Ideally the cancellation,
probably double digit?
Keith Jensen
Yeah. I think Ken is giving you not the accounting answer on backlog
numbers, but the CEO version that he's done worrying about it, and he
knows the company can manage their way through it. From a numbers
viewpoint, we still have some backlog that we -- that will pick up.
Some low single-digit benefit in Q3. And then to Ken's point, we think
that largely, as you get out of Q3, we'll have a -- we'll be back to
very close to normal backlog numbers.
Tal Liani
Great. Thank you.
Operator
Thank you for your question. [Operator Instructions] Our next question
is from Brad Zelnick with Deutsche Bank. Your line is open.
Brad Zelnick
Thanks very much for taking my questions. I want to ask one of Tal's
questions maybe a little bit differently. A lot of what you shared
suggests your market position remains strong, and we've always thought
that the price performance advantage of your architecture should enable
you to actually take share in a tougher environment.
I guess what many you're trying to figure out is if it's tough for
Fortinet, does that implicitly mean it's tougher for others out there?
And is there anything maybe you can share on competition, that would be
helpful perhaps win rates or pricing dynamics that you're seeing in the
market?
Ken Xie
I think we do have the best solution at special level of the ASIC chip.
So the product revenue still grew by 18% compared to, I think,
checkpoints of minus 12%, I believe, and some other vendors is low
single digit so we still feel we're keeping gaining market share.
On the other side, we also see some consolidation, so it's leverage our
installation base. We see some of the other products that are kind of
helping sell. But on the other side, probably two other kind of maybe
timing-related issue when you can see the last two years on the product
revenue growth, if we go on Page 3 or Page 4? [Indiscernible] finance
statement here. Because you see, the product revenue growth is probably
like 40%, 50% in some quarter, but over 30% in the last two years.
So I do believe some kind of inventory is being held by certain
customers or some other partner or kind of service provider channel.
And we're also kind of changing the policy, service grace period policy
early this year, I think, in March or April. Which instead of give some
of the channel like one year, they can enable service, we tighten that
up to like 90 days, which can help in reduce the -- some inventory
level in certain partner there.
At the same time, we do announce the ISP side early this year, and
today is the first product available based on the new ASIC SP5 which
probably like four times, five times better performance and more
application being accelerated, and at the same time, the same cost. And
it's kind of -- I do believe certain partners, certain customer may be
also waiting for some of the new products leverages technology, so that
maybe also has certain kind of impact.
Keith Jensen
Yeah. Brad, it was a great question and kind of follow on with Ken
there. When I look at the win rates for, say, our top 3 competitors,
right, they are in the firewall market, I'm not really seeing a change
in the win rates, loss rates. They were quite consistent, maybe
improved in one of the three cases that -- of the names that we know.
I think that what -- what we don't know is how much is specific to us
was that we had deals teed up for the last couple of weeks of the
quarter that we're on a path to close and they did not close. So how --
the question comes is that something about the macro and the
enterprises that are pushing out spending a little bit? Or is it some
area that we need to reprove on in terms of how we go at our own
internal inspection and forecasting and look at the detailed deals,
right? We'll know more about that as time plays out.
Ken Xie
Yeah, the regional slowdown is more because of very strong growth when
years ago, almost double, and now it's going to slow down. The carrier
service provider is still not ramp up yet, so we do hope they will ramp
up soon.
Brad Zelnick
Thanks for the color, Ken. And just my follow-up, Keith. As we think
about pricing, which has been a tailwind across the whole market, I
think, given supply constraints over the last couple of years. Can you
give us any update of what the trends are now as supply eases? And
what's embedded in your your assumptions for your guide on billings for
this year and next?
Keith Jensen
Yeah. I think that what we look at -- go back our approach we've had
for many years when we introduced a new product, and you heard about
the 90G today. Our starting point is even though it has superior
functionality capacity throughput, et cetera, is we generally price
that along the lines of its predecessor.
I think one thing that we're seeing as we move into the second half of
this year, some opportunities to take, maybe some targeted pricing
actions around use cases. For example, maybe if you get really far down
the low end of the market where you're dealing with some low-cost
franchisee models, maybe we would take some opportunities there to
perhaps offer some incentives to our channel partners and such to
participate in that market.
So I think the margins are obviously very, very strong on the product
side, and we have that benefit there. So I do think it gives us the
opportunity to make certain investments in the second half of this
year, whether you want to call it price less or discounts or rebates or
incentives to the channel partners.
Brad Zelnick
Thank you, very helpful.
Operator
Thank you for your call. Our next question is from Eunji Song with
Morgan Stanley.
Eunji Song
Hi. Thank you, guys so much for taking my question today. In terms of
cancellation rates, could you guys give us any directional color on
backlog cancellation rates? And what's assumed in your guidance by
year-end? And I have a follow-up after.
Keith Jensen
Last quarter, I think cancellation maybe we said was high single
digits? This quarter, we say it's low, low double digits, right? And as
backlog continues to subside as Ken pointed out a moment ago, it's not
really going to make that much of a difference whether that
cancellation rate goes from low double digits to mid-teens or
something, or even 20.
Eunji Song
Got it. Thank you. And just as a follow-up, what percentage of revenue
came from SD-WAN and OT security this quarter?
Ken Xie
We see together over 25%, pretty similar to last few quarters, but also
growing pretty strong, 40% SD-WAN, 60% OT.
Peter Salkowski
We have over 25% of the bookings number. I don't think we've given a
revenue number for that.
Operator
Thank you. Our next question comes from Saket Kalia -- excuse me, from
Barclays.
Saket Kalia
Okay. Hey, guys. Thanks for taking my questions, here. Ken, maybe just
to double-click on the competitive question a little bit, but zero in
on one segment. I'm wondering how you're seeing SASE vendors in this
market? Meaning, do you feel like the -- maybe backing up. Keith, very
helpful comment just on how the competitive win rates trend versus the
other traditional network security providers. But when you look at
SASE, do you feel like the growing prevalence of SASE is impacting
firewall appliance decisions at all?
Ken Xie
I think it's a little bit different market. Somehow the service
provider, the traditional telecom service provider or the service
provider, we are a little bit behind in the last five to 10 years. So
that gave the SASE provided opportunity to offer the service. But I do
believe a lot of the telecom service provider, cloud provider, they
have a huge advantage on infrastructure and the cost advantage to offer
some additional security service, so which we're also working closely
with them.
And at the same time, we also invest some of our own kind
infrastructure because also, a lot of our additional service beyond
SASE like the SD-WAN, the other FortiGuard, [Indiscernible] and
FortiCare service also need some of the infrastructure, which we're
making more profit model, cost-efficient model. Compared to some other
SASE providers, they have to whether lease or whatever, which tend to
-- would like double, triple the cost compared to the similar service
owning the infrastructure.
But it's the new service offered by the SASE provider. We do see mid
sort of enterprise need, which we also started to invest more in this
area.
Saket Kalia
Got it. Got it. Keith, maybe for you for my follow-up. Very helpful
commentary just on the billings duration in the quarter. I think that
definitely helps bridge the gap with at least the guide on billings in
Q2. But maybe looking forward, how are you thinking about billings
duration for the second half of this year? And I don't know, is there a
way to kind of do the same exercise, like what would billings have been
if the duration would have been in line with your original plan?
Keith Jensen
I mean, the spreadsheet for the second part of that question Saket. So
I will come back ---
Saket Kalia
No, no problem. We can take it offline.
Keith Jensen
No, that's fine. I think there's been conversation over the last, say,
three or four quarters about would duration slow down. And we commented
that we had seen some slowdown in duration. Not 1 month a quarter, but
it would kind of bounce around a little bit.
The point I'm making is when you're measuring year-over-year growth, we
lost 1.5 points of duration, which works out to be about 4 or 5 points
growth. So when you're making the comparison on a growth basis, it
really is a factor there.
And then if you want to get in the SASE part of it, remember, that
product is not impacted by duration, only services are, so you get a
partial impact.
I think if you're looking forward, as I made the point, as we look at
Q3 and Q4, the duration assumption that, I would say, is in that pool
of things that I looked at what we saw in Q2 in terms of actual results
and how those -- some of those metrics and assumptions that go into the
guidance setting process differed from what I've been saying for the
prior few quarters and place a very heavy reliance on what I saw in Q2,
whether that deal's a push or whether a term or a bucket of other
things. So without going into specifics, I would probably answer that
question that way.
Saket Kalia
Very helpful.
Ken Xie
Yeah, some additional point of SASE is very -- especially a lot of
companies starting return to work, return to office. So we do see a lot
of like, call it, universal SASE, which is supporting both on-premise
in the office and also work from home because if you back in office,
forward all of office traffic to the part of SASE provided and the
process, then back to the office not make much sense.
And at the same time, we see a lot of leverage or SD-WAN leadership
there. We do see a lot of required the single vendor SASE. And also
some bigger company also, they try to do the call the private SASE
solution. So instead of process SASE traffic in the service provider
part, they want to own process in their own kind of datacenter
infrastructure, which also we do believe will be a big potential market
going forward.
Saket Kalia
Thanks, guys. Thank you.
Ken Xie
Thank you.
Operator
Thank you. Our next question comes from Shaul Eyal with TD Cowen. Your
line is open.
Shaul Eyal
Thank you for taking the question. Good afternoon. Keith or Ken, can
you maybe talk about the performance that you've seen with your
go-to-market as it relates to your top sellers? Was there anything
non-balance this quarter?
Keith Jensen
I'm not quite sure -- are you looking for the distribution of
salespeople hitting quota? Or -- I'm not sure I follow the question
you're try to get at, Shaul.
Shaul Eyal
So actually, I'm looking for your value-added resellers, your notable
ones, the biggest one, and whether performance was even or balanced or
not, during the quarter?
Keith Jensen
I don't have that data handy, to be honest with you.
Ken Xie
Yeah, we do see some release from exclusive network, which probably one
of biggest picture also. We also want their biggest distributor,
probably 30% business top on, but they're a little bit more ---
Keith Jensen
Sorry, resellers I'm sorry. I don't know. You're answering the right
question. [Indiscernible] distributors, yeah.
Ken Xie
Yeah, I think it's a similar common, as we are seeing.
Keith Jensen
Yeah. I don't think that -- of our business, if you will, shifted at
all significantly. We look at our top three and our top six
distributors, we're fairly concentrated in that regard. That mix
doesn't really change all that much, maybe point or 2 in the quarter.
That wasn't something that we saw that's just out there at us.
Ken Xie
Yeah. Also, even go back to the history also going forward, also pretty
similar kind of a forecast, I believe.
Keith Jensen
Yes.
Shaul Eyal
Thank you.
Operator
Thank you for your question. Our next question comes from Joseph Gallo
with Jefferies. Your line is open.
Joseph Gallo
Hey, guys. Thanks for the question. Given the breadth of your platform,
you have a better vantage point than most. When you talk to CISOs,
where is the relative health in the cyber budgets? And where are you
seeing the most resistance?
And then given your optimistic comments on '24, what lends confidence
that this is only a one to two quarter digestion period? Is there any
historical context to support that?
Keith Jensen
In terms of CISO spending, obviously, there's -- the things that were
getting media attention out there now, I suspect that we sit down with
a CISO that we talking about it. Whether that's SASE or something with
some of the AI technologies, what have you.
But I don't think that CISOs and CIOs get away from having to take care
of -- tending their knitting, if you will, with their infrastructure.
There are obviously to be new use cases for firewalls. Opportunities,
if you will. There's use cases still exists on-prem that need to be
secured. There's new cases in the cloud, the Edge, et cetera. I think
it's a very difficult career position to be at CISO right now with the
budgets and threats that are after them.
As it relates to 2024, I think whenever -- pardon me, 2024, we'll go
through our planning cycle more religiously as we do the second half of
the year. I think the point that Ken and I were making is really, as we
move back to a more normal buying pattern after we move through the
supply chain in the pandemic and so forth, that's what the industry has
been historically and we would have every expectation that we'd be able
to get back in that sweet spot, if you will.
And I would also note that as the -- it's not a static comparison. And
by that, I mean the compares get easier in every quarter as you go
through 2024.
Ken Xie
The CISO, we talk to this to have a certain shortage of people they can
leverage to supporting the work for home or hybrid work environment,
and so that's why they tend to a little bit more try to use in certain
service kind of approach.
On the other side, we do see the need to make sure that the new
infrastructure, whether supporting back to office or supporting like we
call it universal SASE versus the T&A [ph] environment, because there's
like so many tech service starting kind of this impact and process new
area like OT security. That's kind of -- but also certain security
budget, they also because some companies, they commit certain cloud
spending. Sometimes that is not commit spending for certain security,
we also see some of that case. So that's what's happening.
So that's where we also kind of keeping ahead and helping the situation
which is also -- most of the CISO fuel help supporting the operation is
a pretty big to help -- help them to solve the issue there. And also
leverage some kind of AI, some new technology and also kind of more
broadly deployed network security inside the infrastructure. It's also
supporting hybrid work environment. It's also quite a high priority for
them.
Joseph Gallo
Thanks. That's very helpful. And then, I guess, as we work through this
digestion period, how should we think about investments in hiring?
You've outperformed in the first half on profit, but your guide doesn't
necessarily reflect a continuation of that. Where should we think of
the incremental investments from here and the classic growth versus
profit debate as billings moderate? Thanks
Ken Xie
We're still hiring and -- but also, the high probably will be a little
bit behind on the top-line growth. Make sure we're keeping the --
improving the productivity efficiency. But also, we probably will also
try to enhance certain hygiene process, which we kind of not quite do
in the last two-three years during the pandemic, which certain low
performance. We probably need to be kind of more disciplined through --
to have certain performance review of kind of participant.
Keith Jensen
Yeah. I would use that to kind of come back to, I think, Shaul's
question and make a couple of points. I think that as Ken kind of
pointed out, we've had a lot of salespeople. We certainly have sales
capacity to deliver on the numbers. At the same time, I think we've
been very faithful to -- when we talk about 25% operating margin, and
you see us continually coming in above that. So we have the opportunity
there to invest more.
And on that note, I think that the conversations with the channel
partners, the distributors that we're having, I think they're much more
informative, detailed at the right levels now than they were two years
ago. There's a lot more cooperation information sharing with the
distributors.
And I think a byproduct of that is I think there's some opportunities
for us maybe to invest in our channel partners in a variety of
different ways as we go through this next 12 to -- probably six to 12
months.
Ken Xie
Yeah. I kind of keeping refer to the Page 10. The last 13 years, the
gross margin. So that's where we have the margin, and we've been GAAP
profit of the three years since IPO. So if we need to invest in the
growth, we definitely have the margin to do that. But on the other
side, we also want to keep a healthy, healthy model and take care both
on the growth and margin.
Joseph Gallo
Thank you.
Operator
Thank you. And our next question comes from Andrew Nowinski with Wells
Fargo. Mr. Nowiski, your line is open.
Andrew Nowinski
Thank you. I want to ask about the geographic demand trends. So you saw
-- I think you saw strength in international regions in Europe. I was
just wondering how sustainable do you think that demand is in those
regions? Or are they just maybe one to two quarters behind the U.S. in
terms of seeing the impact from the macro?
Keith Jensen
Yeah. I think that we have a competitive advantage when you look at
Europe and parts of the international emerging, where we are oftentimes
viewed as being the incumbent to have number one market share. So in an
environment in which maybe the IT budgets start to suffer more in
Europe than they do in the U.S., which is not what we're seeing
currently, right? Currently, we're seeing the IT budgets are lower in
the U.S. than they are in Europe based on some recent surveys.
I think we're better prepared to work our way through that in Europe
because of our dominant position in that market.
Andrew Nowinski
Okay. Got it. And then I think you talked about seeing strength in the
SMB segment, adding about 6,500 new logos. I guess I was wondering, as
it relates to your universal SASE solution, can you just talk about
maybe how you're competing against, if at all, against Microsoft's new
Entra solutions that are targeting that market?
Ken Xie
Yeah, we kind of more leverage our huge installation base and also the
technology, the product, which address the network security. Microsoft
definitely have some good customer base in the enterprise side. But on
the network security, which is addressed more beyond the sort of
enterprise, definitely, we have some advantage there. And also we're
not seeing Microsoft have any solution to address network security
area. So we do believe there's an opportunity for both companies.
Andrew Nowinski
Thank you.
Operator
Thank you. That concludes our question-and-answer session. I would now
like to turn the call back to Peter Salkowski for closing remarks.
Peter Salkowski
Thank you, Trace. I'd like to thank everyone for joining today's call.
Fortinet will be attending investor conferences hosted by Deutsche
Bank, Goldman Sachs, Oppenheimer, Rosenblat and Stifel during the third
quarter. Fireside chat webcast links will be posted in the Events and
Presentations section of Fortinet's Investor Relations website. If you
have any follow-up questions, please feel free to contact me. Have a
good rest of your day. Thank you.
Operator
This concludes today's conference call. Thank you for participating.
You may now disconnect.
