Fortinet (TICKER: FTNT) Fortinet Inc Ftnt Q1 2023 Earnings Call Transcript
Fortinet, Inc. (NASDAQ:FTNT) Q1 2023 Earnings Conference Call May 4,
2023 4:30 PM ET
Company Participants
Peter Salkowski - Senior Vice President of Finance and Investor
Relations
Ken Xie - Founder, Chairman of the Board, and Chief Executive Officer
Keith Jensen - Chief Financial Officer
Conference Call Participants
Brian Essex - JP Morgan
Gabriela Borges - Goldman Sachs
Fatima Boolani - Citibank
Saket Kalia - Barclays
Shaul Eyal - TD Cowen
Rob Owens - Piper Sandler
Adam Borg - Stifel
Ittai Kidron - Oppenheimer
Angie Song - Morgan Stanley
Tal Liani - Bank of America
Andrew Nowinski - Wells Fargo
Shrenik Kothari - Baird
Operator
Good day and thank you for standing by. Welcome to the Fortinet's First
Quarter 2023 Earnings Announcement Conference Call. At this time, all
participants are in a listen-only mode. After the speakers'
presentation, there will be a question-and-answer session. [Operator
Instructions] Pleased be advised that today's conference is being
recorded.
I would now like to hand the conference over to Peter Salkowski. Go
ahead.
Peter Salkowski
Thank you, Chris. Good afternoon, everyone. This is Peter Salkowski,
Senior Vice President of Finance and Investor Relations at Fortinet.
I'm pleased to welcome everyone to our call to discuss Fortinet's
financial results for the first quarter of 2023.
Speakers on today's call are Ken Xie, Fortinet's Founder, Chairman and
CEO; and Keith Jensen, our Chief Financial Officer. This is a live call
that will be available for replay via webcast on our Investor Relations
website. Ken will begin the call today by providing a high-level
perspective on our business. Keith will then review our financial and
operating results for the first quarter of 2023 before providing
guidance for the second quarter of 2023 and updating the full-year.
We'll then open the call for questions.
During the Q&A session, we do ask that you please limit yourself to one
question and one followup question to allow others to participate.
Before we begin, I'd like to remind everyone that on today's call, we
will be making forward-looking statements, and these forward-looking
statements are subject to risks and uncertainties, which could cause
actual results to differ materially from those projected. Please refer
to our SEC filings, in particular, the risk factors in our most recent
Form 10-K and Form 10-Q for more information. All forward-looking
statements reflect our opinions only as of the date of this
presentation, and we undertake no obligation and specifically disclaim
any obligation to update forward-looking statements.
Also, all references to financial metrics that we make today are
non-GAAP unless stated otherwise. Our GAAP results and GAAP to non-GAAP
reconciliations are located in the earnings press release and in the
presentation that accompany today's remarks, both of which are posted
on the Investor Relations website. Ken and Keith's prepared remarks for
today's earnings call will be posted on the quarterly earnings section
of our Investor Relations website immediately following today's call.
Lastly, all references to growth are on a year-over-year basis unless
noted otherwise.
I'll now turn the call over to Ken.
Ken Xie
Thanks, Peter, and thank you to everyone for joining today's call to
review our outstanding first quarter 2023 results. For the first
quarter, revenue growth was 32% due to strong growth in both product
and service revenue. With 35% product revenue growth, we continue to
gain market share while being a leading product revenue company in the
cyber security industry. This strong product revenue growth will help
drive future service revenue growth.
Quarterly service revenue grew over 30% for the first time in six
years. We believe we have a significant opportunity to upsell
value-added security services to our large installed base. In the first
quarter, SD-WAN and OT bookings together continued to account for over
25% of total bookings, and our goal is to become the 1 in Network
firewall, Secure SD-WAN, and OT security markets over the next couple
of years.
Fortinet is leading the trend of network and security convergence and
cyber security consolidation. Gartner expects that by the year 2030 the
secure networking market will be larger than traditional networking.
Traditional networking lacks awareness and control of content,
applications, users, devices, and location and is still using the same
network protocol that was developed 50 years ago.
Fortinet's secure networking solution has expanded from Next Generation
Firewalls to SD-WAN, SD-Branch, 5G, internal segmentation, ZTNA and
Universal SASE, and we believe, the secure networking market can
achieve double-digit growth annually for the foreseeable future.
In today's environment, organizations are looking to consolidate their
multiple security vendors and functions that are deployed across their
expanding attack surface to lower their TCO and management costs while
improving visibility and automating real time threat detection and
response.
Fortinet's latest release of FortiOS 7.4 together with the FortiSP5
ASIC leads the industry with better integration and automation as well
as faster acceleration while lowering total cost ownership. FortiOS
enables organizations to deploy the Fortinet Security Fabric to every
edge, allowing security to dynamically scale and adapt as the network
evolves.
Last month, we announced Universal SASE, which supports hybrid
infrastructure and enables the same networking and security features
that are available in our appliances to be delivered as-a-service, all
within a single console. Many of our service provider partners are
collaborating with us on this offering. Also, we announced enhancements
to several of our Fortinet Security Fabric solutions, including
endpoint security, cloud security, SoC, and SOAR.
As networking and security continue to converge and customers looking
to consolidate vendors and point products, we believe we are well
positioned to achieve our 2025 billings target of $10 billion while
generating an annual non-GAAP operating margin of at least 25% for each
of the next three years.
Before turning the call over to Keith, I would like to thank our
employees, customers, partners, and suppliers worldwide for their
continued support and hard work. Keith?
Keith Jensen
Thank you, Ken, and good afternoon everyone. Let's start with the key
highlights from our strong first quarter performance. Our strong first
quarter results reflect a continued demand for our broad portfolio of
cybersecurity and networking solutions and the demand for consolidation
and convergence that is delivered by our integrated, single platform
strategy. Total revenue growth of 32% was led by strong product revenue
growth and service revenue growth accelerating to over 30%.
Billings increased 30%, our eighth consecutive quarter of at least 30%
billings growth. Secure SD-WAN and OT bookings once again accounted for
over 25% of total bookings. Our strong top-line results reflect
continued customer demand across both Core and Enhanced Platform
Technologies, and highlights the diversification of our business model
by solutions, geographies, customer segments, and industry verticals.
We continued to deliver balanced growth and profitability with better
than industry average top-line growth and strong profitability despite
the continued economic uncertainty.
The first quarter operating margin of 26.5% represents the highest
first quarter operating margin in our 14-year history as a publicly
traded company. Free cash flow was $647 million, representing a margin
of 51%, up 23 percentage points. Both the quarterly free cash flow and
free cash flow margin are Fortinet post-IPO records.
Last month we hosted nearly 3,000 customers and partners at our very
successful Accelerate Conference and I'd like to recap three key
themes: one the expanding firewall deployments environment; two,
convergence; and three, consolidation.
So starting first, today's rapidly evolving threat landscape and
connectivity demands a comprehensive approach to firewalls and network
security, including a combination of hardware, virtualized software,
and security services. In fact, Gartner anticipates that by 2026, more
than 60 percent of organizations will have more than one type of
firewall deployment, which will prompt adoption of hybrid mesh
firewalls. Fortinet is well-positioned to capitalize on this expansion
of firewall deployments and form factors as we have been delivering
hybrid mesh firewalls for years on a single operating system.
Second, the company was founded over 20 years ago on the belief that
the convergence of security and networking will become an industry
standard. Gartner shares this belief noting they expect the size of the
secure networking market to overtake the traditional networking market
by 2030. We believe secure networking at scale works most effectively
on ASIC technologies.
Since its inception Fortinet has been developing proprietary ASIC
technologies to build application-specific solutions to support
convergence as traditional CPU-based solutions are less efficient at
supporting both networking and security.
Third, vendor and product functionality consolidation strategies
continue to become more commonplace. Looking to Gartner here again,
they note 75% of organizations are pursuing a cybersecurity vendor
consolidation strategy in 2022, up from 29% in 2020. Our integrated
FortiOS platform allows customers to converge networking functionality
with security capabilities, while consolidating cybersecurity products
and functionality. With FortiASIC's significant computing power
advantage, FortiOS can consolidate more security functions and
solutions while maintaining our performance and cost advantage.
Specifically, FortiOS supports many security applications, including
network firewall, SD-WAN, SASE, 5G, WiFi security, ZTNA, VPN, and SSL
with a variety of use cases for each security application. For example,
firewall use cases include data center, branches, edges, virtual, cloud
native, micro-segmentation, both East/West and North/South and
firewall-as-a-service. Our convergence and consolidation strategy
provides security across our customers' entire digital infrastructure,
while lowering their operating costs.
Now let's now take a closer look at the first quarter. Billings grew
30% to $1.5 billion, driven by Enhanced Platform Technology solutions.
In terms of industry verticals, government and financial services top
the list as a percentage of total billings, with financial services up
over 40%. Construction, media, and utilities were all up at least 50%.
Billings growth benefited from a better-than-expected backlog
contribution. While the backlog cancellation rate increased
quarter-over-quarter, it was lower than we had forecasted in our model.
We continue to believe there is an elevated cancellation risk in future
periods for networking equipment backlog. Bookings grew double digits
in the quarter, off a challenging comparison of 50% growth in the first
quarter of last year. We continue to see success with our strategy to
expand further into the large enterprise segment with the number of
deals over $1 million increasing 38% to 124 deals and billings on these
deals increasing 50%.
One of these deals was an 8-figure expansion and upsell opportunity at
a Fortune 50 retailer. The retailer was looking to replace their
firewall point solutions with a holistic cybersecurity solution. After
purchasing FortiManager and FortiAnalyzer in the fourth quarter of last
year, this customer selected FortiGate VMs after a very competitive
process for their 2,000 store locations as part of our new FortiFlex
program. FortiFlex is a new points-based consumption program supporting
hybrid mesh firewall deployments as well as a variety of other security
solutions. The customer selected Fortinet due to the substantial value
offered by our unified platform and their significant technical
requirements.
In the first quarter, we added approximately 6,100 new logos -
reflecting the support of our channel partners through their
investments and the investments we've made in them.
Average contract term was flat year-over-year at 27 months and down 1
month quarter-over-quarter.
Turning now to revenue, total revenue grew 32% to $1.26 billion, driven
by strong demand for Core and Enhanced Platform Technologies,
increasing 23% and 50%, respectively. Product revenue of $501 million
increased 35%, despite the very difficult comparison to last year's
first quarter at 54% with its very strong contribution from
acquisitions. Product revenue growth was driven by strong growth in
Enhanced Platform Technologies, improving supply chain dynamics, and
our earlier pricing actions.
Service revenue was up over 30% to $762 million, the highest growth
rate in services since 2016. The average number of days between when a
customer purchases and subsequently activates a security service
contract declined slightly sequentially and remained elevated on a
year-over-year basis. Service revenue growth was closely aligned with
our short-term deferred revenue growth rate in recent periods.
Short-term deferred revenue growth was over 30% for the fourth
consecutive quarter.
Total gross margin of 76.3% was up 190 basis points including a 440
basis point increase in product gross margin to 61.8%. Product gross
margins benefited from earlier pricing actions, improved discounting,
and easing cost pressures. Service gross margin of 85.9% ticked up 70
basis points as price increases offset increased investments in data
centers and Points of Presence, or PoPs.
Operating margin of 26.5% was up 450 basis points due to the strong
gross margin performance, a foreign exchange benefit, and revenue
growth that was 10 points higher than our 22% headcount growth. As
previously noted, 26.5% is our highest ever first quarter operating
margin as a public company.
Looking to the Statement of Cash Flows summarized on Slides 7 and 8,
free cash flow was a quarterly Fortinet record at $647 million and
benefited from elevated receivables in the fourth quarter of last year
and the subsequent cash collections, as well as the record-setting
operating margin, and the timing of CapEx projects.
Adjusted free cash flow, which excludes the real estate investments,
was $662 million, representing a 52% adjusted free cash flow margin and
our highest margin since our 2009 IPO. We have come to expect some
quarterly variances in our free cash flow results with the first
quarter often stronger due to the seasonally stronger fourth quarter
billings.
Capital expenditures were $30 million, including $15 million of real
estate investments. This was lower than expected due to the timing of
real estate activities. Cash taxes were $21 million. The Board
increased the Company's share repurchase authorization by $1 billion,
and the total available share buyback authorization is now
approximately $1.5 billion for repurchases through February 2024.
Looking forward, we are excited about the growth drivers that we have
discussed previously as well as our new single-vendor Universal SASE
offering. Our Universal SASE offering delivers a comprehensive solution
that extends the convergence of networking and security from the edge
to remote users while helping teams drive operational efficiency and
reducing complexity and costs by consolidating vendors. In fact,
Gartner predicts that by 2025, one-third of new SASE deployments will
be based on a single-vendor SASE offering, up from 10% in 2022.
As we bring Universal SASE to market, we expect to make various
investments including increasing our PoPs. Our guidance reflects the
impact of these investments to both our gross margin and capital
expenditure estimates.
Moving to guidance, I'd like to review our outlook for the second
quarter and full year summarized on Slides 10 and 11, which is subject
to the disclaimers regarding forward-looking information that Peter
provided at the beginning of the call. For the second quarter, we
expect billings in the range of $1 billion 560 million to $1 billion
600 million, which at the midpoint represents growth of 21%, revenue in
the range of $1 billion 280 million to $1 billion $320 million, which
at the midpoint represents growth of 26%.
Non-GAAP gross margin of 75.5% to 76.5%, non-GAAP operating margin of
24.5% to 25.5%, non-GAAP earnings per share of $0.33 to $0.35, which
assumes a share count of between 790 million and 800 million, capital
expenditures of $80 million to $110 million, a non-GAAP tax rate of
17%, cash taxes of $35 million, which is lower than our prior
expectation as the deadline for certain tax payments has been extended
to the fourth quarter.
The second quarter guidance assumes backlog decreases during the
quarter. For the full year, we expect billings in the range of $6
billion 750 million to $6 billion 810 million, which at the midpoint
represents growth of 21%. This guidance assumes a low-single digit
impact on billings growth from backlog.
Revenue in the range of $5 billion 425 million to $5 billion 485
million, which at the midpoint represents growth of 23.5%, service
revenue in the range of $3 billion $370 million to $3 billion $400
million, which at the midpoint represents growth of 28%. The service
revenue guidance implies product revenue growth of 16%. Non-GAAP gross
margin of 75% to 76%, non-GAAP operating margin of 25% to 26%, non-GAAP
earnings per share of $1.44 to $1.48, which assumes a share count of
between 795 and 805 million, Capital expenditures of $400 million to
$450 million due to the continued cloud, data center, and facilities
investments. Non-GAAP tax rate of 17%, cash taxes of $390 million with
approximately $300 million in the fourth quarter. The full year
estimates assume backlog returns to historical levels later this year.
As we wrap up the prepared remarks, maybe one additional observation.
Over many years the Fortinet team and its partners have offered a very
solid and consistent level of execution across a wide range of economic
cycles and other challenges. Like many others, we see a level of
economic uncertainty in front of us and we look forward to this
possible challenge in delivering on our goals.
I'll now hand the call back over to Peter to begin the Q&A session.
Peter Salkowski
Thank you. As a reminder, during the Q&A session we ask that you please
limit yourself to one question and one followup question to allow
others to participate. Chris, please open the call for questions.
Question-and-Answer Session
Operator
Thank you. [Operator Instructions] Our first question comes from Brian
Essex from JP Morgan. Your line is open.
Brian Essex
Hi, good afternoon. Thank you for taking the question and congrats on a
nice quarter particularly in a tough macro. Maybe Keith for you, nice
acceleration in services revenue this quarter, and I know Ken talked
about more effectively selling or selling value added services, secure
services into your install base. How much was due to that better attach
rate of secure services versus changes in registration policy or
pricing increases in the quarter?
Keith Jensen
Yes, when we, great question Brian and I think when we peeled back the
engine looked back that we saw in FortiGuard, which was the security
services part of the business and you'll see this in our SEC filings
next week, growth was 35% for FortiGuard. So we started looking more
deeply at that and to Ken's point, what we saw there were areas like
SaaS products and offerings that are attached to existing customers.
Certain cloud offerings, what we call Pay-As-You-Go if you will, were
attached to it as well. And I would describe those as being a
significant driver to the growth. I think the price benefits would
probably take the number two slot and then the number three slot would
be some changes in the registration behavior.
By that I mean, the customer did register a little bit faster in the
first quarter, but that lag or that registration policy change that we
implemented in the first quarter, I would specifically call out is not
really having an impact in the first quarter, nor did we really expect
one. So kind of in order, I think it was selling into the install base
price increases and then some light improvements in the registration
behavior.
Ken Xie
Yes, also with the new FortiOS 7.4 that started launching, we started
to have a more function. We can also enable much more new service going
forward for both the current customer installation base and also for
new customers.
Brian Essex
Got it. That's helpful. Maybe as a follow up piece, I think you
commented on lower than expected cancellation rate. I know the question
will be asked, impact on billings from backlog training and what some
of your assumptions are, particularly given what you see in the macro?
I know you talked about you expect to be at normalized rates for
backlog by the end of the year, but maybe if you could contextualize or
quantify that to the extent that you're able to?
Keith Jensen
Yes, I think in the guidance particularly as we look at the full year,
it's kind of difficult to figure out exactly which quarter some of that
backlog is going to end up in or be canceled. But for the full year, I
think we talked about low single digit growth that would be coming from
the backlog. I do think that the risk to cancellations increases as the
year progresses, and by that I mean if a customer has only been in
backlog for a week or a month or something like that, there seems
somewhat less probability that they're going to cancel. But the longer
it takes to deliver on that backlog, I think the cancellation risk
continues to increase.
Ken Xie
Also a point is very, you mentioned go back normal end of the year, we
see later this year. It could be middle, could be towards the end, but
in Q1 I'd say the operation team did a great job to reduce the backlog,
which is also helping secure more customer and unload some cancellation
rate.
Brian Essex
Got it. Very helpful. Thank you both very much.
Operator
Thank you. One moment for the next question. This question comes from
the line of Gabriela Borges with Goldman Sachs. Your line is open.
Gabriela Borges
Good afternoon. Thank you. I have one for Ken or for Keith, it's a
followup question on forecasting, which is, we've heard so much noise
in the industry around supply chain and COVID catalyst product cycles.
How do you all think about true demand and potentially planner and the
risk of demand going faster than expected, given you've had a very
strong couple of years? Thank you.
Ken Xie
I think probably some of them will refer to the traditional network
security, secure some enterprise, deployment enterprise, but we do see
that our solution has a much broader use case and also expand much
bigger market opportunities than the traditional enterprise firewall.
And also the IT/OT is also see one of our strong growth, continue to
helping drive both the new customer and also expanding the current
existing customer.
Also in the ICE and B [ph] space is a relatively greenfield. We also
see pretty healthy faster growth probably even faster than the
traditional enterprise, which is more replacement. I think all this I
see contributing to pretty healthy, I keep saying double digit growth
in the future for the whole security space.
Gabriela Borges
Yes, that, that makes sense. Thank you. And Ken the followup is for
you, which is, as you start to execute more on the convergence of
selling into the networking budget or the convergence of networking
plus security, when you look at the classic networking competitors, how
do you think about the barrier or the limitation for classic networking
vendors to get more into security and become more competitive in the
convergence over time?
Ken Xie
I would say from the quality architecture it's very different because
security needs much more complete power and to handle the lot of
unstructured data, which the traditional networking company, probably
more based on some structured data handle, some fixed mix protocol and
much less company power needed to process data compared with the
network security. So that's where, and also we would have to implement
the function and new function come up every year in the software first
and then keep enhancing, improving performance leverage ASIC and that's
also, we don't see networking company doing some of that.
They probably maybe bit slow on where to come up the new function for
the security space, all kind of have a different architecture to really
supporting the secure computing needed for now security. So that's --
so far, have not seen the traditional networking company really come
close. May be they did some acquisition, but so far I don't see they
really come up too much since -- to meet a new demand from customer
both on the function and also on the service, on the infrastructure
change.
Gabriela Borges
Thanks for the detail. Congrats on the quarter.
Ken Xie
Thank you.
Operator
Thank you. One moment for the next question. The next question comes
from the line of Fatima Boolani of Citi. Your line is open.
Fatima Boolani
Thank you. Good afternoon. I appreciate you taking my questions. Ken
just a technology vision question for you. You are very, and the team
is very bullish on the SASE opportunity that was very apparent at the
Accelerate conference as well. But I'm curious as to why you're taking
the effort to build out data centers and points of presence to deliver
your universal SASE strategy versus maybe some of your peers and
competitors who are maybe relying on third party providers and
hyperscalers? And then I have a quick follow up, please.
Ken Xie
Yes. First of all, SASE kind of a vision is little bit different than
some of competitors. We do believe need to be universal, need to be
more broadly deployed and also more leveraged, a lot of service
provider infrastructure. It's kind of a hybrid environment inside of a
cloud only SASE solution. And we do keep on expanding some of our path
because there's a, definitely, there's some user like whether depend on
working from home as a mother or SASE to secure some of their traffic
here. But on other side, there's a huge base of customer need to using
SASE, our kind of service model, leverage both service provider out
their current infrastructure and even onsite appliance. And so that's
where in certain point we also see our FortiSwitch and FortiAP are kind
of have a agent to helping for the traffic for the Forti
[indiscernible] to process all this SASE traffic there.
So that's where, that's the reason we kind of put SASE in a single OS,
both on the networking side of function like [indiscernible] brand
strategy and other plus the security like a CASB DLP, [indiscernible]
service, all these things. So that's where we have a more integrated,
more broadly distributed and leverage whatever the hyper infrastructure
size solution there. That's also the reason we continue to build some
other PoP. It's a little bit different than some other leverage certain
cloud provider because we do see the cloud provider potentially also
can be the service provider to offer SASE and also from the
[indiscernible] I point of view even have a little bit more investment
from the beginning to build on PoP our self, but long-term will be more
profit model, so we have a better margin so that, so we will take some
time to make sure we build a healthy ecosystem, both with our partner
and also with the investment for long-term benefit.
Fatima Boolani
I appreciate that detail, Ken. Keith, just quickly for you, kind of a
tactical question on the billings outlook. You're raising the full year
by less than half of the beat and raised when I think about the first
half. And so maybe from a bottom up perspective, can you walk us
through what sort of underpinning that conservatism? I can appreciate
the macro is jittery, but if you can kind of give us some more tangible
considerations you're thinking about in terms of a bottom up
perspective on getting to that billing guide for this whole year? Thank
you.
Keith Jensen
Yes. I would say one just kind of as a general thought, I think that
raising it to some extent I think probably gives you a little bit of a
message that we feel good about our strategy and the execution that
level that we can bring to the market. But more specifically and more
tactically as we look through the second half of the year, there's
probably a little more rigor and effort, if you will, in trying to look
at what we see coming in the second half of the year. And I would give
you that probably the two headlines that we're looking at. One is we're
still very, very pleased with the pipeline. The pipeline continues to
be well above anything that we're talking about, growth rates for the
company for the full year.
But I think the nuance that and maybe it's not even a nuance really
that's coming into play now it is more about close rates. It's not just
as simple as taking your pipeline and assuming you're going to have
close rates that were at the same level they were in prior periods, and
that's when we use the term close rates, not a suggestion that deals
are getting lost, but this continual cycle that we seem to be in, where
some of the larger enterprise deals in particular are taking longer,
they're pushing out a lot of pushes. It's not that there's been an
increase in losses, but the continual push. And so with that in mind, I
think a fair amount of attention of looking at the full year guidance
on what we really think our close rates may be for the second half of
this year.
Fatima Boolani
Thank you.
Operator
Thank you. One moment for the next question. This question comes from
the line of Saket Kalia of Barclays. Your line is open.
Saket Kalia
Okay, great. Hey, good afternoon everyone. Thanks for taking my
questions here. Ken, maybe just to start with you, great to see
Fortinet sales of the whole breadth of the platform, particularly
within the enterprise. Could you just maybe talk about anything that
you can do to make it easier for customers to consolidate spending with
Fortinet? Whether that's an enterprise license agreement or any other
thing that sort of makes it easier to combine, consolidate those
vendors, which was a theme I think was talked about earlier?
Ken Xie
Yes we definitely see some healthy growth of enterprise agreement. And
also we're working closely with our channel partner with our service
provider also leverage their connection, their resource to build a
healthy ecosystem to grow together. But I also see from enterprise
level, they also see the benefit of consolidation, definitely. And also
not just consolidate some of security product, but also on the expanded
infrastructure go beyond the traditional network security. So that's
also, we see pretty healthy growth like a cure, and we do see that we
could enhanced technology side also has pretty healthy growth. Yes, the
sales force also, you can see the number of 1 million deal both on the
number and also on the dollar wise has a pretty healthy growth continue
to accelerate and grow beyond the total building growths. So that's,
that's a pretty healthy trend we see going forward to helping customer
consolidate.
Keith Jensen
Yes. And Saket, maybe just, this is Keith, just to go along a level
deeper on what Ken is talking about there, and I'll give you maybe four
quick examples. So yes, enterprise agreement is something that we've
been doing now for probably a couple years. We track those in some ways
as a different line of business in terms of the growth rates and
particularly as we've moved into the enterprise, I think it's been very
important to be there and we've been very successful with it.
I think another illustration of trying to make it easier for customers
was the example of the large retailer we gave in the call today. And we
talked about the points program, right? Which is an easier way, I
think, sometimes for them to, to get on board and consume more of the
products. And I think also then when we sell, making sure that we're,
our salespeople are well trained on the value proposition that we're
offering, not just on the cost of the appliance or the throughput or
the performance, but also what it means to the customers management
costs and overhead costs as well. And so I think those types of things
are all going into play here to support what Ken is talking about,
about making it easier for customers to consume more products.
Saket Kalia
Got it. That's super helpful. Keith, maybe for my followup for you,
great to see that 30% growth and acceleration in services revenue.
Maybe the question is, how do you think about what portion of your
existing subscription base hasn't seen that cumulative impact of the
price increases you've done yet. Right? Like clearly the price
increases on product have been fully baked, but how much of the base,
or maybe how long will it take for the subscription base to fully
realize that pricing as well?
Keith Jensen
Yes, great question and I think it didn't really look at the numbers
closely this quarter we did last quarter. A couple things to keep in
mind, the average contract term, call it 27 months, if all the
contracts are 27 months, you could do that math, if they're not, some
are one and some are three year contracts in terms of the renewals that
are coming through. So, pardon me, one in five year contracts. Sorry,
Peter. Thank you for that. So it does have a long tail and again, I'll
refer you back to how many quarters or how a few years that we talked
about seeing the uplift that came when we converted to 24 x 7 support
from 8 x 5 that was something that continued to provide a benefit for
several years. I think the tail gets smaller obviously as you go
further out. I think the majority of what's -- of the existing
contracts more than 50% are under the new pricing.
Saket Kalia
Very helpful. Thanks guys.
Operator
And thank you. One moment for the next question. This next question
comes from the line of Shaul Eyal of TD Cowen. Your line is open.
Shaul Eyal
Thank you. Good afternoon. Congrats on results and guidance in tough
macro. Keith maybe starting with you, can you comment, can you provide
us with some color about the financial vertical performance this
quarter?
Keith Jensen
Yes, it is well, financial services have always been one of our, I like
to say, always been for a long time. They were in the top three and it
can be a bit future famine there with some very large deals in the
quarter. But I don't think there was anything that was -- it was number
two in this particular quarter. Thank you, Peter. I don't think there
were any really large deals that drove that number. I think it was, we
saw growth and success not only in the U.S., but also internationally,
particularly in Europe. And so I think it was a strong quarter for us
in that area.
Shaul Eyal
Got it, got it. From a product mix perspective, so the entry level
performed the best versus the high end. Is that just a mix or a macro
reflection? And, and also did you have any eight digit wins this
quarter?
Keith Jensen
So we talked about it, yes, we did.
Shaul Eyal
Okay.
Keith Jensen
I think we talked about one in the script just a moment ago and I think
we commented that was an eight figure deal, if I'm not mistaken, right,
without giving a specific number. Yes and I don't recall if there was a
second eight figure deal if there was a second.
Ken Xie
Yes. Also our SMB [ph] had a pretty healthy growth. Like I said, the
SMB is a more greenfield for the network security. We do see more and
more SMB need and network security to protect their business,
especially comes from some other ransomware attack. On enterprise
because it's a kind of more replacement and also a lot of enterprise
kind of maybe the bigger [indiscernible] how we're more dependent on
the service. So that impacts some of the high end. And also the other
benefit for some of the low and middle range is really most I would say
most IC one and some of the OT deployment are maybe towards the low
end, middle range.
Shaul Eyal
Got it. Thank you. I appreciate it. Well done.
Ken Xie
Thank you.
Operator
And thank you. One moment for the next question. This question comes
from Rob Owens of Piper Sandler. Your line is open.
Rob Owens
Thank you very much and good afternoon. Thanks for taking my question.
I want to start around OpEx or the correlated operating margin and a
very strong first quarter here, I think you mentioned it was the
strongest Q1 that you've had since you're public. If I go back through
results since you've been public, Q1 has never really been the high
watermark from an operating margin standpoint. So walk me through your
thought process as the rest of this year plays out was there some
aberration in Q1 that really helped drive that or just a lot of
conservatism as we look ahead?
Keith Jensen
Yes, I think that we called out three things and maybe focusing on two;
one, we had a very strong gross margin in the quarter and I'll
elaborate on that in a moment. And then also FX, continues to provide a
tailwind. More commentary about the gross margin, particularly the
product gross margin as we move through, the supply chain challenges
and then into inflation, et cetera. Over the last couple of years, I
think we've talked publicly that our goal was to try and keep the
product gross margin around 61% or so.
The fourth quarter came in, obviously very low. We did not anticipate
that we'd be able to time our price increases and the cost increases
perfectly. So they went through the income statement in the same
quarter, so to speak. And with that, I think you saw a little bit of
pressure in the fourth quarter and then you saw it kind of revert in
the first quarter.
I think longer-term, we also look at product gross margin as an
opportunity sometimes for us to continue to invest in growth. And I
think we saw the first quarter gross margin, certainly well above that
band that I just talked about. And with that in mind, and as we start
to see some of the costs moving out of the equation, and we introduce
new products, I think we'll be looking at that in terms of is there an
opportunity there to make certain investments in growth while
maintaining the margin commitments that we've talked about.
Rob Owens
Great. And then as a followup, I did want to touch on the OT business
and the strength you're seeing there? Can you talk a little bit from a
go-to-market standpoint and some of the channel programs, because it
does seem like there's some new large channel partners out there that
are very excited about the opportunities? Thanks.
Keith Jensen
Yes, I think OT, we do look at, I mean, you're always trying to
organize your sales force around verticals, geographies, or what have
you. And I think when we started to see the opportunity in OT several
years ago, Patrice and Ken made a decision to start separating that out
and having really a separate sales function and some people that
specialize in that. I do think that we probably got some first mover
advantages by doing that, particularly as we look at Europe and then
quickly followed thereafter by the U.S. And yes, there are some large
names that are in that space that are providing technology, not
security technology, but technologies in the OT space that have been
very receptive, if you will, to conversations and opportunities to meet
with us.
Operator
Thank you very much. One moment for our next question. The next
question comes from Adam Borg of Stifel. Your line is open.
Adam Borg
Awesome. Thanks so much for taking the questions. Just for Ken or
Keith, obviously it's great to see the strong collections and the
record free cash flow. And you also talked about contract terms being
consistent year-on-year, and I was just curious though, just given the
tougher macro, are you seeing any pushback by customers around
willingness to pay upfront? And then I have a follow up.
Keith Jensen
Yes. Well, first of all, I want to revel in the $600 million of free
cash flow, which I've been doing it for some of more quarters, but I'm
trying to let people know that a lot of the things fell our way in the
quarter. There's always, the conversation in part of the sales cycle,
if you will, the customers got a one-year, three-year, five-year deal.
And certainly in a rising -- in an environment where interest rates
have gone up, I think there's a lot more, many more conversations that
exist, around payment terms and things like that.
I do believe that, just as we just talked about in the second quarter
of 2020 when COVID hit, we have a very strong balance sheet. We
obviously have very strong margins, and it's appropriate for us to look
at that, to that as opportunities to leverage our balance sheet and
sometimes that may be in the form of extended payment terms or what
have you, and our income statement in the form of, how we want to go
about discounting and supporting growth.
So I think that again, the strength that we've had, we have the ability
to do those things. If the question is around what are we seeing from
some of the enterprise customers, and Ken is seeing a lot of this as
well, do we see deals that go from five years to three years? Sure. Is
it more than we've seen in the past? I'd kind of look back at the
contract term data point that we gave and say maybe, but not a lot kind
of a thing. And on payment terms, the channel has always offered a
financing function. I think they prefer to provide the financing
function and then I think we provide support to the financing function
to the channel by making capital available to them through payment
terms.
Adam Borg
That's really helpful. And maybe just as a quick followup, head count
was up a little bit over 600 people, quarter-over-quarter up over 21.5%
year-on-year. Just curious how we're thinking about headcount growth
either in 2Q or later this year, again, just given the macro? Thanks
again.
Ken Xie
Yes, we are, overall we look at both headcount and headcount cost,
probably the same pace, company grow the top line, and also try to, at
the same time try to improve in some efficiency there. So we're now
looking for headcount growth above the top line, even with few, there's
a few some question in the area. We also need to do some more
investment, on time investment. But companies so far, we feel we have a
pretty healthy finance model and this also could be the opportunity to
also gain in some market share.
Adam Borg
Great. Thanks again.
Ken Xie
Thank you.
Operator
Thank you. [Operator Instructions] This question comes from Ittai
Kidron from Oppenheimer and Company. Your line is open.
Ittai Kidron
Thanks guys, and nice results. My first question I guess is on the U.S.
enterprise, so not U.S. in general, but just the enterprise vertical,
clearly one of the most important growth opportunities for you
long-term. Can you talk about progress over there, win rates
displacements, and is the macro making things easier or more difficult
for you specifically in the U.S.?
Ken Xie
First we continue to invest in the U.S. enterprise. We also see it's a
huge growth potential for us because we have relatively small market
share and with all the strong product technology we have. On the other
side, the big environment definitely slowed down some of the enterprise
making certain decisions whether to refresh or something like that. But
on the other side our solution has a better lower total cost ownership
and also can expand beyond the traditional network security and also
helping customers to consolidate. So I think all this combined
together, we do see the U.S. enterprise definitely is a strong grow
area for us.
Ittai Kidron
Okay, thanks. And then maybe followup on the competitive side and Ken,
maybe you can talk about what have you seen out of your competitors in
the U.S. and kind of abnormal activity from discounting or otherwise?
Ken Xie
I think during the slowdown of some of the big environment, definitely
the competitors starting do more aggressive whether on some discount or
offer some free for some turn of the free some percentage of free
service. But from all angle, we see we have much better product
position, much broad like infrastructure coverage and better service,
and also both on the performance angle. The product definitely has
performed much better for the same function, same cost, and same time.
The cost service also has much more value and costs lower than
competitors. So for us, we have not experienced like price pressure or
discount pressure. It is more about how we can increase the coverage,
increase the lease and pipeline, and also to meet the customer need in
this big environment change.
Keith Jensen
Yes, I would think that with, when Ken talks about the figures is
fantastic. I think keep in mind, we don't, we have a very, as we kind
of talked about prepared market, a very diverse customer base, if you
will, between being international, between being very large, mid,
small, and MSSPs, et cetera. So I don't want put a policy in place that
covers every geography and it covers every customer size. And I think
what you're really talking about here is something that for us
represents 15% of our business, maybe just a little bit less. And
because it's at that size, it's something that we can really more, I
think, target our responses to as we get deeper into the selling
function as opposed to some broad announcement that we're going to give
away services for two years or something like that.
Ittai Kidron
Very good. Thank you.
Operator
Thank you. One moment for the next question. This question comes to the
line of Angie Song with Morgan Stanley. Your line is open.
Angie Song
Hi, thank you guys so much for taking my question. I'm on for Hamza
Fodderwala of Morgan Stanley. So could you just share a little bit more
about your current interest around the SASE or current customer
interest around the SASE product and what are some of the responses
around this so far?
Ken Xie
It's a pretty strong growth. And also we're working with a lot of our
service providers, both on the infrastructure side or our security
service side, and offer the SASE because we do believe SASE should be a
ecosystem with a lot of player instead of just a vendor offer their own
SASE. Because a lot of I'd say probably most the customer, they prefer
some of their data in process controlled themselves whether some
privacy SASE or some data sovereignty, keeping the data within certain
geo. So that's where we see the SASE approach, we call universal SASE
gave the customer flexibility to offer both cloud based on primary
space or kind of leverage service providing infrastructure will be more
benefit for industry long-term.
So that's where -- even sometime we kind of take a little bit more time
to develop all the SASE function in the single always. But that's
making more easy for the customer, for the service provider to deploy
SASE to fit their need at their environment. So we see a very, very
healthy pipeline and the strong growth kind of our salary growth. And
that's also based on kind of a more healthy margin kind of model
instead of do see money, all of our growth. So we want to maintain that
model and also working closely with our partner to offer kind of a SASE
together to the customer.
Angie Song
Got it. Thank you. And just one more around profitability. So how are
you guys thinking about -- us growth slows down over the next few
years, and where do we to see that margin leverage?
Keith Jensen
Angie, can you repeat that? You cut out in the beginning of that
question.
Angie Song
Yes, no worries. So the question is around profitability, and I was
just wondering what you guys are thinking about upside to profitability
as growth slows down, and where should we expect to see that margin
leverage?
Ken Xie
We see the midterm model would be $10 billion building by 2025 and with
non-GAAP operating margin at least 25% for each year in the next three
years.
Angie Song
Got it. Thank you.
Keith Jensen
Yes, I think the one thing, Angie, and I think answer about this before
as well, keep in mind, two-thirds of the business roughly is service
revenue. And that's producing a gross margin that's in the mid-80s. So,
and that's, those are longer-term contracts. So I think the business
model is such that we'd have time to react if there was something
really dramatic that happened in the industry. But part of that's, for
that to happen, I think you'd probably have to see some sort of shift
in the behavior of the bad actors, the nation states, the organized
crime groups, et cetera. And we don't see that's on the landscape.
Angie Song
Great. Thank you so much.
Operator
Thank you. [Operator Instructions] This next question comes from the
line of Tal Liani of Bank of America. Your line is open.
Tal Liani
Hey guys. What we've seen with good companies in the last two quarters
is that, they make great numbers, but when you look at the composition,
new customers are slowing down and sales to existing customers are
going up. And we've seen it through multiple companies in the space. So
the question is whether you can provide us with some data on sales to
existing customers versus new customers, and how is the current
environment on customer acquisition, on new customer acquisition?
Thanks.
Keith Jensen
Yes. So as a reminder, Tal good to hear from you again, if you think of
the business being, extremely diversified, whether that's
geographically or by customer segments, one-third small, one-third mid,
one-third large. We specifically called out in the script that we added
over 6,000 new logos in the quarter. So obviously and that's probably a
growth rate that's, easily into double digits. New logos take a while
to really produce revenue for us, it tends to be, less than 10% of
total revenue from the new logos. So it creates the opportunity to
continue to sell into them.
Kind of to Ken's comment a moment ago into your question here, do we
see large enterprises in the U.S. still moving forward robustly with
all their various digital transformation projects? I think that the,
the word on the street is, that slowed down a little bit. And in that
environment, I do think that incumbents sometimes have an advantage,
but also a cost of performance argument and debate is something that
you see customers perhaps more receptive to in the current macro
environment
Tal Liani
And in the current macro environment is the duration of contracts going
down or is...
Keith Jensen
It was flat year-over-year down one month, quarter-over-quarter.
Tal Liani
Got it. Okay, thanks.
Keith Jensen
Which somebody reminds me of the room very politely. Every first
quarter is down one month.
Tal Liani
Got it. Sequential. Yes.
Operator
Thank you. One moment for the next question. This question comes from
the line of Andrew Nowinski of Wells Fargo. Your line is open.
Andrew Nowinski
Okay. Thank you. And congrats on a nice quarter. So I wanted to ask
about your SASE offering as well. You talked at the Accelerate
Conference about I think having eight to 10 new use cases, driving
demand for the firewall, but I'm wondering if SASE could be one of
those use cases as well, meaning, is the firewall appliance a critical
component of your SASE offering?
Ken Xie
Yes, SASE definitely is the one the, the use case especially the
universal SASE or sometime they called a private SASE for some
customer, they some service provider, they want to have a more control
of their data. So that's we see is both SASE like the service model,
customer benefit service provider has a big value-added that one, but
at the same time gave the flexibility of what your full of force some
traffic to the cloud or to the pop or have a process on premise and by
the appliance. So that's, we see the huge benefit of universal SASE
solution, which is very different than some other SASE player and a lot
of customers and the partner were interest to at this universal SASE
approach.
Andrew Nowinski
Thanks, Ken. And then maybe a question for Keith just as it relates to
your CapEx, you talked about a component of that being used to build
out more pops to support the SASE offering, but is that something like,
how should we think about CapEx in that investment beyond 2023 as you
continue building out your network?
Keith Jensen
Well, Ken and I are smiling at each other. We've had this conversation
that they're I think I've been here for nine years as of this week. One
thing I've come to appreciate is that Ken behaves like a long-term
investor, and with that in mind owning critical real estate assets
tends to have a better payback than leasing them over an extended
period of time. Whether that's in R&D facilities, whether that's in
manufacturing or warehouse facilities, or that as you, as we move into
that, into the SaaS market as well as other cloud offerings it's not
just investments in SASE, if you will, but it's also investments in
larger data centers in order to deliver various, cloud-based services
and solutions. And I think you've heard us talk about that the last
several earnings calls and the guys of, data centers having an impact
on margins for services and CapEx spending. So I don't think there
should be a surprise there, but I think it is a, an indication of our
looking to expand into, more fully into some of these other markets.
Andrew Nowinski
Got it. Thank you.
Operator
And thank you. One moment for our final question. Our last question
comes from the line of Shrenik Kothari from Baird. Your line is open.
Shrenik Kothari
Yes. Thanks for taking my question. So for Ken or Keith I think Keith,
you mentioned about the, the financial services up over 40%, which is
surprisingly strong and contrary to what we are hearing from your peers
and competitors. So can you expand a bit about upon the underlying
drivers? I know you touched upon it but I just wanted to expand on the
geographical diversity or is it increased kind of impetus for vendor
consolidation that is benefiting you guys in that vertical? So if you
can just elaborate and then I have a quick follow up.
Keith Jensen
Yes, I would say it's all the above. It's happening geographically. I
think it's happening with customers that we took down earlier that are
expanding with us, with additional firewalls and additional security or
additional services as well. I think the market, if you will, financial
services, if you step back and look at what's happening there,
specifically the firewalls over the last several years, there's
probably two legacy vendors there that when they're contracts are up
for renewal and we've talked about this for a long period of time, now
they're exposed.
And it creates an opportunity to come in for a competitive
displacement. And I think that some of the other comments or questions
today is, is it more difficult in this environment for competitive
placements? I mean, sure, you got to work a lot harder to make it
happen. You got to make your value proposition more well known. But I
think, again I think it's expansion. I think it's opportunity to
displace incumbents and I don't think it's specific to any one
particular geography.
Ken Xie
Yes. Also from technology angel, we have a two huge advantage. One is
for the internal segmentation of secure data center. So because the
ASIC advantage we have, we can deploy in the very high speed
environment which a lot of us find service provider, they do need
secure their kind of internal segmentation there. The other part,
really some of finance service also starting to supporting work from
home, working from remotely, which we also have a large super solution
with our ASIC based like a small appliance supporting this kind of our
broad infrastructure approach combined with that, like SD-WAN or the
other 5G, 4G network and security together. So that gave us huge
advantage from the product angle.
Shrenik Kothari
Got it, got it. Thanks a lot, Ken, Keith just a quick follow-up. And
you guys, of course, started upon the expansion opportunity in the form
factors. Of course, your peers and parties have spoken about unit
expansion pressure and how the product unit growth is kind of
normalizing. But just wondering, given that give examples of this
8-figure expansion and upsell opportunity replacing kind of firewall
with a holistic solution. Can you talk about like expansion drivers
broadly like - are you seeing mostly upsell and expansion in form
factors versus the units? Just imparted to get some clarification
there.
Ken Xie
Probably both. Yes, we do see the expanding of both the unit and also
upsell cross-sell of the entire for the Security Fabric, which has 53
product. So that's where both our internal sales force also partners
setting were lot [indiscernible] across for the whole fabric. At the
same time, because we combine networking security and more function
together multiply case, which also the unit shipment also starting
keeping grow quite nicely.
Shrenik Kothari
Got it. Thanks a lot. Ken, I appreciate it.
Ken Xie
Yes. Thank you.
Operator
Thank you. That concludes the Q&A segment. I'll now turn it back over
to Peter Salkowski for closing remarks.
Peter Salkowski
Thank you, Chris. Apologies to the seven people we left in the queue.
I'd like to thank everyone for joining today's call. Fortinet will be
attending investor conferences hosted by JPMorgan and Bank of America
during the second quarter. Fireside chat, webcast links will be posted
on the Events and Presentations section of the Fortinet Investor
Relations website. If you have any questions, please feel free to
contact me. Have a great rest of your day. Thank you.
Operator
And thank you for your participation in today's conference. This does
conclude the program. You may now disconnect.
