Fortinet (TICKER: FTNT) Fortinet Inc S Ftnt Ceo Ken Xie On Q2 2021 Results Earnings Call Transcript
Fortinet, Inc. (NASDAQ:FTNT) Q2 2021 Earnings Conference Call July 29,
2021 4:30 PM ET
Company Participants
Peter Salkowski - Vice President-Investor Relations
Ken Xie - Founder, Chairman and Chief Executive Officer
Keith Jensen - Chief Financial Officer
Conference Call Participants
Brian Essex - Goldman Sachs
Hamza Fodderwala - Morgan Stanley
Sterling Auty - JP Morgan
Rob Owens - Piper Sandler
Shaul Eyal - Cowen and Company
Saket Kalia - Barclays
Michael Turits - KeyBanc
Jonathan Ho - William Blair
Ben Bollin - Cleveland Research
Gray Powell - BTIG
Adam Tindle - Raymond James
Irvin Liu - Evercore ISI
Imtiaz Koujalgi - Guggenheim Partners
Patrick Colville - Deutsche Bank
Tal Liani - Bank of America
Ittai Kidron - Oppenheimer
Operator
Good day and thank you for standing by. Welcome to the Fortinet's
Second Quarter 2021 Earnings Call. At this time all participants are in
a listen-only mode. After the speakers' presentation there will be a
question-and-answer session. [Operator Instructions] Please be advised
that today's conference is being recorded. [Operator Instructions]
I would now like to hand the conference over to your speaker today,
Peter Salkowski, Vice President of Investor Relations. Sir, please go
ahead.
Peter Salkowski
Thank you, Kathryn. Good afternoon, everyone. This is Peter Salkowski,
Vice President of Investor Relations at Fortinet. I am pleased to
welcome everyone to our call to discuss Fortinet's financial results
for the second quarter of 2021 which we are hosting from inside of our
new building.
Speakers on today's call are Ken Xie, Fortinet's Founder, Chairman and
CEO; and Keith Jensen, our Chief Financial Officer. This is a live call
that will be available for replay via webcast on the Investor Relations
website.
Ken will begin our call by providing a high-level perspective on our
business. Keith will then review our financial and operating results
for the second quarter, before providing guidance for the third quarter
and updating the full year. We will then open the call for questions.
During the Q&A session we ask that you please keep your questions brief
and limit yourself to one quarter to allow others to participate.
Before we begin, I'd like to remind everyone that on today's call we
will be making forward-looking statements and these forward-looking
statements are subject to risks and uncertainties which could cause
actual results to differ materially from those projected. Please refer
to our SEC filings, in particular the risk factors in our most recent
Form 10-K and Form 10-Q for more information. All forward-looking
statements reflect our opinions only as of the date of this
presentation, and we undertake no obligation and specifically disclaim
any obligation to update forward-looking statements.
Also, all references to financial metrics that we make on today's call
are non-GAAP, unless stated otherwise. Our GAAP results and GAAP to
non-GAAP reconciliations are located in our earnings press release and
in the presentation that accompanies today's remarks, both of which are
posted on the Investor Relations website. Lastly, all references to
growth are on a year-over-year basis, unless noted otherwise.
I will now turn the call over to Ken.
Ken Xie
Thanks, Peter, and thank you to everyone for joining today's call to
review our outstanding second quarter 2021 results. Billings increased
35% to $961 million, driven by solid execution and was the best it has
been since 2015. Secure SD-WAN contributed 14% of second quarter
billings. Total revenue grew 70% to $801 million with product revenue
up 41%. Product revenue growth was the highest for nearly 10 years.
Free cash flow was $395 million a quarterly level. With strong business
momentum we remain focused on growth.
Today we have announced expansion of our FortiCare and FortiGuard
security services, adding a new security service called FortiTrust.
FortiTrust security service offer user base licensing that follow the
user across the organizations and high security platform. This enables
organizations to easily manage and secure across all networks, endpoint
and cloud, which traditionally has been siloded [ph]. Initial service
level have been offered for Zero-Trust Network Access, and identity
modifications.
We have the current FortiCare security services which cover all
Fortinet security fabric product with two-level services to include 24
x 7 technical support and timely insurance revolution. Additionally,
FortiGuard security service has been [indiscernible] for different
segment with added individual services for enterprise found those for
commercial and the packages for SMB. Not only just an industry leading
AI enabled security [indiscernible] that is regularly adjust protection
across the FortiGuard security fabric.
Today we announced a new FortiGate - 100F the industry's first high
performance next generation firewall, with [indiscernible] Zero-Trust
network access and advanced number of protection powered by the
Fortinet NP7 [indiscernible] SPU the sigaoffers an average two times
more performance than other competitive products based on our security
[indiscernible]. These make the full apps the best protection for high
speed internal network [indiscernible] centers.
You can even see the momentum and the adoption of our SD-WAN
[indiscernible] across network access and cloud solutions among the
world's largest service providers. In May Fortinet was recognized as
the winner of the Microsoft Security [indiscernible] type award.
Lastly, Fortinet has named Google Cloud's 2020 Security Partner of the
Year, recognized for innovative thinking, outstanding customer service,
and benefiting process of a car product and services.
Before turning the call over to Keith, I would like to thank our
employee, customer and partners worldwide for their continuous support
on our work.
Keith Jensen
Thank you, Ken. And to add to your comments, we should note that as of
the prior quarter, billings growth, product revenue growth and total
revenue growth, all accelerated sequentially. In fact, all three growth
rates were five-year Fortinet highs and product revenue growth was at
its highest in over nine years.
Okay let's drive through more detailed Q2 discussion with revenue.
Total revenue of $801 million was up 30% driven by industry leading
product revenue growth of 41%. The product revenue growth was broad
based across geographies, FortiGate and non- FortiGate products, and
across the use cases, illustrating market acceptance and customer
demand through our integrated, single platform security fabric strategy
across our customer infrastructures.
Our financial strategy includes a rule of 40 target. The target the
total of the revenue growth percentage and operating margin to be at
least 40 and the second quarter strong demand and execution drove this
actual total to be a rule of 55. FortiGate product revenue growth was
40%, while we continue to see robust growth from our secure SD-WAN
functionality. Majority of the growth was driven by FortiGate revenue
from other capabilities which are embedded in the FortiGate operating
system.
Non- FortiGate product revenue growth was over 40% for the second
consecutive quarter and was driven by strong growth from our integrated
security fabric products. One additional comment on our product revenue
growth, the product revenue growth was a reflection of our continued
strong organic growth and not the result of a few large deals, drawing
down backlog, nor unusual number of delayed transactions from the prior
quarter or pulled in from future periods. Service revenue of $503
million was up 24%. Support from related services revenue of $230
million was up 26%, while security subscription services revenue of
$273 million was up 23%.
Moving to the mix of FortiGate and Non-FortiGate platform revenue,
FortiGate product and services revenue increased 26% driven by very
strong demand for both branch and high-end FortiGate products. High end
products included 10 NP7 powered FortiGates models, representing
approximately 25% of high-end FortiGate shipments.
Our ASIC driven FortiGates give customers five to ten times more
computing power than firewalls running on common CPUs. The advanced
computing power creates additional speed and capacity to continue to
add functionality to our operating system, further driving our price
for performance advantage.
The combination of the ASIC advantage and the common operating system
across products, can enable vendor consolidation, lowering total cost
of ownership, and increasing automation. Non-FortiGate products and
services revenue grew 39% and accounted for approximately 30% of total
revenue, up over two percentage points. The integrated security fabric
consists of a complete range, [indiscernible], bit of a reversal for
our advanced meeting later on today folks, so you've got an inside
scoop on what Patricia is going to say. Let me start again if I may.
Non- FortiGate product and services revenue grew 39% and accounted for
approximately 30% of total revenue for over 2 percentage points.
The Integrated Security fabric consists of a complete range of form
factors, and delivery methods, including physical and virtual
appliances, cloud, SaaS and professional software, as well as hosted
and non-hosted solutions. Together they provide a range of security
solutions and form factors, enabling integrated protection for the
hybrid environments, and the expanding digital attack surface from
network data centers to endpoints to the cloud.
Let's turn to revenue by geo. To summarize, on Slide 5, revenue in EMEA
increased 34%. The Americas revenue increased to 29% and APAC posted
revenue growth of 24%. Product revenue growth for both the Americas and
EMEA regions was over 40%.
Moving to billings. Second quarter billings were $961 million up 35%.
We saw a strong growth in both the FortiGate and non-FortiGate segment
of the Security Fabric platform. The FortiGate segment delivered
billings growth of over 30%, accounting for 71% of total billings.
As shown on Slide 6, branch and high end FortiGates posted very strong
billings growth. The non-FortiGate segment accounted for over 29% of
total billings and delivered billings growth of over 45%, driving a
2-point mix shift to non-FortiGate products and services. Given the
continued strong performance, we believe our non-FortiGate platform is
on a pace to be a $1 billion business this year.
Secure SD-WAN billings represented 14% of total billings, and is a key
functionality for an integrated SASE solution. In terms of Billings by
geo, EMEA outperformed all geos, followed by the Americas and APAC.
Europe had a very good quarter and growth in the Americas was driven by
the United States, which was up sequentially by more than 30 percentage
points.
Latin America continued to recover from the pandemic induced slowdown,
posting billings growth in the mid 20s for the second consecutive
quarter. The average contract term was approximately 28 months, up two
months from the second quarter of 2020 and one month in the first
quarter of 2021. Deals of over $1 million increased from 59 to 79, and
the pipeline for deals over $1 million continues to look good for the
remainder of the year. Secure SD-WAN deals over $1 million increased
from 13 to 19.
Moving to worldwide billings by industry verticals. Billings by
vertical illustrate the diversification in our business model, and
importantly, suggest the current threat landscape is driving security
investments in industries that may have historically shown lower
investment levels. For example, the verticals that have historically
not been in our top-five combined for billings growth of over 75%.
Service providers accounted for 14% of total billings and were up 25%.
Moving now to the income statement, product revenue growth of 41% drove
a 3-point shift in the product and services revenue mix and along with
it a gross margin decrease of 160 basis points to 77.5%. Product gross
margin improved to 70 basis points to 61.7%. Services gross margin
decreased 160 basis points to 86.9%, with datacenter investments and FX
accounted for about 100 basis points of the impact.
Operating margin of 25.4% was at the top end of the guidance range.
Despite a 350 basis point headwind from the gross margin decline, a
weaker US dollar, and increased travel and marketing event cost. We
ended the quarter with a total headcount of 9043, an increase of 17%.
Moving to the statement of cash flow summarized on Slide 7 and 8. Free
cash flow for the second quarter came in at a quarterly record of $395
million benefiting from strong revenue growth, good month one linearity
and lower capital expenditures.
For the quarter, we repurchased approximately 455,000 shares of common
stock for a total cost of $92 million, and an average share price of
approximately $201. The remaining share repurchase authorization at the
end of the second quarter was $921 million, with the authorization set
to expire at the end of February 2022.
We ended the first half of the year with total cash and investments of
$3.4 billion, an increase of $1.7 billion. The increase includes the
proceeds from our $1 billion investment grade debt issuance during the
first quarter of 2021. DSO's returned to pre-pandemic levels,
decreasing seven days year-over-year, and 15 days quarter-over-quarter
to 66 days.
Inventory turns increased to 2.7 times from 2.2 times, reflecting
strong product sales in the quarter. Capital expenditures for the
quarter were $24 million and we have started to move into the new
Sunnyvale building. We estimate third quarter capital expenditures to
between $65 and $75 million, which includes a $30 million payment for
the new campus building.
We estimate 2021 capital expenditures to be between $175, and $200
million. With the acceleration of the growth and a little more
understanding of the post pandemic work patterns, we are turning our
attention to reviewing our facilities footprint, and the needed office
and warehouse capacity in the U.S. and Canada.
As we work through this process it is possible that our estimated
capital expenditures for the next few quarters will increase as we
prepare for the next phase of our growth. Looking forward, our goal
remains to balance growth and profitability. Given the growth
opportunities that we believe I had, we continue to expect to tilt our
bias within this framework, more towards growth for at least the next
several quarters.
The opportunities we see are supported by a strong pipeline, increased
sales effectiveness, the growing success of the single integrated
security platform strategy, and the convergence of security and
networking, the response of the current threat environment, and our
development efforts which include continuing to invest in our ASIC
advantage which enables a shared operating system across the Security
Fabric platform, drives our price for performance advantage, increased
the capacity to add features and functions while maintaining price
points.
And now I'll give your outlook for third quarter summarized on Slide 9
which is subject to disclaimers regarding forward looking information
that Peter provided at the beginning of the call. For the third quarter
we expect billings in the range of $940 million to $960 million,
revenue in the range of $800 million to $815 million, non-GAAP gross
margin of $77.5 to 78.5%, non-GAAP operating margin of 24.5% to 25.5%.
This includes an estimated 200 basis point headwind from foreign
exchange and the increased travel and marketing costs, non-GAAP
earnings per share of $0.90 to $0.95, which assumes a share count of
between $169 million and $171 million. We expect a non-GAAP tax rate of
21%.
With that, we are raising our 2021 guidance and expect billings in the
range of $3.870 billion to $3.920 billon, which at the midpoint
represents growth of approximately 26%. Revenue in the range of $3.210
billion to $3.250 billion, which at the midpoint represents growth of
approximately 24.5%. Total service revenue in the range of $2.045
billion to $2.075 billion, which represents growth of approximate 23%
and implies full year product revenue growth of approximately 28%.
Non-GAAP gross margin is 77% to 79%. Non-GAAP operating margins of 25%
to 27%, which includes an estimated 200 basis point headwind from
foreign exchange and increased travel and marketing cost. Non-GAAP
earnings per share of $2.75 to $3.90, which assumes a share count of
between 168 million and 170 million. We expect our non-GAAP tax rate to
be 21%. We expect cash taxes to be approximately $90 million.
Along with Ken, I'd like to thank our partners, customers, and the
Fortinet team for all their hard work, execution, and outstanding
success in the first half of 2021.
I'll now hand the call back over to Peter, for the Q&A session. Hey
Pete, operator Kathryn we are ready to open the call for questions
please.
Question-and-Answer Session
Operator
Sure. [Operator Instructions] Our first question is from Brian Essex of
Goldman Sachs. Sir, please go ahead.
Brian Essex
Great, thank you for taking the quarter and guys congratulations on the
results, really nice set of results this quarter. Maybe to start off
Ken, I know you've talked in three years about not having exposure to
final [ph] refresh cycles within your business. Could you maybe unpack
a little bit the product revenue performance? Are you starting to see
perhaps some exposure to the refresh cycles of others? Is this more rip
and replace infrastructure upgrades or expansions? Maybe if you can
maybe give us a little bit of an understanding of what's going on
behind the product revenue growth this quarter?
Ken Xie
Yes, thanks Brian, good question. I have said the industry whether
during the pandemic, after the pandemic probably in some kind of a
whole structure changing is no longer the traditional border kind of
firewall will be enough. You have to expand into the WAN like security
WAN the 5G and also internal have to do maybe internal segmentation
replacing the switch with secure switch and the Wi-Fi to program now it
is kind of a [indiscernible] kind of internal attack. So that's where
and also consolidation also going on and also maybe have a
[indiscernible] make a different powerful structure security together
to protect the whole attack more to kind of attacks everywhere
protection there. So that's where we will see is a big change for the
whole architecture of how to architect a new protection architecture to
protect the whole infrastructure security there.
So that's probably different than the actually fresher traditional
firewall that is the new expanding infrastructure need to be have our
own protection there. So that's what we see like the program we
announced today, [indiscernible] inside the high speed mobile
environment to do all these kind of internal segmentation,
[indiscernible] protection and all these kind of things. And then also
we see very strong growth whether the secure C-band and also the 5G
[indiscernible] and that's to have lot of [indiscernible] work on phone
solution there. That's what is doing probably even much faster there.
So maybe this is the whole infrastructure being changed.
[Indiscernible] now working started coming more [indiscernible] by the
boost on the price and also different kind of vertical.
Brian Essex
Got it, that's super helpful. Maybe to followup, service provider was
slightly lower as a percentage of revenue this quarter. I understand
that on the product revenue side and the high end you saw lot better
growth, but it is, should we think about that segment particularly to
the extent that they might be selling through for SASE or you might be
getting better traction with OPAQ. Howe should we think about growth in
the service provider market, is that still to come or is that a more
stable kind of mid 20s grower segment for you?
d
Ken Xie
I think in the ramp up stage, in the early stage of ramp up, compared
to last quarter probably like down about 15 percentage, this quarter
grew about 25%. So it is [indiscernible] like dimension, they are kind
of building infrastructure right here for the 5G, [indiscernible] and
now SASE, which we have a different strategy or faster strategy
actually quite a different, probably very different from our other
player. And so we have a new strategy and we are [indiscernible] and
are working with service provider to build in their SASE at the same
time like the service revenue we will be kind of low to margin that
will be there.
Also we have seen some own infrastructure, if some customer don't have
a service provider or want to working without them that we also have a
kind of own kind of SASE solution there, which is also in the grade
with the -- for the OS, inside for the OS, they have a building SASE
they trust no access and some other part. They could also come in a
different, there is no competitor and eventually they also hoped they
can use ASIC plus data to additional continued power to our kind of own
SASE solution there. So that's where we feel is a long term investment,
but once we have it, we have a huge advantage compared to other
competitors.
Brian Essex
All right, that's helpful color. Thank you very much and congrats
again.
Ken Xie
Thank you.
Operator
Our next question is from Hamza Fodderwala of Morgan Stanley. You may
go ahead.
Hamza Fodderwala
Hey guys, thank you for taking my question. I had a followup regarding
the prior question on some of the drivers of product revenue growth. So
Ken, as the customers are coming back into the office or as we move
into this more hybrid work environment, and you talked a lot about
these larger network transformation deals. I was wondering what do you
see the pipeline looking like or those larger deals heading into the
back half and beyond? And do you think that some of the things that we
saw in the past 12 to 18 months is going to be an accelerant for those
more larger and infrastructure type deals?
Ken Xie
You know, we see the pipeline were strong for the larger multiple
products deal, which like approach, I mean covered multiple part of
infrastructure and also the product only grows like 41% is also very
strong. We feel that all products we have different than the
traditional are some of our competitors are using the [indiscernible]
only. So we have the latest in the industry, but also we developed ASIC
in the last 21 years. Just like the product we announced today, the --
based on our [indiscernible] we call it [indiscernible] region, but for
the same cost was the function, performance compare to other competitor
of industry average, so will have six time better performance basically
like a -- because the competing part is huge from our own ASIC.
And so that's what's changing the landscape of like the product what is
now a security product or some other leverage basic is a huge
[indiscernible] power gave us much better function and a better
performance that can hugely replace a lot of our competitors. At the
same time, we did see the expansion product as per market whether it
will be from home or kind of a security internal work inside the
company inside a data center which also plan lot of high end product
loss, so the hybrid product [indiscernible] also we see public putting
high maybe the highest in the last few quarters and even last few
years.
Hamza Fodderwala
All right, that's helpful. And maybe just a followup question for Keith
or Ken. Now Keith you mentioned the operating margin in the back half
having about a 200 basis point impact from FX. I was just wondering
just on your spending plans around hiring what you're seeing there,
it's obviously a very competitive market for talent these days and I'm
wondering if that's been factored all into your guidance?
Keith Jensen
Yes, I think we obviously pay attention to our recruiting and to our
attrition rates. I think the metric that we gave was that our overall
headcount increased 17%. I would offer that the sales headcount
actually grew significantly more than that. So I think that we're in a
bit of a sweet spot and it kind of relates to what Ken was saying just
a moment ago in terms of the success that we're having and I think you
could read through to the high end FortiGates was probably being data
center deployments and probably taking advantage of some competitors
that are going through a refresh cycle and at the same time some of the
branch FortiGates maybe [indiscernible] visual transformation. And I
think that the audience of sales people understand that and they see
the opportunities there.
Hamza Fodderwala
Thank you.
Operator
And sir, our next question is from Sterling Auty of JP Morgan. You may
go ahead.
Sterling Auty
Yes, thanks guys. For my one question, I just wanted to dive into
Keith, in your prepared remarks you made the comment that the majority
of growth was driven by FortiGate revenue from other capabilities
embedded in the operating system. I wondered if you could kind of peel
back the onion there? What does that mean and what capabilities were
you referring to that were in particular demand in the quarter?
Keith Jensen
Yes, I think that we tried to make the point in the past that some
people think about the firewall somewhat complicically. We found a
track close to 12 to 15 different firewall use cases. Well if you want
to talk about micro segmentation, IPS, et cetera, all of those, the
totality of those, the growth there was contributed more if you will
than SD-WAN. SD-WAN we saw still obviously contributed very nicely at
14% of our total billings, which probably puts it close about 35%, or
probably 55% growth. So I think there's a long list of things that a
firewall is use for and we were very pleased with the success that we
saw throughout that suite of offerings.
Ken Xie
Also, especially the Forti [indiscernible], your beauty and your
cosmetic access, and the beauty of SASE there we see strong interest in
this area. Both found a service provider for enterprise by working on a
solution there.
Sterling Auty
Understood. Thank you.
Ken Xie
Thank you,
Operator
And sir, our next question is from Rob Owens of Piper Sandler. You may
go ahead.
Rob Owens
Great, like thank you guys for taking my question and following the
lead of Mr. Auty, I'd like to ask one question. Could you elaborate a
little bit on your commentary around some of these non-traditional
verticals that are starting to tick up meaningfully in spend, is this
more one time in nature or these verticals were just starting to wake
up to some of the security issues that we're reading about in the media
every day? And to that and maybe you could comment a little bit around
your OT success and your strategy there? Thanks.
Keith Jensen
Yes, and then Rob, I think you did a very good job of laying all the
dots to connect there. We're talking, we're looking at industries or
verticals, such as manufacturing, transportation, energy utilities, or
what have you. And to see the dramatic growth that we saw in that
segment of business. We have, we've historically talked about our
top-five, financial services, government service provider, tech, and
retail, and they've been very consistent about that 65% to 66%, but we
saw a significant shift this quarter. To those others, that was just
the sheer growth that we saw on those others. And the point that you
alluded toOT, OT performed very, very strongly in the quarter. And I
think that's consistent with what we saw that vertical growth in those
other verticals that I just mentioned.
Rob Owens
Thank you very much.
Operator
Our next question is from Shaul Eyal of Cowen and Company. You may go
ahead.
Shaul Eyal
Thank you. Also, single question on my end. When we look at the billing
upside, revenue upside you've printed, can you unpack for us the mix
between your logos and the current installed base? Any qualitative
color and discussion will be appreciated.
Keith Jensen
Yes, this Shaul is Keith. New logos were very strong in the quarter,
probably up about 50% year-over-year. And I've given numbers in the
past to kind of suggest that 5000 customers that we had the quarter,
obviously a very strong quarter is going to be north of that first part
of the response. Second part response, you would not normally expect to
see that the new customers in the initial quarter would be significant
contributors to revenue, but rather contributors to revenue growth over
the longer period of time. But there was a very strong performance from
the new logo segment in terms of customers have signed up with us in
the quarter.
Shaul Eyal
Thank you.
Operator
Our next question is from Saket Kalia of Barclays. Please go ahead.
Saket Kalia
Okay, great. Hey, thanks for taking my question here. Ken, maybe for
you, you touched on this a little bit in your prepared remarks, but can
you just talk a little bit about the new pricing options that you
announced recently? Specifically, do you feel like there is demand for
that per user pricing for kind of access to the broader FortiCare and
FortiGuard portfolio and what sort of what was sort of some of the
early feedback as you may be tested those options?
Ken Xie
We do see going forward, especially like works from now remotely. The
producer license which can cover multiple devices, including the mobile
home device, work for home, and also internal inside enterprise company
there like a cover multiple, like a not just a 40-K that goes through
to the trust network access, but also some other like a web or mail or
some other application or kind of a compiler infrastructure data
center, they need access. So that per user license will make much
easier for the user for the customer to really use in all these
security servers in a multiple part infrastructure module cover
multiple product there. So that's where we feel this is also very
important part.
And on top of the current FortiCare, we certainly would cover all the
parts that we have and also the FortiGuard cover the product need a
real time update on the subscription, all these kind of things there.
So we feel this FortiTrust is probably the trend in the future, but
still needs some time to ramp up. Especially we see the deal trust
member access setting have a pretty quick growth opportunity with which
we are fully paid out to have all this built in. And also the identity
how to like, kind of make sure the identity across multiparty
infrastructure and easily kind of management user we feel all these two
services also kind of don't get very important. It needs some time ramp
up, but we do see there's a huge increase and demand in front of
customer. That is also the reason we launched this new FortiTrust
service.
Saket Kalia
Got it. Thank you.
Ken Xie
Thank you.
Operator
Our next question, sir, from Michael Turits of KeyBanc. You may go
ahead.
Michael Turits
Hey, everybody, a huge quarter of course. I think for both Keith and
for Ken, a lot of people have been circling around and trying to
understand the strength and the upside. But I just would like to just
try to compare where the demand was last year, in 2020, to where it is
this year. And why it seems so much stronger. Has there been a shift,
say from remote access focus to more breach or what has changed both
qualitatively and quantitatively that we're seeing this acceleration?
Ken Xie
Last year, the probably more like in the rush supporting whatever can
make it work in working remotely. But this year, they did definitely
see the infrastructure need to be upgraded to be changed to more
supporting this long-term. So that's where we see a lot of new
infrastructure design and how to supporting not just work remotely, but
also secure the whole infrastructure, different part of the
infrastructure from their own when access to their internal
segmentation.
And also even the 5G or I see my own internal Wi-Fi. So there's a lot
of new security architecture covering multiple part of product is more
of a strong interest. And also Keith mentioned the OT is a moderate
because the whether the 5g IoT OT, also that's also rather strong.
Keith Jensen
Yes, Mike, I think I agree with Ken completely. And maybe just to add,
if you think back about Q2 2020, specifically, at least for us, it was
a quarter that was characterized probably by a lot of software. We did
very well with our software in the second quarter last year. But on the
flip side, anything that requires somebody to be on premise in a data
center or taking on a large deployment or phased deployment or
something like that, Q2 of last year, there really wasn't much of that.
Obviously today, I think it's a year later, it's a very, very different
environment in that regard. And I do think you're also seeing the
threat environment and things like the OT, part of the business do
very, very well.
Michael Turits
Great, thanks guys.
Operator
Our next question from Jonathan Ho of William Blair. You may ask your
question.
Jonathan Ho
Hi, good afternoon. I just wanted to understand if you're running into
any issues around the supply chain or potential chipset shortages. And
does this lead to any potential impact to your order cadences at all?
Keith Jensen
I'd love to say that we're completely immune to chip shortages and
such, but I can't say that. I do think that as we talked about last
quarter, the fact that our inventory turns we run, hover around to,
suggested that we have six months of inventory on hand. We do and then
some of the chip manufacturers are pretty focused on a 52 week lead
time. I think I feel very, very good about how the manufacturing
operations team executed in the second quarter and how they're going
about things for the third quarter for the rest of this year. I would
offer that as part of the forecasting process and the guidance setting
process. That has become a more significant input, if you will, into
that process and making sure that we've accounted for it in terms of
our estimates of any challenges that we may have was moved through the
rest of the year.
Jonathan Ho
Thank you.
Operator
Our next question is from Ben Bollin of Cleveland Research. Sir, you
may go ahead.
Ben Bollin
Good afternoon, everyone. Thanks for taking the question. Ken,
historically, when there are periods like this, where you see
accelerated purchase behavior and a little bit of a one on supply, if
you will, inevitably there's a bit of a digestion period after the
fact, as customers learn how to deploy and consume what they just
purchased. Could you talk a little bit about how fabric in the broader
organization, either in sales or the channel is addressing or thinking
about that potential risk into the future?
Ken Xie
Yes, we definitely see more and more customers to the benefit of the
fabric, call it fabric which on multiple products, I think we make with
ultimate together. So that's also making the Non-FortiGate grow faster
than the FortiGate will be over a billion dollar, over a simple do a
billion dollar this year.
And so it is a customer, buy this multiple product most of them
already, like whether they are our customer or already test them on the
pod, and then just keep expanding beyond the what's the initial
purchase there. So we do see the interest get stronger and stronger and
the Non-FortiGate also keeping flow much faster than the FortiGate,
which keep expanding from whatever the current installation base within
the big enterprise.
That's also the Gartner forecast. They see the integration, the
consolidation starting kind of more and more important for these big
enterprise because to manage multiple products from different vendors,
much higher cost compared to like, that the platform approach, which
can multiple products have a different part of infrastructure also
using it quite often to guide at least the FortiGate fabric that we
have.
Keith Jensen
This is Keith and just kind of to build on Ken's comment, I think that
is the business strategy, right? If we look at our installed base of
customers and see how their adoption progresses in terms of the number
of fabric products that they add, over what period of time, we will
certainly expect that to continue on. And then if you look in the
current quarter, the new customers that we added, those are largely,
those are buying firewalls, if you will, and maybe one or two things,
if you will from the fabric suite. But we would expect them I guess I
understand they have to digest and install the firewalls. But as we get
as they get to know and understand our product and our integration
strategy more and more, that we'll have the opportunity to come back in
and sell them additional products and services as we go forward.
Ben Bollin
Thank you.
Operator
And our next question from Gray Powell of BTIG. You may now ask your
question.
Gray Powell
Okay, great, thanks. Yes, so I'd like to stick with the, the topic of
Non-FortiGate and fabric and cloud and just sort of the strength that
you've been seeing there. Within fabric and cloud, what are like the
biggest product components that have the -- that have the most
momentum? And then how should we think about just the sustainability of
that demand longer term?
Ken Xie
The Non-FortiGate, we have almost 30 products, most of them are
developed internally and it's super [indiscernible] now gave up. I
mean, individual product, because it is up and down quarterly, and also
pretty much all contribute to the growth, we don't see any one or two
too much kind of often compared with others. So that's probably maybe
some time later, we can start I guess sorting things out. But at this
stage, we do see, it's also dependent on a customer environment,
depends on the sales support in, like some of them like have a e-mail
working with FortiGate, some with website, some is employing, some is
-- like access control, or some kind of sandboxing. And all cloud
approach is a quite a white collar job or kind of even cover all these
as like a 2020 product. So that's where it was difficult to break out
and then try to see the trend, but we do see that the compliment is
really to consolidate, integrate, automate approach, definitely has a
huge benefit compared to our separate products from different vendors.
Gray Powell
Got it. That's, that's really helpful. Thank you very much, and
congratulations on the great results.
Ken Xie
Yes, thank you.
Operator
[Operator Instructions] And our next question is from Adam Tindle of
Raymond James. You may now ask your question.
Adam Tindle
Okay, thank you. I wanted to ask a strategic question to Ken. You had
record quarterly free cash flow. So Keith's doing a core job at
managing that more efficient balance Keith you talked about at the
Analyst Day. But all joking aside, Ken, you've got significant
liquidity available both on the balance sheet and can imagine lenders
beating down your door. So if you could double click on the key tech
areas that you would consider to enhance the value proposition, I would
just imagine that SASE is accelerating or the SD-WAN leader, for
example, some of those secure web gateway players in the private
markets are more mature and would that be an area of consideration or
any other key areas that you would consider enhancing the value
proposition inorganically? Thank you.
Ken Xie
Yes, we definitely keeping closely watching out of the chain in the
industry, and also new technology auditions. But also we want to keep
the innovation, not the culture we have in the last 21 years and also
keep the organic growth was strong. Probably the cash level investment
strategy to Keith to cover that.
Keith Jensen
Yes, I think for us, we look at our R&D spending as a source of
investment, not a traditional capital allocation. But we are have
historically been a buy versus permanent build versus buy company. And
that is to, we feel strongly about the importance of having the
platform to be integrated. You do see us doing tuck-in acquisitions,
sometimes they take a little bit longer to bring to market perhaps
because the technologies are things that we want to work with a little
bit more before we bring them out. So I don't think that's a surprise.
I don't know that precludes us from doing something larger in the
future, but we'll look at those opportunities as they come up.
The continuing focus will be take finding the opportunities to
rebalance the balance sheet with a little bit of deploying some of the
cash we raised the debt offering perhaps repurchase some, some share
buyback, if you will. And at the same time also, as we look out for the
next three to five years, and we anticipate continued growth, perhaps a
little more investment, if you will, in our facilities footprint.
Adam Tindle
That's helpful. Thank you.
Operator
Our next question is from Irvin Liu of Evercore ISI. Sir, you may go
ahead.
Irvin Liu
Hi, thanks for letting me on. And I would also like to add my
congratulations on the great quarter. I had a question on SD-WAN. I was
wondering if you can perhaps unpack some of the drivers behind the
continued momentum here, whether the current hybrid work environment
has been a contributor behind this strength? And can you help us
understand what workers gradually returning to offices means for you?
Ken Xie
Irvin, good question. There are a few more and we still see more of our
strong demand and also huge potential. That our product we have
Integrated Security from our beginning leverage to FortiGate has a huge
computing power. Part of what - FortiGate, we see a huge advantage
compared to some other competitor whether using the universal CPU or
some other approach, which difficult at any function because the
company implementation for a low cost CPU. So that's where we do
believe we will be the leader, the number one leader in IT one space
size, now definitely will be strong. And [indiscernible] it will offer
a kind of huge advantage, like availability, the cost saving compared
to the traditional networking protocol MPLS, or some other part. And
also a lot of service provider also starting kind of most focus on
their IP where no 5g some other part, we used to also kind of fit in
all kind of long-term bigger picture, we call it security through
networking, which will be compared with today all the networking just
through a connection and the speed.
And the security networking will also need to look at application, the
content, the device behind, the user behind and even different kind of
location there. So that's where we see all these kind of security
function add on top of networking has huge potential and which is to
buy the security while also doesn't just one part of it, but also the
secure 5G and also internal secure switch infected Wi-Fi we do see a
lot of our potential to keep in using security cover the whole
infrastructure.
Irvin Liu
Got it. Thank you.
Ken Xie
Thank you.
Operator
Our next question from Imtiaz Koujalgi of Guggenheim Partners. Sir you
may go ahead.
Imtiaz Koujalgi
Hey, guys, thanks for your question. I have a question around the
attach of supported subscriptions were part of this quarter because it
looks like you had strong momentum and product. Your strong earnings
momentum. Also it looks like the upside in product didn't lead to maybe
it's sort of similar upside in billings. Was there a difference in
products mix was led to difference in attach rate within subscription
and support the score.
Keith Jensen
Now, I think the -- we track our attach rates and our renewal rates, if
you will, within those advantages anything I let say plus or minus 2%.
And I think that, you know, we were comfortably inside those brands. So
there was nothing unusual in that regard. I think that the services
buildings in total, we're probably have to go back and check that the
best quarter that we've had in four years. So I feel so good about the
both the services and the product performance in the quarter.
Imtiaz Koujalgi
And just one follow up, you give us a mix of balance between FortiGate
to Non-FortiGate is that had the same kind of mix you have in the
product line also. This the 70,30 roughly, is that the mix of
Non-FortiGate and FortiGate in the product line, or is that mix
different for products?
Keith Jensen
Yes, I don't have that number in front of me, but I don't have a
reason. I don't recall them being significantly different. We've looked
at them. And I'm trying to recall what we leave in the script just a
moment ago in terms of product revenue. Yes, I think we've offered
FortiGate product revenue growth in the script, as well as
Non-FortiGate product revenue said they were both, FortiGate was 40%
and Non-FortiGate was over 40%.
Ken Xie
Those are growth rates we don't we haven't given a breakdown by mix for
the two per product. We haven't even FortiGate a product and non-
FortiGate product there's a mix we haven't given that.
Imtiaz Koujalgi
Got it. Very helpful. Thanks, guys.
Operator
Our next question is from Patrick Colville of Deutsche Bank. You may go
ahead.
Patrick Colville
Thank you so much for taking my question. I mean, 41% product growth is
extremely impressive. I guess, questions were fielding from investors
around the cyclicality or the kind of, I guess, whether it's secular
growth and so, could you just help us understand, whether one time
benefits because of recent hacks or because in recent events or
post-Coronavirus that led to this kind of very strong number or a
feeling that, the follow market there comes from some secular dynamics
that we all should be aware of?
Ken Xie
We do see the lot of product started going through the, lot of a new
part of infrastructure or kind of a new area. And that has also like
Keith mentioned, decided top five vertical, we do see the, other
vertical growth faster, much faster than the top five verticals that
common service provider, finance service, education type something like
that.
That is, but also make a money infrastructure we do see like, whether
deploy on the WAN side on the whatever the [indiscernible] or some
other kind of internet infrastructure within data center, or even with
a home, there's a quite a broad, kind of like a buying pattern compared
to before. And that also, we do believe we eventually will drive
additional service because the western product round may go up and your
service revenue will come in later. And also classic production of the
new FortiTrust service. They feel it's all also add an additional layer
of potential security survey for the future.
It's definitely not definitely simpler, like I mentioned early that
receives the changing of the security infrastructure. It is not kind of
refresh or replace the traditional firewall, which also from
time-to-time need to be upgraded, because now we'll have faster and
faster, but also expanding into the new infrastructure part and also
kind of a new area. We do see all kind of growth faster than the
traditional microfinance surveys or some other part.
Keith Jensen
Yes, to add to Ken;s comments, I think it was a quarter. And it has
been for a while now that we just saw a lot of tailwinds. The tailwinds
included whether it was SD-WAN or OT as an example. Now, the refresh
opportunity, if you will, is really an opportunity for us to review as
updated displays the incumbents. Credit for net that has 500,000
customers and 70 different firewall models and we even today we
announced the new firewall in our press release. You know, it's not as
if, historically you've seen blips with us in terms of spikes from
refresh. But on the flip side, some of the competitors and legacy
players have a shorter list of customers and a shorter list of
products.
And maybe you're not doing as well in Gartner Magic Quadrant as we are.
So we view that as an opportunity. I do think that, other tailwinds
that came into the quarter. We talked about the verticals can mention
it again, and also when I look at our customer sizes, whether you're
SMB, to always to the global 2000 did very, very well, I think one
thing that stood out for us was the mid enterprise or the commercial
part of the business that came on very, very strong in the quarter as
well. So I think there was a long list of tailwinds for us that that
worked out in our favor on that product revenue growth number.
Ken Xie
Yes, also the review, the introduction of the new products that compete
in part advantage comes from [indiscernible]. It's bigger and bigger
compared to other competitor, which not only helping make, replacing
some of the installation page, but also expanding the memory area of
the internal network, high speed environment, but also has a much more
function beyond a traditional network security.
Therefore, VPN, like we mentioned, whether from as your partner acts as
a module, like a SASE or other product like SD-WAN and the 5G security,
which none of the traditional firewall has. And that's also what had
additional like sales and on the product, also the future service,
which is not refresh compared to the traditional firewall, which they
don't have that function or don't have a company in power to keep
additional function of their current performance demanding. So that's
where we feel the strategy we have. That is ASIC company and part
advantage and that give us additional function and additional
performance, much lower costs, and starting working very well.
Patrick Colville
Great, thank you so much.
Ken Xie
Thank you.
Operator
Our next question is from Tal Liani of Bank of America. You may go
ahead.
Tal Liani
Hey, great. Thank you. I want to talk about gross margin. If I'm
correct, and it's if I'm not, it's not going to be the first time, but
if I'm correct, your gross margin had gotten down about 140 bits
sequentially. And I also checked it versus consensus. It's lower, 100
bits lower than consensus this quarter, next quarter and 200 bits below
consensus for the year for the guidance. So do I have any having stake
in my calculation or it's not? Can you elaborate on gross margin? Why
is it lower sequentially and the guidance?
Keith Jensen
Yes, I think what you're seeing it's all is the mix shift, right? The
product mix shift versus the services mix shift, you can do some pretty
simple math in the second quarter. And you can get to, when you have
41% product revenue growth at 61%, 62% gross margin, versus the
services that's fairly confident 23% and 88%, gross margin, that 25%,
swing and gross margin. When you take that back and you look at it 20
points or 25 point over performance and product, it works out to be
just about one point maybe a just little bit north of one point on the
gross margin line.
Ken Xie
Also you can look in the product gross margin, we actually improved
year-over-year, even the cost kind of increased, but we do improve the
product gross margin. And also we do believe is the product gross
margin, product growth 41%, we can have a lot of a future growth in the
service. That's also the reason we had the FortiCare and the FortiGate
and same had FortiTrust, which we do believe we're keeping, making the
future, so ending that the service studies grow faster going forward.
Tal Liani
Is there any change in the pricing environment?
Keith Jensen
There's no change in the discounting. Discounting for the quarter was
neutral for us, if you will, we have taken certain steps as we look
forward to, some of the changes in the cost structure that we're seeing
from our suppliers. And we've taken certain steps in terms of our own
pricing going have not actually hit yet. But they will hit in time for
when we actually see those costs in our income statement.
Tal Liani
Can you elaborate on the last point? What does it mean? So do you
expect the margins to decline? Or do you expect to increase prices in
anticipation?
Keith Jensen
I don't expect, I do not expect margins to decline now. Beyond what
will happen with a mix, you have to if you will, between products and
services, right to the extent we continue to overreact to over
performance, the product line the way we just did, it's going to put
pressure on the gross margin line. But keep in mind, the operating
margin came in right at the high end of the range. So I think we
successfully managed that. And it's certainly very consistent with what
we foreshadowed earlier in the year, where we said within our
framework, this was a year in which we would go towards growth. We
obviously did that putting up 35% billings growth and 41% product
growth, and at the same time delivering 25% operating margin plus.
Ken Xie
Yes, we also did more investment on infrastructure, which kind of
making the service revenue gross margin lower a little bit, but also
help in the future and additional servers come in.
Tal Liani
Great, thank you.
Operator
Our next question is from Ittai Kidron of Oppenheimer. You may ask your
question.
Ittai Kidron
Thanks and great results as well guys. Ken, I was hoping to kind of,
you gave a lot of great color on the backdrop and what you're doing and
how you're extending well in the field, but maybe you can tie it up
also with the competition discussion, maybe you can kind of help us
understand what you're seeing from your competitors right now and who
do you see is his most vulnerable for share loss, because it's clear
that you're going to continue to gain share in this marketplace for the
foreseeable future. But who do you see are as the more vulnerable
vendors here that are likely to see to you and others that bring to the
table what you can bring to the table?
Ken Xie
Better the growth - and we just have some long term strategic
investment, which gives us more advantage, whether from the ASIC chip,
which we started with 21 years ago, or starting building other part of
fabric products, which integrate ultimately from day one, comparison,
or competitor, more company acquisition makes it more difficult to do
the integration and automation and maintain the organic growth there.
But on the other side, we do see this sort of market shift changing. We
also want to take the time, like our SASE strategy, we have a private
omni lender working with a service provider to feed their SASE need
long term good product for them the same time building some
infrastructure as a model to integrate within the FortiGate, Forti OS
as a single as our products and cover also SASE that has no access or
some other parts, such as the one security, making the product kind of
more easier for customer to deploy and fit in the big environment, fast
environment much, much better. So that actually we continue to have
this kind of a lot of long term strategy, and we do see the -- like a
long-term benefits going forward.
Ittai Kidron
Very good. I tried. Thanks, guys.
Ken Xie
Thank you.
Operator
Speakers, that would be our last question for this call and I'll turn
it back over to Peter Salkowski. You may go ahead.
Peter Salkowski
Thank you, Kathryn. I'd like to thank everyone for joining the call
today. Fortinet will be attending the following investor, Virtual
Investor Conferences during the third quarter. We're doing the
Oppenheimer Conference on August 10 and KeyBanc on August 11. Events
with presentations will be webcast and those web cast links are going
to be up on our website. Actually, they're already up on our website as
of now. If you have any questions, following this call, please feel
free to reach out to me. And with that, have a great day and take care
everyone.
Operator
This concludes today's conference call. Thank you all for joining. You
may now disconnect.
