Fortinet (TICKER: FTNT) Fortinet Inc Ftnt Q3 2022 Earnings Call Transcript
Fortinet, Inc. (NASDAQ:FTNT) Q3 2022 Earnings Conference Call November
2, 2022 4:30 PM ET
Company Participants
Peter Salkowski - Vice President of Investor Relations
Ken Xie - Founder, Chairman and Chief Executive Officer
Keith Jensen - Chief Financial Officer
Conference Call Participants
Fatima Boolani - Citi
Saket Kalia - Barclays
Hamza Fodderwala - Morgan Stanley
Rob Owens - Piper Sandler
Shaul Eyal - Cowen
Brad Zelnick - Deutsche Bank
Madeline Brooks - Bank of America
Keith Bachman - BMO
Gregg Moskowitz - Mizuho
Adam Tindle - Raymond James
Michael Turits - KeyBanc
Operator
Fortinet's Third Quarter Earnings Conference Call. At this time, all
participants are in the listen-only mode. After the speakers'
presentation, there will be a question-and-answer session. [Operator
Instructions] Please be advised that today's conference is being
recorded.
And without further ado, I will now hand the conference over to your
first speaker, Peter Salkowski, Vice President of Investor Relations at
Fortinet. Peter, please go ahead.
Peter Salkowski
Thank you, Eric. Good afternoon, everyone. This is Pete Salkowski, Vice
President of Investor Relations at Fortinet. I am pleased to welcome
everyone to our call to discuss Fortinet's fiscal results for the third
quarter of 2022. Speakers on today's call are Ken Xie, Fortinet's
Founder, Chairman and CEO; and Keith Jensen, our Chief Financial
Officer. It's a live call that will be available for replay via webcast
on our Investor Relations website.
Ken will begin today's call by providing a high-level perspective on
our business, then follow our - with a review of our financial and
operating for the third quarter, providing guidance for the fourth
quarter and updating the full year. We'll then open the call for
questions. During the Q&A, we ask that you please limit yourself to one
question and one follow-up question to allow others to participate.
Before we begin, I'd like to remind everyone that on today's call, we
will be making forward-looking statements, and these forward-looking
statements are subject to risks and uncertainties, which could cause
actual results to differ materially from those projected. Please refer
to our SEC filings, in particular, the risk factors in our most recent
10-K and Form 10-Q for more information.
All forward-looking statements reflect our opinions only as of the date
of this presentation, and we undertake no obligation and specifically
disclaim any obligation to update forward-looking statements. Also, all
references to financial metrics that we make on today's call are
non-GAAP, unless stated otherwise. Our GAAP results and our GAAP to
non-GAAP reconciliations are located in our earnings press release and
in the presentation that accompany today's remarks, both of which are
posted on the Investor Relations website.
Ken and Keith's prepared remarks today for today's earnings call will
be posted on the quarterly earnings section of the Investor Relations
website immediately following today's call. Lastly, all references to
growth are on a year-over-year basis unless noted otherwise.
I will now turn the call over to Ken.
Ken Xie
Thanks, Peter, and thank you to everyone for joining today's call to
review our outstanding third quarter 2022 results. Revenue for the
quarter grew 33%, significantly outpacing the industry growth rate. We
believe that customer recognition of the exceptional value proposition
we provided by our high performance Forti-ASIC technology and
integrated FortiOS operating system is driving our ability to take
cyber security market share.
Product revenue growth was very strong at 39%, extending our position
as a product revenue leader in the cybersecurity industry. Our product
revenue performance reflects the strong demand we have built over the
past 18 months across our security solutions along with the successful
execution of our internal teams in managing the supply chain
challenges.
Three growth drivers, the heightened threat environment, the
convergence of security and networking, and the consolidation of
security functionality and the vendors, together with the opportunity
to upsell additional security services to our significant installed
base are expected to drive future growth.
First, the threat landscape, including ransomware, continue to expand
and evolving targeting companies of all size, location and industries.
To counter the threat landscape, we are implementing our unique
Universal ZTNA across a wide range of customers, driving triple-digit
growth for this product and delivering a comprehensive approach to zero
trust that is consistent for any user, anywhere, on any device and
supporting today's hybrid workforce.
Second, for years Fortinet has led strategies around the convergence of
networking and security. We estimate the total addressable market for
networking and security will increase from $54 billion today to $73
billion in 2026. Convergence accelerates digital transformation and
substantially reduce operational costs by combining networking
modernization with dynamic security that seamlessly span every part of
the network, especially now that many companies are merging SOC and NOC
operations together.
Fortinet is leading the convergence trend with a wide range of
technologies including Network Firewall and Segmentation, Secure
SD-WAN, OT Security, and 5G in a single operating system which can be
deployed as hardware, software, cloud, and As a Service. Fortinet
continues to gain Secure SD-WAN market share as our integrated Secure
SD-WAN solution delivers better security, performance and efficiencies
over more traditional offerings.
In the quarter, SD-WAN and OT bookings grew over 45% and 75%,
respectively, and together accounted for over 25% of total bookings. We
believe we can achieve number one market share in SD-WAN in the next
couple of years.
Today, we announced the FortiGate 1000F, our latest innovation in
converging networking and security. Powered by our new NP7 SPU, the
1000F delivers 5 to 10 times higher performance across six major
network security functions while consuming 80% less power versus
competitive solutions. The lower power consumption was a contributing
factor in our top 2% ranking in S&P
Global Corporate Sustainability Assessment.
Our third growth driver is the consolidation of a vendors and product
functionality. With Forti-ASIC's huge computing power advantage,
FortiOS can integrate more security functions than our competitors,
together with over 30 key products ranging from endpoint to network to
the cloud security. Fortinet provides our customers with easier
operation while lower the management costs and the total cost of
ownership.
Additionally, we are very focused on upselling value-added security
services to our significant customer base. According to IDC's second
quarter unit share data, Fortinet hold a number one market share
position for units shipped at 43%, up 210 basis points. We expect to
reach 50% market share in the next few years. This leadership position
and the substantial installed base creates attractive economy of a
scale and the opportunity to upsell additional security services.
Before turning the call over to Keith, I would like to thank our
employees, customers, partners, and suppliers worldwide for their
continued support and hard work. Keith?
Keith Jensen
All right. Thank you, Ken, and good afternoon, everyone. Let's start
with an overview of our strong third quarter performance. Revenue of
$1.15 billion was another quarterly record for Fortinet, increasing 33%
year-over-year and 12% sequentially; our highest third quarter
sequential growth rate in eleven years.
We continue to deliver better than industry average top-line growth and
generate strong profitability. Our operating margin exceeded guidance
at over 28%, driving the adjusted free cash flow margin to 40%.
Our history as a public company has revolved around the Rule of 40,
measured as the combined total of revenue growth and operating margin.
Impressively, the Q3 total came in at over 60. We continue to see
success in our strategy for expanding further into the large enterprise
segment. The number of deals over $1 million increased over 80% to 153
deals. The total billings value of deals over $1 million more than
doubled driven by a record number of deals over $5 million, and G2000
bookings increased over 40%.
Our strong third quarter results reflect solid customer demand across
both our Core and Enhanced Platform Technologies and the exceptional
performance of the team in a challenging supply chain environment. We
believe the investments we've made in building our platform and our
go-to-market engine enables our customers' digital transformation
journey.
Our platform strategy allows customers to converge networking
functionality with security capabilities while consolidating
cybersecurity products, providing security across their entire digital
infrastructure while lowering their operating costs. Recently, the
Forrester Wave Enterprise Firewalls report acknowledged the success of
our investment strategy, placing Fortinet as a leader for the first
time in its history.
According to Forrester, "Fortinet excels at performance for value and
offers a wide array of adjacent services. Long known for its
bang-for-the-buck approach to network security, Fortinet has built a
flexible and capable platform with its flagship product, the FortiGate
Firewall."
Taking a closer look at the income statement, product revenue grew 39%.
Product revenue growth for our Core and Enhanced Platform Technology
products increased 29% and 51%, respectively. The product revenue
growth rate accelerated over 4 points sequentially, especially
impressive given it is our toughest year-over-year comparison in over
10 years.
Service revenue was up 28%, accelerating 3 points sequentially driven
by strong product revenue growth and seven consecutive quarters that
increased our term deferred revenue growth rates. Support and related
service revenue was up 28%, accelerating over 2 points sequentially to
$311 million. While security subscription service revenue was up 29%,
accelerating 4 points sequentially to $370 million. Total revenue in
the Americas increased 34%. EMEA revenue increased 37% and APAC posted
revenue growth of 23%.
Total gross margin at 76.2% exceeded the high end of our guidance
range. Product gross margin of 61% was up 30 basis points
year-over-year. Services gross margin of 86.6% was flat year-over-year,
but up 70 basis points sequentially. Operating margin of 28.3% was up
250 basis points, benefiting from FX and the operating margin leverage
that comes with higher revenues.
Shifting to billings. Billings of $1.4 billion were up 33%,
representing the sixth consecutive quarter of billings growth in excess
of 30%. Core platform billings were up 27% and accounted for 67% of
total billings.
As shown on Slide 6, we entry-level FortiGates posted very strong
billings growth with the mix shifting 16 points in their favor, driven
by demand and as we expected improved supply. Enhanced platform
technology billings were up 45% and accounted for 33% of total
billings, a positive mix shift of 3 points. Average contract term was
flat year-over-year at 29 months.
Looking at the statement of cash flow summarized on Slide 7 and 8. Free
cash flow was $395 million. Adjusted free cash flow, which excludes
real estate investments, was $464 million, representing a 40% adjusted
free cash flow margin. DSOs were down five days sequentially while
increasing 12 days year-over-year to 75 days.
Cash taxes were $69 million. Capital expenditures were $88 million,
including $69 million for real estate investments. We repurchased 10.2
million shares of our common stock for a cost of $500 million, bringing
the year-to-date totals to 36 million shares at a total cost of $2
billion. The remaining repurchase authorization totals $530 million.
Regarding backlog, the backlog at the end of the third quarter was up
slightly from the end of the prior quarter, with FortiGate Firewalls
accounting for just one-third of total backlog. We expect fourth
quarter ending backlog to be relatively consistent with the third
quarter backlog as we are seeing early signs of a transition back to
more normalized customer buying behaviors.
Moving to guidance. The current environment favors a Fortinet style
platform that offers integrated solutions and strong security
capabilities and an attractive cost of ownership. To enhance our
ability to capture our share of the large market opportunity, we plan
to continue to invest in innovation across our integrated platform
offerings.
Now I'd like to review our outlook for the fourth quarter summarized on
Slide 9, which is subject to disclaimers regarding forward-looking
information that Peter provided at the beginning of the call. And to
start, as part of the Q4 guidance setting process, we considered
several factors, including the greater macro uncertainty today and with
it, the increased risk of forecasting the timing of certain larger
transactions.
The transition to more normalized customers buying behaviors, which
means there is less of an emphasis on ordering to get a place online.
And for comparison, in the fourth quarter of 2021, when supply was
tighter, backlog increased over $120 million and contributed to 49%
bookings growth.
And lastly, elevated year early year top line comparisons that include
certain onetime items adding a couple of points of service revenue
growth and fully cycling the Alaxala acquisition. In response, we have
slightly widened our top line guidance ranges. For the fourth quarter,
we expect to again reach the Rule of 60. And with that, the key metrics
include billings in the range of $1.665 billion to $1.720 billion,
which at the midpoint represents growth of 30%.
Revenue in the range of $1.275 billion to $1.315 billion, which
represents growth of 34%. Non-GAAP gross margin of 75% to 76%, non-GAAP
operating margin of 30% to 31%, non-GAAP earnings per share of $0.38 to
$0.40, which assumes a share count of between $795 million and $805
million.
We expect capital expenditures of $75 million to $85 million. We expect
a non-GAAP tax rate of 17%. And for the full year, we expect billings
and revenue growth to exceed 30% for the second consecutive year.
Billings in the range of $5.540 billion to $5.595 billion, which at the
midpoint represents 33%, revenue in the range of $4.410 billion to
$4.450 billion, which represents growth of 33%.
Perhaps for context, we should note at the midpoint, these full year
billings and revenue growth rates are 3 points higher than the initial
growth rates we provided in early February, despite the start of the
war in Ukraine in late February, significant increases in interest
rates and increasing uncertainty in the macro environment, and
importantly, full year backlog is expected to be above the February
estimate of $350 million.
Total service revenue in the range of $2.645 billion to $2.655 billion,
which represents growth of 27% and implies full year product revenue
growth of 42%. Non-GAAP gross margin of 75% to 76%; non-GAAP operating
margin of 26% to 27% at the midpoint a year-over-year increase of 30
basis points. And again, for context, at the midpoint, gross and
operating margin expectations were 50 and 100 basis points above the
February guide, respectively.
Non-GAAP earnings per share of $1.13 to $1.15, which assumes a share
count of between $800 million and $810 million. We expect full year
capital expenditures of $325 million to $335 million. We expect our
non-GAAP tax rate to be 17%. We expect cash taxes to be $265 million.
Before wrapping up, I'd like to offer some preliminary thoughts on 2023
and our midterm targets on the heels of a very strong set of growth in
2021 and in 2022. We continue to successfully balance growth and
profitability, while investing in longer-term innovation and
go-to-market initiatives to future growth. The strength of our business
model includes its diversification, margins that provide capacity for
future investment and a rich mix of higher-margin recurring service
revenues.
As we saw in the highs of pandemic, the diversification helps mitigate
the risk of economic slowdowns. Specifically, in 2020, we delivered
operating margins of nearly 27%, adjusted free cash flow margin of over
38% and top line growth of 20%. And during the past 12 months, we have
really exceeded our target operating margin targets, while increasing
our engineering headcount by about 20% and significantly increasing our
future sales capacity by over 25%, including a greater than 50%
increase in new, non-tenured, salespeople.
While we will provide more detailed 2023 guidance when we report our
fourth quarter results, it's worth noting this revenue accounts for 60%
of total revenue, with gross margins hovering above 85%. We see
continued service revenue growth driven by two years of very strong
product revenue growth and seven consecutive quarters accelerating
short-term deferred revenue growth.
With a strong business model and the history of being able to execute,
we are confident that our momentum will continue and point to our key
growth drivers, including strategic investments, the heightened threat
environment, the convergence of networking and security, the
cybersecurity consolidation. Cyber securities are not immune to
economic slowdowns is expected to remain a relatively safe harbor.
As such, we remain on track to achieve all of our medium-term financial
targets from our May 2022 Analyst Day, including $10 billion in
billings and $8 billion in revenue in 2025, each representing a 22%
three-year CAGR from the midpoint of our 2022 guidance. The targets
also included an average non-GAAP operating margin of at least 25% for
the four years from 2022 to 2025 and a 2025 adjusted free cash flow
margin in the mid-to-high 30% range. Illustrating our long-term focus
for balancing growth and profitability, our targets remain committed to
the Rule of 40 or better.
I'll now hand the call back over to Peter to begin the Q&A.
Peter Salkowski
Thank you, Keith. [Operator Instructions] Eric, we are ready for Q&A.
Question-and-Answer Session
Operator
Excellent. [Operator Instructions] And our first question comes from
Fatima Boolani at Citi. Fatima, your line is open.
Fatima Boolani
Thank you. Good afternoon. I appreciate you taking my questions. Keith,
this one's for you, just with respect to the 4Q guidance and the
outlook. I appreciate you kind of breaking down the three principal
factors that went into that. But I wanted to dig in specifically on the
comment you made about normalized buying behavior as it relates to the
backlog build. So I think what I inferred from your comments is that
while the backlog is going to be sequentially up and sort of higher
than what you initially pointed out to be maybe $350 million of ending
backlog. That's certainly below the $500 million that you were
previously telegraphing. So I just wanted to better understand sort of
the modulation downward on backlog there and how the sort of normalized
buying behavior contributes to that? And then I'll ask my follow-up.
Keith Jensen
Okay. I think when we talk about normalized buying behavior, I think
that we certainly saw some enterprise customers in the U.S. during the
supply chain challenges. They were placing orders to get in line to
hold their place in line for when the inventory is available. And I
think I'll say a year ago or so that, that was an appropriate behavior
when there was a lot of uncertainty around the supply chain and maybe
they're planning what we're going to do in 2022.
I think that somewhat in general now, and maybe Ken will talk more
about this, I think people are getting is that the - certainly, we are,
but the supply chain is a little bit easier to forecast and somewhat
easier to manage. I don't mean by any stretch easy, but I do think it's
easier. And with that, I think you're starting to see the market drift
back towards the emphasis start to what I would call more traditional
buying, which is when they need it, they're placing the order.
Ken Xie
And also looking at the composition of our backlog, it's only one-third
or less related to our network security platform FortiGate more than
half related to like a switch in AP, which is a networking equipment
which is kind of an industry problem in the networking side because the
networking device tend to be more changeable, more standard driven.
So a lot of customers, sometimes double, triple order try to get ahead
of whatever the supply chain issue and also some of them can easily
cancel once they got the product. So that's why we feel probably
keeping track in the backlog may not be the best way to forecast the
business, and we should be more focused on security, security related,
especially driving the future service based on huge FortiGate
installation base.
Fatima Boolani
Thank you. And Keith, just a clarification on the services revenue
trajectory and more broadly thinking about next year. So we saw the
reacceleration this quarter in services revenue. So wondering if you
could give us a quick update on how the delayed registrations from
earlier in the year and transactions from earlier in the year are
trending and how we should think about that filtering and flowing into
our models for next year? Thank you.
Keith Jensen
Yes. I think we've been messaging throughout the quarter at various
conferences that - and even in the prior quarter that we had a clear
expectation that service revenue growth has accelerated. So we're very
pleased to see that. I think there's a number of things that are
providing a tailwind into that.
Customer registering units is part of that. I think also the price
increase is making its way first into orders and deferred revenue and
now into the income statement. Keeping in mind that we have contracts
at sometimes or as long as five years, that will give you a sense of
how long the tailwind may relate to price increases as we will continue
to cycle through renewals at old prices and replace them with new
contracts. So I think we feel good about the direction of the service
revenue and the margins that it provides, together with the fact that
it's 60% of our business.
Operator
Okay. Thank you. Our next question comes from Saket Kalia at Barclays.
Saket, your line is open. Please go ahead.
Saket Kalia
Okay. Great. Thanks very much for taking my question here. Keith, maybe
just to start with you. I'd love to just zero in on product revenue
growth a little bit for this year. Can you just maybe talk about some
of the growth drivers for product revenue this year that aren't
expected to repeat next year? Again, very helpful detail kind of
thinking about total billings for kind of following years. But for
product, what are some of the one-off things that we should be keeping
in mind like in Alaxala like price adjustments, just to sort of think
about what normalized growth in product might look as we start to think
about the following years.
Keith Jensen
Yes. I think Alaxala is probably the easiest one to talk about in terms
of providing numbers. We've talked about the fact that their revenue
stream was probably something in the order of $130 million to $140
million when we acquired them and reminded people that they are a March
31 year-end, so their fourth quarter is a little bit off cycle. I think
that it's growth single digits. So I think that probably gives people a
good level expectation reminder there that our interest in Alaxala is a
lot to run at the IP and some opportunities that we have there to do
things more longer term, if you will.
In terms of other unique things about product revenue in the quarter, I
mean, I think that as the backlog comes into revenue as we go through
the end of 2022 here and certainly into 2023 is tend to provide, again,
a fairly significant tailwind to what the product revenue growth will
be in 2023, assuming we get the drawn in backlog that we may see.
Ken Xie
Yes. Also, we believe the growth driver, especially the converged
network and security. We don't think that's a slowdown. We'll be
keeping driving the product revenue growth in the next 5 to 10 years.
You can see the secure SD-WAN and OT both had a pretty healthy growth.
And at the same time, we will continue to growth in the next 5 to 10
years in a huge market potential.
Saket Kalia
Got it. Got it. Maybe for my follow-up, really for both of you, I'll
make a jump ball here. I think in Q3, we had operating margins of about
28%. I think the guide for Q4 is for margins a little bit higher. When
I think that long-term guide out to 25% of at least, it feels like
you're doing a lot better than that here in the near-term. Maybe the
question is, how do you sort of think about that balance, right, in
terms of growth, maybe moderating or normalizing as we mentioned versus
sort of that long-term margin?
Ken Xie
I think that's where - if you look at the 13-year history, we as a
public company, we always balance the growth and with the margin. So
that's where we feel the 25% above is a healthy margin and then we can
also give the money to invest in the growth become a leader in the
space. That's where we're continue to balance, but if the growth
slowdown definitely will be more helping in the margin.
So that's what we keep in saying the Rule of 40, probably in the last
few quarters, we kind of even reached the Rule of 60 now. So that's
where also - when the growth slowed down and sometimes the service
revenue has a higher margin, which can also help in the margin, but we
do expect the growth will continue in the next few years with the three
growth drivers I mentioned and plus additional service revenue to our
big installation base, a lot of are not quite unable the security
service revenue yet.
Keith Jensen
Yes. I would probably certainly agree with Ken operate just a little
more detail on it. Keeping in mind that our - we sell in U.S. dollars,
so there's really not a direct FX impact there. On the revenue line,
obviously, you can get into certain countries where the pressure on
discounting, if you will, because of exchange rates can be a little
more intense. But on the OpEx, because 30% of our business is in the
U.S. and the rest is international. We do get a tailwind from OpEx from
the strength of the U.S. And I think you're seeing that in Q3 and
you're seeing that in Q4.
And probably why it's important is that we've talked for a number of
years now around and made reference to 25% operating margin. If you go
back four years ago, five years ago, it was probably a target to get to
25% operating margin.
And since then, we've talked about averaging 25%, so I think a floor of
25%. It has certainly served us well as a way to help other people
understand about how we invest in the business, and as Ken makes
reference to it. As we have funds available over that 25% operating
margin, it creates opportunities for some, not necessarily all that
you're seeing currently of those margin dollars to be reinvested back
in innovation and back into our go-to-market strategy.
Saket Kalia
Got it. Very helpful. Thanks.
Operator
Okay. We're just lining up the next question. And the next question
comes from Hamza Fodderwala at Morgan Stanley. Hamza, your line is
open. Please go ahead.
Hamza Fodderwala
Hi, good evening. Thank you for taking my question. Keith, on the
backlog, I appreciate, look, sometimes you have too many metrics that
creates too many noise. And on the supply chain front, it seems like
it's getting a bit clearer. But could you give us any more granularity
on how that backlog and that booking trajectory looked relative to your
guidance, which I think when you guided to it, you were saying about
36% growth at the midpoint for bookings. So just curious how that shook
out in Q3.
Keith Jensen
Yes. I think I'll come back to kind of Ken's commentary around backlog,
which is really what kind of drives the conversation about bookings. I
think a year ago, when we introduced the backlog metric, there was a
lot of uncertainty around what the supply chain crisis was going to
look like and how it might impact our business and the purpose of
providing the backlog disclosure and the booking disclosure then was to
kind of round out and help investors understand more about our business
model as we go forward.
And as we heard in the question earlier from one of the questions, at
the beginning of year, what kind of a swag - that kind of swag backlog
growth of $350 million in the first quarter and then it came back and
said, in the second quarter, maybe it's going to get closer to $500
million for the full year. And now I think we're looking at a number
that's going to be less than that, something in the floor probably
seems reasonable from where we're at.
And I think with net-net, the message there's two messages to I think
we're becoming much more comfortable with our ability to execute in
this environment and maybe some easing in the environment itself. And
then secondly, I think that it was always our intention. I think we
messaged this that these will be short-term metrics that we provide -
and I think they've served us and our investors well for an extended
period of time, but it's probably time now that we feel that we've
gotten a better control on it to bring us more - bring us back online,
if you will, with what our industry competitors are disclosing and not
disclosing.
Hamza Fodderwala
Makes total sense. Just to follow up really quickly. I mean, is it fair
to say that your bookings growth is still higher than your billings
growth. Obviously, your backlog grew. So you're still expecting
underlying bookings to be higher than 30% this year.
Keith Jensen
Yes, we're not going down to the detail of talking specifically about
bookings, as I just mentioned going forward from our backlog, more than
what we've given to this point.
Hamza Fodderwala
Okay. Thank you.
Operator
Okay. Our next question comes from Rob Owens at Piper Sandler. Rob,
your line is open. Please go ahead.
Rob Owens
Great. Good evening. Thanks for taking the question. Just one from
curious with the supply chain getting a little bit easier, how you're
thinking of about gross margin, both kind of in the short term as well
as the medium term. Thanks.
Ken Xie
I think the component and also the cost continue to go up. So that's
where - and also, we still have a pretty tight inventory to make most
shipments shipping by air instead of by ocean. So that's where - so
we'll keep it adjusted by all these costs and probably some of the wet
ourselves, some of them we may do some price increase, but we also feel
even some price increase, we continue to have a price advantage
compared to competitive industry average with our own products. So
that's where the margin we feel probably will be more stabilized. And
that's probably the overall supply probably keep improving.
Keith Jensen
Yes. Ken, spot on with that. I probably a couple a little more
granularity. I think if you maybe look at it between product gross
margin and services gross margin, the product win is the one that's
probably more volatile related to what we're seeing. We've certainly
heard commentary that maybe things are easing a little bit, the chip
manufacturers, but I would say that there's no indication of any sort
of cost reduction savings that are coming from either chip
manufacturers or the component suppliers. So what we'll see how that
plays out.
Our strategy has been, and Ken alluded to this, is that we came into
this economic cycle a year ago, believing that we had a price
performance advantage and that we could raise prices and our target was
really to pass along most but not all the price increases, call it plus
or minus 1% margin. It's kind of our target every quarter.
It doesn't fall that way every quarter because of various variables.
And I would imagine that to the extent that prices can remain to be
elevated as we move into 2023, that's kind of the starting point for
our price strategy into 2023 as well, again, because we have not seen
signs that we've lost the pro formas advantage. In fact, we continue to
win that way.
Service is a little bit different. I mean, the largest cost component
in services is labor. And if you look back, we're a company that has
its annual merit increase in the first or second month of the year, so
you kind of get a rather immediate job on the COGS line from those -
from the compensation increases, which is certainly appropriate and
then you have to grow the service revenue into it. And I think that's
part of the conversation about why you saw the reference to sequential
margin increases.
On the revenue side, it gets fairly complex. Well, maybe that complex.
But thinking through how price increases that started about a year ago
and kind of at a quarterly pace, if you will, how those price increases
will make their way first on the balance sheet in deferred revenue and
to what extent each item is going to reflect all those price increases
and then how it will come off the balance sheet in future periods. So
you will get tailwind from the price increases. And I would expect that
particular tailwind should continue to, for an extended period of time.
Rob Owens
Ken and Keith, thank you.
Operator
Okay. Our next question, just connecting the line now comes from Shaul
Eyal at Cowen. Shaul, your line is open. Please go ahead.
Shaul Eyal
Thank you so much. Good afternoon, guys. Keith, question on APAC,
softest performance in, I think, like two years, what was driving that?
And I have a follow-up.
Keith Jensen
Yes. I think we've made a leadership change there around the end of
June, beginning of July, we had a retirement. And I think that's just
kind of the transition of leaders, if you will, is one was exiting into
retirement and we brought so on. But I think we feel very, very good
about in terms of their abilities. And I think the other part of it is
you're starting to see the lapping effect of Alaxala because all of
Alaxala sitting in APAC. And so you're going to see that now roll up on
basically the full quarter comparisons that impact.
Shaul Eyal
Understood. Understood. And on FortiGate sales, maybe looking at it
from a tier perspective, it was slightly more mixed than prior
quarters, entry level actually representing most growth versus the
mid-range and high end. So any color on that front?
Ken Xie
That's where the - we see pretty strong growth related to the SD-WAN
and OT, which more using the low end unit and at the same time, the
supply chain improvements help a little bit. That's where the - we'll
be able to shipping more product in the low line side. We still have
some backlog in the middle high end, but it's a low end had some
improvement by redesign some of the products and also better supply
chain right now
Keith Jensen
Yes. Ken talked about this in the past, the ability to introduce the
new 70F product in the second quarter. We were a little bit hamstrung
in Q2 and the beginning of Q3 even back into Q1 really on the low end.
And I think we kind of messaged a bit in our conversations over the
last quarter or so that we expected low end supply availability to
really jump, if you will, in the third quarter, and we did see that. So
it's really more of a supply conversation in some ways as much as it is
a demand conversation.
Shaul Eyal
Thank you for the color. Appreciate it.
Operator
Okay. We're just bringing our next caller live. Brad Zelnick from
Deutsche Bank. Brad, your line is live.
Brad Zelnick
Thank you so much and thank you for taking the questions. Ken, just a
big picture question for you to start out with. You mentioned Fortinet
success is in part coming from the industry trend of vendor and product
consolidation. Why is Fortinet so well positioned as a platform for
consolidation? And how does this inform your product and corporate
development roadmap in terms of the need for even more product breadth
to compete with other platform competitors out there that keep adding
additional functionality.
Ken Xie
I think we have a few unique advantage. The first from day one, we
developed the FortiASIC, which have a huge companion power increase
compared to using traditional CPU, but also FortiASIC also working side
by side with the CPU. So that's the huge computing power advantage
comes from FortiASIC give us more computing power for the FortiOS to
run more function, more security function including a lot of networking
function. So that advantage is none of our competitors have that. So
that's making us keeping driving the market share and also the unit
shipment, I mentioned, we like 43% of our market shareholder unit
shipment there.
So that's what we keeping - give us a long-term growth going forward
because also on the convergence of security networking the secure
computing power it must have a huge need to address both security and
networking function there. Second is for the FortiOS is well integrate
together with more function, leverage, security and power. So that's
also kind of a huge advantage for us compared to some other competitor,
whether they have to use like a different blade or different functions.
They have to go to some different parts or even to the cloud to address
some secure computing power there. And then third one, we also have
about 30 different products, mostly home developed and integrate,
automate together.
So that's also what helping drive we call the wider security fabric on
called a mesh network. So that's also helping the customer to lower the
management cost and total cost of ownership. I think all these three
factors we're keeping driving Fortinet better position for the
consolidation, both on the product functionality and also on different
products into a single vendor platform strategy.
Brad Zelnick
Ken, thank you for that. And it's clearly working by your strategy.
Maybe Keith just for you, you've disclosed quite a bit of information
so much so that I have a very simple question that I just might have
missed. But can you just very clearly explained for the reduction in
the full year billings guidance for - that you've given us now the
update on with these results. Thanks.
Keith Jensen
Yes. I think you're talking about full year fourth quarter, one of the
same at this point. And I would really just point to the macro
environment and what we've seen really in the - over the last 90 days
in terms of economic activity, if you will, I think when you look at
how that manifests somewhat specifically, I think I'm getting a little
more cautious in some of the forecasting of close timing on some of the
very large deals. We've been very successful over the last few years.
You saw some of the numbers about enterprise penetration with our
growth in the enterprise.
The deals have actually gotten significantly larger as we've gone
forward. And I think it's appropriate in that environment to be a
little more cautious on what we expect to close rates to be. The
business itself is very healthy. If I look at the end of the spectrum,
the small enterprise part of the business, for example, it actually
outgrew the other two parts of the business in the last quarter by - it
took about a point of mix, I think, from the other two. So I feel -
feel good about the business, but just a little cautious about the
macro environment as we go forward, how to forecast what's coming from
the sales team.
Brad Zelnick
It makes total sense and in line with a lot of other data points that
we're all seeing out there. I guess just maybe as you think about what
contributes to that, is there - it doesn't sound like it's anything
competitive, but what are the customers doing? Are they shrinking deal
sizes? Are they just taking more time and sweating out their existing
assets? Any other color on that would be helpful. Thanks.
Keith Jensen
Yes. I don't think we're going to see deal sizes getting smaller one
because we're moving into the enterprise. If we were more established
there and it was just kind of the same routine over and over, the fact
that we're growing in the enterprise, and again, you saw the numbers is
going to by itself, increase our average deal size.
I certainly do feel that there's caution is corporate America and the
rest of the world is probably going through their budgeting cycles
right now and looking at what they're planning for, not only the end of
2022 and 2023. I think the other aspect of that, and again, I think
this is fairly consistent with the other comments we've probably heard.
I don't think it's a good time to really get in a position of
forecasting some sort of significant budget flush in the fourth
quarter. If it develops, that would be fantastic. But I think prudence
is a little bit appropriate here.
Brad Zelnick
It makes total sense to me. Thank you so much for taking the questions.
Keith Jensen
Thank you.
Operator
Thank you, sir. And next up, we have Shrenik Kothari, Shrenik from
Robert Baird, your line is open. Thank you. Shrenik Kothari at Robert
Baird, your line is open. Okay. We will move on to the next question.
Please standby. Tal Liani at Bank of America. Tal, your line is open.
Madeline Brooks
Hi, here is Madeline on for Tal today. Just two quick ones for me, and
I apologize if this has already been mentioned or running between a few
earnings right now. But just to be - just as Steve very pointed about
it, last quarter, we heard bookings and bookings was a little bit
softer than expected. This quarter, no disclosure in bookings. And
again, I apologize, this was already mentioned. But just want to get,
Keith, from your perspective directly, why no bookings for this quarter
after a weaker quarter of booking last quarter.
Keith Jensen
Yes. We talked a link of this before you get on the call and for
everybody's benefit, I'll just quickly kind of go through it. Yes, I
think when we got into this conversation a year ago, we felt the
backlog, which is really the driver of the bookings conversation was
something that we thought was important to investors to understand and
be able to track how we're performing as a business and what they're
seeing in the drivers.
As we've moved forward, I think that if you fast forward a year later,
I think we feel more comfortable now about some of the backlog
forecasting. And earlier, we made reference that backlog may exit the
year, something closer to 400 or a little bit north of that. And so
with that in mind, I think we're bringing ourselves back into what I
would call industry norms, where nobody else really discloses this
information, but we thought it was appropriate for the first year.
I would also offer one comment about backlog that's important, and we
get a lot of conversations around cancellation rates. Our cancellation
rate has been extremely consistent at about 4% each and every quarter.
Ken Xie
Also, the composition of backlog is kind of different now compared to
one year ago, which is one year ago, I have to say, majority of that -
related to the FortiGate and now FortiGate is less than one-third of
the whole backlog and the majority of backlog that come from the switch
and AP Wi-Fi, which is also kind of a more industry problem, which
switch and AP more easily customer can change in different vendor
compared to the security product, they have to design in, they have to
a high switching cost. So that's where we feel the backlog sometimes
unpredictable and with the majority of come from switch and AP.
Madeline Brooks
Got it. Thanks so much. And just one follow-up question there, too. I
just mentioned having a little bit of prudence for going into next year
and just your guidance. I'm also just wondering on the visibility side,
are you seeing less visibility, the same visibility? Can you just talk
to the trends that you're seeing there in your pipeline?
Keith Jensen
I think the pipeline visibility is very good. And the pipeline growth
is very strong. And I think that one of the things that we did at the
end of the prepared remarks was, we went back to the 2022 mid-term
guidance numbers that we gave, I think, a $10 billion booking company
in 2025 and $8 million in revenue and margins of 25% or more and
basically reiterated that. And I think we're doing that which requires
a 22% CAGR from this point forward. We're doing that with the - after
looking at our pipeline, looking at the strength of our pipeline so
that it makes sense to us.
Madeline Brooks
Got it. Thanks so much.
Operator
Okay. Getting ready for our next caller. Our next caller is Keith
Bachman at BMO. Keith, your line is open. Please go ahead.
Keith Bachman
Many thanks. I also had two, Keith, to start with you. I wanted to go
back to the billings commentary for Q4. Just on the revenue base is
essentially the same, and therefore, it's a DR impact that you're
guiding lower. As you mentioned that you're expecting backlog to be
less than the $500 million and maybe for in change.
Did some of that backlog, is it actually then flowing into the
billings, and therefore, the billings guide down is even a little bit
worse than it actually appears and any other context you could draw out
on where specifically that billings weakness is Europe or what have you
but if you could flesh those out, then I had a follow-up for Ken,
please.
Keith Jensen
Yes. I want to be clear, we are expecting backlog to actually increase
from Q3 to Q4, not significantly, but slightly, so.
Keith Bachman
Okay. So therefore, none of that backlog then is flowing into that
billings in Q as anticipated, right?
Keith Jensen
Correct. I mean you're always going to get some existing backlog that
flows in the buildings, which you're going to get new backlog, net-net,
it's going to be an add in total to it for the year. And I think the -
and it's a good question about Europe. I don't want to - over that
Europe form, you saw the revenue numbers and what we don't disclose it.
I would say the billings numbers Europe performed very, very well in
the quarter and their pipeline remains extremely strong as we go
forward.
Now we'll see as we get through and get closer to 2023, and I certainly
would really agree that there are certain tailwinds that are
appropriate for Europe. But to this point, they've done it very, very
well.
Keith Bachman
Okay. Ken, for you, then it relates to that very directly relates. As
we think about Europe in calendar year 2023, the currency, as you
alluded to, is a headwind. So I was just in Europe and customers view
that the prices since you price in dollars have actually gone up quite
a bit. So is there a risk?
Or how should we think about is there a risk of prices actually needing
to come down because of the dollar-based pricing and therefore, the
significant price increase, if you will, felt by the Europeans, is
there a risk that prices need to come specifically down for currency
next year? And/or would you see any risk more broadly, whether it's
currency or otherwise, whereby because supply and demand is coming back
into balance sometime during CY2023 that there is some risk rather than
getting price increases that we might be in a situation where prices
actually start to move lower?
Ken Xie
I think first about our price policies really, we - when there's a cost
increase like components another, we do like take some ourself. And
then some others we probably have to pass the customer partner. But
even with like price increase, we're still leading the industry on the
price performance on the functionality service. So that's where so far
we don't see - in the last year because of pricing and actually, we're
keeping gaining market share because we have a leading price
performance especially in a lot of what we call it convergence area and
also like SD-WAN and OT is a very, very fast-growing area.
So it's all our price advantage compared to competitors. And also, we
do see a lot of potential to drive additional service because our
service charge probably average about half of our some of competitor
charging some are offer free, some are offer less, some are in sell as
a bundle. So we do see a lot of potential growth area in the service,
which also have a higher margin.
Keith Bachman
Okay. Okay. Thank you.
Keith Jensen
Thank you.
Operator
Okay. Just pulling up our next caller and it's Gregg Moskowitz from
Mizuho. Gregg, please go ahead. Your line is open.
Gregg Moskowitz
Okay. Thank you for taking the questions. Keith, I know that you had
experienced a bit of a pause in the first 10 days of June. With that in
mind, how was linearity in the Q3 period? Were there any air pockets or
anything that you would call out?
Keith Jensen
Yes. I don't think - we didn't see anything like we saw good question.
We didn't see anything like the two-week pause or10-day pause. We saw
the first part of June in the Q3. I think that - when we look at
linearity, you can see the DSOs, and I think it's a pretty good
reflection of where we're at with linearity. It has not and probably
will never be a 1/3, 1/3, 1/3 business in terms of linearity. You're
always going to get about 50% of your business in the final month of
the quarter, but nothing really unusual about the activity there.
Gregg Moskowitz
Okay. Thanks. And just as a follow-up, we're getting quite a few
questions about that billings guidance for the Q4. You outlined earlier
to in response to Brad's question, the cash list that's sort of going
into the Q4 guidance and the prudence with respect to the possibility
for sales cycles to be elongated. I do just want to be fair, though, on
that point. As it relates to the Q3 period and perhaps even the month
of October, are you seeing any changes as it relates to average sales
cycle?
Ken Xie
We still have a very strong pipeline, actually stronger than before.
And at the same time, we built pretty healthy, strong sales capacity to
meet out the demand. Keith mentioned some tenure like we have about 50%
of sales force actually has a tenure probably not reach the tenure yet,
which we believe will become more productive in the next 6 months to 12
months, which also will helping drive the both the top line bottom
line.
Keith Jensen
And just so I don't if you can because I've already done that. So
tenure is up about 50% in the people. That as a - we didn't have a
given a number, but it runs about 30% of the mix. So it's a significant
number of people that we increased that are starting new to the
organization.
Gregg Moskowitz
And that will make sense. I'm just wondering if there were any changes
perhaps that you noticed that where might have been macro-related
affecting sales cycles over the past 3 months to 4 months or so was as
possible. It would just be very helpful to get a brief commentary on
that as well. Thank you.
Ken Xie
I just think that, as I said earlier in the conversation, as we started
to see some - our deal size is getting larger in the enterprise, we're
certainly subject to more inspection perhaps than the eight-figure
deals are started much more inspection than the seven-figure deals
worth.
Gregg Moskowitz
Yes. Okay. Makes sense. Thanks, guys.
Operator
Standby for our next question. Adam Tindle at Raymond James is our next
caller. Adam, your line is open. Please go ahead.
Adam Tindle
Okay. Thanks. Good afternoon. Keith, I wanted to start to appreciate
that you gave a little bit of color on 2023 on services growth
acceleration, obviously, an exciting catalyst I think the flip side of
that is we're just kind of really unsure how to think about puts and
takes to the other line item on product revenue growth. Not asking,
obviously, for specific guidance, but I'm thinking about these tough
comps. You just had very strong growth in one of the toughest comps
that you've ever experienced in Q3.
Your exit rate billings is - guidance is coming down. I think there's
worry that the cancellation rates are at 4%, but could that ultimately
increase with supply chain visibility. So a lot of fear on how bad
product revenue growth could ultimately be and certainty on services
revenue growth. So anything you could maybe point us to for a realistic
view of how to think about puts and takes to product revenue growth in
2023.
Ken Xie
Yes, kind of covering some old ground here. I don't mean that
negatively. One, I would just - again, the fact that we reiterated the
mid-term guidance which is a 22% CAGR is probably a good indicator of
how we think about it. I think that investors and analysts and
ourselves are trying to understand the timing of when the backlog is
going to reverse and actually go to the income statement and have an
impact from product revenue.
And it's going to provide - when it does happen, I think it will
provide some elevated product revenue numbers as we look forward to it.
Yes, I don't have another point to that, and I kind of lost my train of
thought. I apologize.
Adam Tindle
Yes. The growth driver we feel has not changed, like the convergence,
like all the consolidation, also elevate like a threat environment.
That's how we're keeping driving the product growth. And also - the
service also I think the product revenue is really the leading
indicator of service revenue. So it's a pretty strong product revenue
growth in the last two, three years we do see the service revenue
continue to improve.
Keith Jensen
Yes. And I would come back and just talk a little bit about the
cancellation rate comment that concern, again, it has been remarkably
consistent at 4%, not suggesting there's something there that would be
a challenge. And certainly, I think the firewall part of that, which is
roughly 1/3 is probably very specific to us and not really a commodity.
There's other metrics provided in the past, and we can certainly kind
of go through them again over 90% to 95% of all backlogs with existing
customers. It's not as if there's people coming off to Street trying to
order from us because they're trying to double order or something like
that. That's just not plausible about it. And of what's in backlog, I
think, again, over 50% looking at Peter or not along with the - agrees
with me, that's been partially delivered. So it's unlikely they're
going to cancel something.
So as a backlog got older, do we have more concerns about it. We
watched aging a little bit. Yes, we did, but now we're starting to see
a bit of a plateau here in terms of what the backlog increases are and
certainly some easing around to be on the horizon around the supply
chain environment. So while we do watch the cancellation rates very,
very closely, we are not seeing indicators of concern there.
Ken Xie
Yes. I think one other stat. I think I'm recalling the numbers
correctly, I have to look to stack up, but I think the top 20 deals in
backlog accounts for like 8% of backlog.
Peter Salkowski
Yes, that's what it was. Yes.
Ken Xie
Yes.
Adam Tindle
Got it. Maybe I can sneak in a quick follow-up. Just to get all the
fear out there because aftermarket move suggests there's a lot of fear.
On from a billings basis, you're mixing towards larger deals, which is
obviously a good thing for the business, but your average contract term
is flat at 29 months. A number of software companies are seeing
durations decline in particular on those large multi-year deals. How do
you think about potentially controlling for this so that duration
doesn't become a headwind to billings growth? Thanks.
Keith Jensen
Yes. I think as we continue to - we've said for several years that as
we continue to expand into the enterprise segment, we expect that
that's going to bring with the longer-term contracts. And it has shown
that. If you go a couple of years, I think average contract rates were
closer to 24 months or 25 months, and you're seeing that continued
pressure.
And I absolutely continue to believe that as we continue to have
success expanding the enterprise, and that continues to be a larger
part of our business, it will continue to put a bit of tailwind, if you
will, on average contract term. I think also SD-WAN has shown to
clearly be a longer-term contract that when customers come to the
party. So we're not seeing that. I'm happy to see the last few quarters
that we've kind of ended that 28%, 29% month and staying at that level.
I was actually a little concerned that it was going to continue to grow
and get into the low 30s.
Adam Tindle
Thank you.
Operator
Okay. We have our last question for the session. Michael Turits at
KeyBanc. Your line is open, Michael.
Michael Turits
Thanks. So to the extent you Ken, can you talk whether or not it seems
realistic for backlog to continue to rise after this quarter? Or is
that the point starts to go down, and at a fundamental level, where do
you think we are relative to demand and, if you will, a refresh cycle
around data centers that may have been neglected during COVID.
Ken Xie
I have - probably were not using the refresh because I feel in the last
like couple of years, some change in the network security landscape. So
I probably more using the convergence, especially we see the strong
growth SD-WAN, OT and also internal segmentation, other data center
security which security is starting to deploy into the position
traditionally network security, not deployed.
So that's actually we plan most of the growth from that area. We do get
into some big enterprise. They're also looking at how do the
consolidation like whether networking security, working with the other
part of the infrastructure there. And we also see the very, very strong
growth for our business in the big enterprise there also.
So that's probably not the times really deploying to the new area and
not only the environment is very, very fast and also a lot of like
working from home remotely but also a lot of new areas drive a lot of
new deployment. So that's where probably we're not kind of looking at
refresh, replacing some of the old network security device, but it's
more in the new area we see will be - drive the growth for a very long
time in the next 5 years to 10 years.
Michael Turits
And Keith on backlog?
Keith Jensen
I'm sorry, backlog.
Michael Turits
Yes.
Keith Jensen
I think the last quarter and maybe I think the fourth quarter it would
- the inference would be that we're at a plateau.
Peter Salkowski
Still going to depend on supply, though, which is still the dynamic,
but.
Keith Jensen
Yes.
Michael Turits
Thanks.
Operator
Okay. At this time, I would like to turn it back to Peter Salkowski,
Vice President of Investor Relations for closing remarks. Peter?
Peter Salkowski
Thank you, Eric. I'd like to thank everyone for joining today's call.
Fortinet will be attending investor conferences hosted by Barclays,
Stifel and Wells Fargo during the fourth quarter. Fireside webcast
links will be posted on the Events and Presentations section of our
website. If you have any follow-up questions, please [indiscernible]
Thank you very much.
Operator
And this concludes our program. You may now disconnect. Thank you.
